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Grand Excelsior Hotel Al Barsha

Al Barsha 1, Al Barsha, Dubai, United Arab Emirates (Show on map)

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Formerly : Grand Excelsior Hotel

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Area: Al Barsha Number of Rooms: 230
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
128 reviews

Value for Money
7.8
Location
7.7
Staff Performance
7.8
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.7
Food/Dining
6.9
All reviews (128)
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Hamza A. Groups United Arab Emirates, June 15, 2014
Nice hotel

Good hotel
6
Good and nice and relaxing in nice room and hotel.
Hamza A. Groups United Arab Emirates, May 25, 2014
Good

Nice hotel and I advise to vist ths hotel
6
Rosemary F. Groups Ireland, May 25, 2014
Bedrooms great reception dated. Pool area filthy

Room was spacious and clean
5.3
Hotel was dated and grubby, pool area was filthy. Service was very slow.
Ahmed A. Business travelers Oman, May 7, 2014
clean an freidnly staff

close to emirates mall
8
my room was upgraded to a suite, the annoying thing is that the cards stopped working from time to time which meant I had walk to reception for them to reactivate
Michael S. Couples United Kingdom, April 12, 2014
Good location, comfortable rooms, poor staff.

Location, good size rooms, massive bed.
6.7
Friendly staff but not well trained and tended to be argumentative. The hotel was in a good location but difficult to find. Although the rooms were a good size they had not been cleaned properly from the previous occupant. Breakfast was adequate although not a great choice.
Francois D. Couples France, March 24, 2014
The stay was very comfortable

Comfort, Staff and Hi-Speed internet
8
Overall it was good. Checking and checkout processes could have been performed better. None of the personnel at the reception expressed a real interest in my wife and I stay. No smile, very informal... Other than that, the experience was positive.
Diemo S. Business travelers Germany, March 20, 2014
standard hotel with poor rooms

noisy due to night club, next to construction side, very poor bathroom
4.7
Check in was ok, I was upgraded to a so said "Junior Suite" which was in general only a very big room (50m²) filled with normal hotel furnitures. Prior booking I asked for high floor, I got 1/F. Next to the hotel was a construction side, the room had poorly sound-insulated connection doors to the neighbor rooms, the bath room was very bad made, the sink was the highest point at the floor, so after shower the bathroom floor had a 3 cm water lever, the toilet seat had not even a cover... very disappointing room quality, surely I won't recommend or come back.
Aasim S. Families with young children Pakistan, March 18, 2014
Value for money

Easy & Fast Check in; extended check-out; easily available taxi service
8
Might return back to the same hotel if I ever happen to stay in Dubai for travel again.
Rice S. Business travelers United Kingdom, March 18, 2014
Great business hotel centrally located

Location near emirates mall staff and room size
8
Excellent value for money and great staff
Hussain A. Solo travelers Saudi Arabia, February 6, 2014
amazing

room, parking, value of money
8
Nice big room with big bathroom.. Nice parking.. Easy check in and check out..

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