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Grand Excelsior Hotel Al Barsha

Al Barsha 1, Al Barsha, Dubai, United Arab Emirates (Show on map)

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Formerly : Grand Excelsior Hotel
Good 7.5
based on 275 reviews

"Room size, location, friendly staff..."

  • Syed, Pakistan
  • July 14, 2015
  • Area: Al Barsha
  • Rooms : 230
  • Free Wi-Fi

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Room Types
Executive Room
Executive Room
Ambassador Suite
Ambassador Suite


When would you like to stay at this hotel?

Features of Grand Excelsior Hotel Al Barsha

24-hour front desk

24-hour room service

airport transfer



BBQ facilities

business center

car hire

car park

coffee shop


currency exchange


executive floor

express check-in/check-out

facilities for disabled guests

family room

laundry service


meeting facilities


poolside bar


room service

safety deposit boxes



smoking area


Sports and Recreation

fitness center

hot tub


outdoor pool




free Wi-Fi in all rooms

Wi-Fi in public areas


car park

valet parking

Languages Spoken






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Conveniently located in Dubai, Grand Excelsior Hotel Al Barsha is a great base from which to explore this vibrant city. Only 20 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Dubai Community Theatre & Arts Centre, Meem Gallery, Mall of Emirates.

At Grand Excelsior Hotel Al Barsha , the excellent service and superior facilities make for an unforgettable stay. While lodging at this wonderful property, guests can enjoy disabled facilities, car park, meeting facilities, smoking area, concierge.Moreover,hotel offers complimentary scheduled shuttle service to Mall of the Emirates, Dubai Mall and Jumeirah Open Beach.

The hotel features 230 beautifully appointed guest rooms, each including hair dryer, bathrobes, DVD/CD player, bathtub, separate shower and tub. The complete list of recreational facilities is available at the hotel, including sauna, steamroom, outdoor pool, fitness center, massage. Grand Excelsior Hotel is a smart choice for travelers to Dubai, offering a relaxed and hassle-free stay every time.
Conveniently located in Dubai, Grand Excelsior Hotel Al Barsha is a great base from which to explore this vibrant city. ... see more
A tourism tax will be charged directly at the property.

Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s)
Stay for free if using existing bedding.

Guests over 11 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.

When booking more than 5 rooms, different policies and additional supplements may apply.

Airport Transfer Fee
180 AED

Breakfast Charge (when not included in room rate)
85 AED

Check-In From
02:00 PM

Check-Out From
12:00 PM

Distance from City Center
20 km

Distance to Airport
35 km

Non-Smoking Rooms / Floors

Number of Bars

Number of Floors

Number of Restaurants

Number of Rooms

Room Voltage

Time to Airport (Minutes)

Year Hotel Built

Grand Excelsior Hotel Al Barsha Dubai - Food, drink and entertainment On The Grill
"On the Grill" is the art of grilling and celebrates the flavours of great ingredients serving A la carte menu.
Grand Excelsior Hotel Al Barsha Dubai - Food, drink and entertainment Club Lounge
Located on the top floor, the Club Lounge is a perfect place for high-powered guests to relish a light breakfast and complimentary sun-downers. Guests can enjoy a healthy beverage or even a light meal at The Deck poolside bar while catching a quick tan or dipping in the swimming pool on the rooftop.
Grand Excelsior Hotel Al Barsha Dubai - Food, drink and entertainment Copacabana
Copacabana is traditional pub that offers a laid-back corner to enjoy a wide range of classic pub-style malt beverages, special cocktails and a light meal while watching live sporting events. Comfy leather chairs, mahogany bar counters and classical taps lend a strong character to this authentic pub.

Recent customer comments

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from 275 reviews

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (275)
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Marissa P. Solo travelers Philippines, August 12, 2015
Nice Hotel

Staff, location, value for money
I had a great time and a wonderful stay at the Grand Excelsion. Rooms are huge and sparkling clean. Staff are very accommodating and friendly.I'll definitely stay here again on my next trip to Dubai.
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Adel A. Couples Saudi Arabia, July 20, 2015
very good

very nice
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Syed A. Solo travelers Pakistan, July 14, 2015
Comfortable stay

Room size, location, friendly staff
Comfortable stay close to the mall and restaurants. Should consider extending gym and pool timings during Ramadan.
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Gillian H. Solo travelers United Kingdom, July 3, 2015

Location, price, some staff
I was initially shocked to be asked to provide a 200 dirham deposit for the room, considering I had paid in full through Agoda. This was waived when I questioned it, after promising not to use the mini bar. When I got to the room the mini bar was completely empty in any case. The room was well presented but very loud: it was next t the lift and had a connecting door to some very loud people. I asked to be moved the next morning, which was accommodated but then I was in a room directly below renovations of the spa with loud banging which I was told would continue between 10 am and 6 pm each day. I asked to be moved again, but the only rooms available were either smoking rooms or next to the lift again so I stayed here. No mini bar in this room - just an empty cupboard where it should have been. The desk chair and two drawers were broken. The advertised wifi connection was not of great quality and I had to keep reconnecting which took some time to go through. The shower initially did not work and I had to request maintenance three times before anyone arrived. After the "repair" water would occasionally run from the shower head for no reason. I ordered room service but the food was tasteless and I had to request salt and pepper. Overall, a disappointing experience. The hotel is tired. Some of the staff were very helpful, and the location was perfect for me - 15 minutes' walk from the Mall of the Emirates and the metro link. For this reason I may consider it in the future but only if the price is low enough to
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Joselito E. Couples United Arab Emirates, July 1, 2015
Big room for good value of price

Comfortable, clean and the place near the mall
Very fine
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Alfred H. Couples Canada, June 27, 2015
Horrible experience

Front line staff were really professional and friendly, location was really good
It was really a horrible experience, although the front line desk employees were very professional, I had a hard time with the room service and housekeeping, we were in Ramadan and I found a staff knocking my door at 9:00 requesting to check the bar, he waked me up at 9am on a Friday and during Ramadan to check the bar! And then at 9:30am on the same day I got the second knocking from the housekeeping staff requesting to clean the room! This was the first day, I went after that to the reception informing them with what happened and complaining, he confirmed that this will never happen again, however on the next day the same exactly happened and in the same order. Not sure what type of service these people are providing, no one explained to them that these services should be upon the customer convenience and not there convenience. The room was not having the 'Don't disturb sign' I visit Dubai frequently and never had such experience with a hotel there, really I will never go there again
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Annalisa G. Business travelers Italy, June 17, 2015
A nice confortable htl

Room size, marble public area,
Ok but room was miss ing many standard amenities, Pen paper,water...... Not as usual
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Tommy T. Business travelers Malaysia, June 14, 2015
No other choice of hotels really

Cold, quiet and sizeable room
The hotel vicinity is far away from shopping centre, has to take taxi or hotel limousine to go there. The room is ok, quite big but place is rather boring without much facilities. Breakfast is not too nice, everyday the same never change menu. Staff is not too polite
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Yasin K. Groups Turkey, June 5, 2015
Very bad services
i reservation this hotel but when i go hotel thay said all room full and they will send us other hotel. If i go dubai again never ever reservation again this hotel
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Baher A. Solo travelers Egypt, June 5, 2015
Value for money

Clean, room space, quiet
The hotel is a 4 stars hotel , was very good for the rate at my time of stay (almost 50 usd) the hotel is not a walking distance to mall of the emirates although it is close but walking for 10-15 mins in hot weather is almost impossible
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Hotel Area: Al Barsha

Customers like this hotel for:
Nearest transport:
  • Mall of the Emirates (Red Line) (1.2 Km / 15 min walk)
Area recommended for:
  • restaurants
  • shopping
  • sightseeing
Distance to airport:
  • Dubai International Airport (22.2 Km)
  • Al Maktoum International Airport (25.3 Km)
Customer comments:
  • "Clean and nice rooms" , "Close to Metro station" , "Cooperative staff"
Top attractions in the area:
  • Mall of Emirates (0.9 Km / 11 min walk)
  • Ski Dubai (1.0 Km / 12 min walk)
  • Madinat Jumeirah (3.2 Km)
  • Wild Wadi Waterpark (3.5 Km)
Note: Distances are measured as a straight line.

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