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Grand Excelsior Hotel Bur Dubai

Kuwait Street, Mankhool Area, Bur Dubai, Dubai, United Arab Emirates

Recent customer reviews

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Very good

7.5

based on
266 reviews

232 reviews in English

Value for Money
7.4
Location
7.9
Staff Performance
7.3
Hotel Condition/Cleanliness
7.8
Room Comfort/Standard
7.4
Food/Dining
7.0
All reviews (266)
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David M. Business travelers Australia, January 30, 2016
Great hotel, great location

Location, staff performance and room comfort
8.3
Very comfortable stay in this well-located hotel. I have enjoyed seeing steady improvements in the staff performance in this property over time and the change in leadership has been welcomed.
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Sara J. Couples New Zealand, December 30, 2015
Relaxinv and stress free

Helpful staff - clean and tidy - lovely restaurant
9.3
Great start to our holiday
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Shan L. Couples China, December 21, 2015
Value for money

Value for money
8.7
A small basic room, TV is small too and the TV remo is not working.
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Pichu M. Business travelers India, December 17, 2015
I STAYED FOR NINE NIGHTS AND ENJOYED.

rooms are big and clean. Staff is nice. food is good
2.3
good and i enjoyed the stay good location
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Yosimy J. Solo travelers United States of America, December 3, 2015
Best hotel

room, staffs, cleaningness
9.3
It was a short one, but I did enjoy and I just want to say that the staffs are very helpful in anyway
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Antony C. Families with young children Australia, November 9, 2015
08/11/15

Price
7.3
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Linda H. Business travelers Australia, November 1, 2015
Grand

Staff staff staff
6.7
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Cheng T. Business travelers Hong Kong, October 31, 2015
good location, good restaurant, good staff

good location, good restaurant, good staff
7.3
good location, good restaurant, good staff
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Sanjay K. Business travelers India, October 29, 2015
Bad Hotel

There was Only One thing Good about the Hotel which was their Guest Relationship Manager She was extremely courteous.
3
The Hotel was Good when it was called Dohow Palace . Now the standard and quality is gone down badly
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Fahad N. Business travelers Pakistan, October 28, 2015
Best Hotel for business travelers

Centrally located best room size staf performance
7
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