Very good 7.5
Based on 292 reviews

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About Grand Excelsior Hotel Bur Dubai

Description

Blending traditional Arabic hospitality with modern day standards of comfort and service, Grand Excelsior Hotel Bur Dubai is a luxurious option when in Dubai. Located just minutes from the city's business district and the World Trade Center, the hotel is close to world-class shopping malls and restaurants. Accommodation is provided by 282 rooms and suites, elegantly furnished in traditional Arabic style and complete with modern conveniences such as plasma TVs, interactive entertainment, and high speed internet. A wide range of restaurants and bars cater to all tastes, while the hotel's leisure facilities include a rooftop swimming pool, health club, and spa. Whatever the reason for your stay, Grand Excelsior Hotel Bur Dubai will make it a good one.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Valet parking
  • Car park
  • Airport transfer
  • Rental car

Fitness & recreation

  • Fitness center
  • Sauna
  • Spa
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Hot tub
  • Swimming pool [outdoor]

Food & beverage

  • Convenience store
  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Chapel
  • Check-in/check-out [private]
  • Check-in/check-out [express]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Gift/souvenir shop
  • Wheelchair accessible
  • Facilities for disabled guests
  • Family room
  • Elevator
  • Nightclub
  • Salon
  • Shop(s)
  • Smoking area

Health and security

  • security [24-hour]
  • front desk [24-hour]
  • Safety deposit boxes
  • Check-in [24-hour]
  • Doorman

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
  • Arabic
  • Filipino
  • French
  • German
  • Hindi
  • Nepali
  • Russian
  • Turkish
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Policies

A tourism tax will be charged directly at the property.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Stay for free if using existing bedding.
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 150 AED
Breakfast Charge (when not included in room rate): 75 AED
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0.5 KM
Distance to Airport: 8 KM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 7
Number of Restaurants: 3
Number of Rooms : 282
Room Voltage: 220
Time to Airport (Minutes): 15
Year Hotel Last Renovated: 2013
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Verified traveler reviews

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Very good



  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.2
  • Location 7.8
  • Room Comfort/Standard 7.4
  • Service 7.4
  • Value for Money 7.5
  • Food/Dining 7.0

RAJEEV S.
India
August 22, 2016
good stay
expensive breakfast

Ban S.
Malaysia
August 16, 2016
good location and value for money
the house keeping seems to be very forgetful and didnt replace towels when they cleaned the room before i checked in. I waited for over 45 minutes for them to bring me bath towels! The Wifi was also intermittently slow, not sure why.

João A.
Portugal
August 08, 2016
When i entered the room, i just couldn't believe
Seriously, the moment i entered the room i walked out again just to check if i was not mistaken. The room was huge, so freaking huge, absolutely amazing for the price, i never expected to find something like this for that price in Dubai, just crazy :D ps: don't drink beers on the hotel, it's freaking expensive, for the price of one beer there i could have 10 back in Portugal :)

Aanullah J.
Saudi Arabia
August 06, 2016
Suggestion
It was gud stay there but need to improve the service,like pool timings r not suitable it should be increased up to 12 am because visitors getting from sleep late due to late comming from out side and during summer day time pool side is very hot and early closing will disappoint the cisitors so should increase the time from 7 to 12,

jaikishan V.
India
August 01, 2016
Business
The toilets need maintenance and room lights are not working . The toilet doors are closing

Muhammad S.
Pakistan
July 30, 2016
not a value of money, old hotel
Not recommended

Aanullah J.
Saudi Arabia
July 29, 2016
Best service
Hotel management is gud ,staffs r cooperative,specially Manager Shoaib and suneel ,other staffs khurshed and Amir shah very kind and too much cooperative ,due to Khurshed and Amir shah i extend 9 days more in this hotel credit goes to both of them .,next time when i will come to dubai definately i will stay in this hotel, (One most importan thing is swiming pool timing that r not quite satisfactory,need to be open up to 12 specially in summer ,because whole day we r out of hotel and comming in the evening and that time swiming pool is closed so i want to give u suggestion kindly extend pool timimg time up to 12 am .

Emmanuella N.
France
July 20, 2016
My experience
Bar is extremely expensive. But everything else was great. My room was huge and amazingly beautiful, the bathroom was just ok

Ihab A.
Egypt
July 12, 2016
Good location
Hotel in General is good place to stay & staff are awesome especially Front desk team with their manger Mr. Hathim. Only housekeeping amenities needs to be review by the concern management ( Slippers are not available in the suites, laundry bags( Only one plastic piece!!) the quality of shower gel and soap are very low class... Mentioned all those comments and more to Mr. George (Housekeeping superiors) upon check out, hope with my next visit I would see improvement). In general ...very bad smell in the hotel every where!!!!!!!!!!!

Venessa H.
Malaysia
July 09, 2016
Nice & Convenience
Nice Hotel and nearby LRT



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