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Grand Hotel Europa

Sudtiroler Platz 2, Innsbruck City Center, Innsbruck, Austria 6020 (Show on map)

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"Conveniet location, good staff performance, clean room..."

  • Yang, China
  • February 23, 2015
  • Area: Innsbruck City Center
  • Rooms : 117
  • Free Wi-Fi

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Room Types
Max
Rates
Europa Double Room
Europa Double Room Non-Refundable
Europa Double Room
Comfort Double Room
Comfort Double Room Non-Refundable
Comfort Double Room
Superior Double Room
Superior Double Room
Superior Double Room Non-Refundable

 

When would you like to stay at this hotel?

Features of Grand Hotel Europa
Facilities

24-hour front desk

24-hour room service

airport transfer

babysitting

bar

bicycle rental

business center

car park

coffee shop

concierge

elevator

facilities for disabled guests

laundry service

luggage storage

meeting facilities

newspapers

pets allowed

restaurant

room service

safety deposit boxes

shared lounge/TV area

shuttle service

smoking area

 
Sports and Recreation

fitness center

sauna

skiing

steamroom

  
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Well positioned in Innsbruck's city center, Grand Hotel Europa is the ideal point of departure for your excursions in Innsbruck. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Cinematograph, Tiroler Landesmuseum Ferdinandeum, and Casino Innsbruck. World Hotels is renowned for its quality services and friendly staff, and Grand Hotel Europa lives up to expectations. Laundry service/dry cleaning, babysitting, room service, meeting facilities, and a bar/pub are just a few of the facilities that set Grand Hotel Europa apart from other hotels in the city. Experience high quality room facilities including a coffee/tea maker, separate shower and tub, satellite/cable TV, bathrobes, and DVD/CD player to help you recharge after a long day. The hotel offers fantastic facilities including a steam room and sauna to help you unwind after an action-packed day in the city. Grand Hotel Europa is your one-stop destination for quality hotel accommodations in Innsbruck. Well positioned in Innsbruck's city center, Grand Hotel Europa is the ideal point of departure for your ... see more
Children and extra beds:
Infant 0-1 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-3 year(s)
Must use an extra bed

Guests over 3 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Breakfast Charge (when not included in room rate)
25 EUR

Check-In From
03:00 PM

Check-Out Until
11:00 AM

Distance from City Center
0.5 km

Distance to Airport
5Km

Internet Usage Fee
0 EUR

Number of Bars
1

Number of Floors
5

Number of Restaurants
1

Number of Rooms
117

Parking Fee (per day)
25 EUR

Reception Open Until
12:00 AM

Room Voltage
220

Year Hotel Built
1869

Year Hotel Last Renovated
2010


Recent customer comments

Filter by Traveler Type

 

Fantastic

8.6

from 29 reviews

Value for Money
8.1
Location
9.5
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.6
Food/Dining
8.0
All reviews (29)
Sort by:
Yang C. Families with older children China, February 23, 2015
Good Experience

Conveniet location, good staff performance, clean room
9.3
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Yuen N. Couples Hong Kong, October 9, 2014
Great location opposite to train station

Great location. Clean & big room. Nice staff
8.3
Nice stay overall, clean room with all things. Great location just opposite to main train station, 10 mins walk to old town
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Phil S. Couples New Zealand, September 30, 2014
Pleasantly surprised

Room size was good, good service, nice atmosphere
9
It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.
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Felicia W. Families with older children Malaysia, July 25, 2014
Superb location, beautiful city

Great location, friendly staff, comfortable room
8
It was a wonderful experience with this hotel. It is located right opposite the train station, which takes about 2 mins to get there. And as it is a small city, it takes only 15 mins to walk to the main city attractions as well as the gondola to take you up the mountains. the staff was extremely friendly and the people there were tremendously helpful and passionate. A definitely recommended must go.
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Anvida Y. Families with young children Thailand, July 10, 2014
wondeful hotel

design location service
10
very pleasant stay
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Kian H. Couples Singapore, April 27, 2014
Great hotel

location, service, quality
10
Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality
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Catherine R. Solo travelers United Kingdom, November 30, 2013
So nearly excellent

Location,
7.7
I arrived by train with heavy baggage and was thrilled that the Hotel Europa could be seen from the exit to the station so I could drag my bags there. It is also just a few minutes walk from the shopping and Old Town Areas. Innsbruck is a small city so access to everything is easy. The room I booked was very stale and smelt badly of smoke, and they moved me instantly without any fuss to a lovely little room on the top "Bavarian style" floor with a mountain view and complimentary fruit, chocs and wine. I felt that went beyond the call of necessity and was gratefully received. The next day my room wasn't serviced properly though and when I asked for sugar etc the woman who brought it was most unpleasant. I handed her the used glass, cutlery and crockery that had not been removed either but didn't dare mention the bath was hairy! The safe never worked during my stay either in spite of repeated requests to maintenance. I didn't find the Manager on Duty very helpful in his attitude, but the receptionists who helped me with queries etc were absolutely charming, as was the porter and breakfast staff. I would visit again if in the area.
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Chor S. Solo travelers Hong Kong, November 23, 2013
location and customer service is prefect

very clean and luxury in hotel
10
highly recommand and will visit again if come to Innsburg, location and service is prefect.
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John B. Solo travelers United Kingdom, November 8, 2013
Nothing luxurious more like a gasthouse

Location and we'll nothing else
5.7
Nothing luxurious about this hotel , wifi you had to take iPad iPhone into the hall to connect ,then it would cut out in the room . Breakfast very average, chipped tea pots , wet plates, badly designed small dated bathrooms,poor quality towels and toilet paper , Not to sure how the grand got 5 stars it felt more like a gasthof Even with agoda excellent discount , there is better hotels in Innsbruck which I have stayed in past visits that give better value and quality I work and travel a lot in Austria and the grand was very disappointing
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Johnson L. Couples Hong Kong, November 3, 2013
five star hotel

great location, newly renovated room and nice staff
7.7
Noticed that the chef in this hotel is famous, so tried their 7-course menu for about EUR80 per person. The dishes is just OK, nothing special. But the newly renovated room really surprised me. It is very modern and nice.
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Customers like this hotel for:
Area recommended for:
  • culture
  • shopping
  • sightseeing
Distance to airport:
  • Innsbruck Kranebitten Airport (3.7 Km)
Customer comments:
  • "Friendly staff" , "Great location" , "Nice atmosphere"
Top attractions in the area:
  • Casino Innsbruck (0.3 Km / 4 min walk)
  • Innsbruck Tivoli NEU (0.9 Km / 11 min walk)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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