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Customers like this hotel for:
    Area recommended for:
  • shopping
  • culture
  • sightseeing
    Distance to airport:
  • Innsbruck Kranebitten Airport (3.7 Km)
    Customer comments:
  • "Friendly staff", "Great location", "Nice atmosphere"
    Top nearby attractions:
  • Casino Innsbruck (0.3 Km / 4 min walk)
  • Innsbruck Tivoli NEU (0.9 Km / 11 min walk)

Note: Distances are measured as a straight line.

Grand Hotel Europa

Sudtiroler Platz 2, Innsbruck City Center, Innsbruck, Austria 6020 (Show on map)

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Features of Grand Hotel Europa

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • bicycle rental
  • business center
  • coffee shop
  • concierge
  • elevator
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • pets allowed
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shuttle service
  • smoking area

Sports and Recreation

  • fitness center
  • sauna
  • skiing
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

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Hotel Description
Well positioned in Innsbruck's city center, Grand Hotel Europa is the ideal point of departure for your...see more Well positioned in Innsbruck's city center, Grand Hotel Europa is the ideal point of departure for your excursions in Innsbruck. From here, guests can enjoy easy access to all that the lively city has to offer. No less exceptional is the hotel's easy access to the city's myriad attractions and landmarks such as Cinematograph, Tiroler Landesmuseum Ferdinandeum, and Casino Innsbruck. World Hotels is renowned for its quality services and friendly staff, and Grand Hotel Europa lives up to expectations. Laundry service/dry cleaning, babysitting, room service, meeting facilities, and a bar/pub are just a few of the facilities that set Grand Hotel Europa apart from other hotels in the city. Experience high quality room facilities including a coffee/tea maker, separate shower and tub, satellite/cable TV, bathrobes, and DVD/CD player to help you recharge after a long day. The hotel offers fantastic facilities including a steam room and sauna to help you unwind after an action-packed day in the city. Grand Hotel Europa is your one-stop destination for quality hotel accommodations in Innsbruck.
Hotel Policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (33)

Business travelers (3)

Couples (18)

Solo travelers (7)

Families with young children (2)

Families with older children (3)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (33)
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HENRY F. Business travelers
Singapore, November 02, 2015
Clean and Good Location

Is is just across the train station and is convenient. 10 minutes walk to Alstadt and the room is clean and modern.
The hotel location just across the railway station is ideal. However I am sure the hotel can afford 1 bottle of water per day instead of 1 bottle of water per stay!
HENRY F. Business travelers
Singapore, November 05, 2015
Good location, bad room service

Good Location, good wifi and good check-in service
I stayed 2 days at the Grand Hotel Europa. Highly recommended for those who want to visit Venice as you do not need to drag your bags through boats and alleys to reach your hotel. The hotel is just across Veniza Maestre station - one stop before Venza St Lucia. My stay experience has been good as the hotel provide very good wifi reception and the check in is smooth. However the rooms is noisy as it faces the busy railway station. I can live with that. My bad experience is the room service. After my breakfast I came back to my room and the lady was cleaning the room. She left immediately as i get into the room. However when I left 30 minutes later and hang the "Makeup Room" label on the door knob, the room was not clean after I came back in the evening.
PETER D. Couples
Australia, August 30, 2015
Absolutely outstanding hotel

Fantastic staff, comfy room and very clean
It is impossible to fault the staff at this hotel. We had an issue that required help and they could not do enough for us. The hotel is very well located. The room and bed was very clean and comfortable. Breakfast was also good. Ten out of ten for this hotel.
PETER D. Couples
Australia, September 06, 2015
Impossible to fault this hotel

Sensational staff, clean and comfy room and convenient parking
This is an outstanding place to stay. Everything is ten out of ten. The staff are some of the best we have ever had. So welcoming and helpful. The room is great. Location is also good. Car parking very easy. Impossible to fault
Yang C. Families with older children
China, March 02, 2015
Good Experience

Conveniet location, good staff performance, clean room
YUEN N. Couples
Hong Kong, October 11, 2014
Great location opposite to train station

Great location. Clean & big room. Nice staff
Nice stay overall, clean room with all things. Great location just opposite to main train station, 10 mins walk to old town
Phil S. Couples
New Zealand, October 01, 2014
Pleasantly surprised

Room size was good, good service, nice atmosphere
It was great, we had a wonderful time in Innsbruck. Food could have been kept hotter as some was quite cold.
Felicia W. Families with older children
Malaysia, July 28, 2014
Superb location, beautiful city

Great location, friendly staff, comfortable room
It was a wonderful experience with this hotel. It is located right opposite the train station, which takes about 2 mins to get there. And as it is a small city, it takes only 15 mins to walk to the main city attractions as well as the gondola to take you up the mountains. the staff was extremely friendly and the people there were tremendously helpful and passionate. A definitely recommended must go.
Anvida Y. Families with young children
Thailand, January 03, 2015
wondeful hotel

design location service
very pleasant stay
Kian T. Couples
Singapore, May 05, 2014
Great hotel

location, service, quality
Was in Innsbruck for a honeymoon stop over. Arrived early in the morning at 4am, and thou check-in is available only after 11am, the staff still allowed us to check in at 4am and this gives us a great time to rest before moving out later in the morning Room was spacious and also clean. Bed was comfortable and the chrome equipments in the room were very well maintained and couldnt see any fingerprints which shows the quality of the housekeeping Staff were courteous and knowledgeable and provided info to us on the sights to see and directions around Great hotel, which is easily accessible as it is just infront of the train station. Safety were ensured as the main door was locked after dark with only access for guests Close proximity to the town center which is within walking distance Value for money and comfort. Great breakfast. Only drawback is slow internet access which can be compensated by the comfort of the room and service quality

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