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Grand Excelsior Hotel Bur Dubai

Kuwait Street, Mankhool Area, Bur Dubai, Dubai, United Arab Emirates (Show on map)

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Area: Bur Dubai Number of Rooms: 282
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

based on
220 reviews

Value for Money
7.6
Location
7.9
Staff Performance
7.6
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.5
Food/Dining
7.2
All reviews (220)
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Bhooshan S. Couples Mauritius, November 16, 2014
Good Hotel

Friendly staffs, very helpful, sound location, food was good as well
8
Very warming. The friendliness of the staffs made us feel at home. we enjoyed our stay. The room was quite big and spacious as well.
Sanjay K. Business travelers India, November 11, 2014
This Property has detonated
3.7
Bad will never go back there again
David M. Solo travelers Australia, August 2, 2014
Excellent hotel for the budget conscious traveller

location, comfort and staff performance
7.7
Excellent weekend stay as this centrally located hotel. Very clean and comfortable room and great staff performance. The wifi is poor and access is variable throughout the hotel so check it out if an essential requirement for your stay.
Nick S. Business travelers United Kingdom, July 4, 2014
Great value and service.

Staff, value and location.
8.3
Nick S. Business travelers United Kingdom, June 28, 2014
Excellent, great location

Location, amenities and staff
8
Anil K. Business travelers India, June 27, 2014
Value for money

Location, clean & big room
9.3
Stayed 3 nights and I didn't had any bad experience at all
Ali A. Groups Oman, June 14, 2014
Nice

Room cleaness
10
Great stay, I really satisfied
Nick S. Business travelers United Kingdom, May 30, 2014
Excellent value

Location staff and amenities
7.7
Richard A. Solo travelers United States of America, May 17, 2014
Great Stay for a good price!!

Easy check-in, room spacious & clean, close to everything..
8.7
This was my first time taking the Dubai rail & I luved it. no need for a taxi from airport to this hotel or anywhere for that matter. After you reach Al Karma stations its a 3 minute walk or if you have luggage a 10 AED ride from train station, no need to pay 70-100 AED... hotel was nice, only compliant is saggy pillows on the bed, scrambled eggs were too watery for breakfast, but omelete was good. i have stayed here at least 4 times and enjoyed my stay.. centrally located so acces to everything was good.
Juran B. Business travelers Bangladesh, May 7, 2014
Not at all Value for Money

Spacious and clean Room, Good Locations and Few Night Clubs
6.3
The staff from Entry to Check in are unfriendly and the reception desk staff are arrogant. from entry, a number of staff are standing but will behave as it they are not from this hotel; will not assist you to get your luggage in. Check in desk attitude is as they are doing you a great favor by giving you the room key after 10 to 15 minutes. You will not find any smile in this hotel as they behave and talk like machines. Only good thing is there are a number of night club and verities of restaurants but the staff working there also have adapted themselves same frame like hotel staff in terms of there attitudes. Only positive thing is that the room is quite big like old fashioned Arabic taste. If absolutely not needed, I will never book this hotel again.

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