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About Grand Hyatt Kuala Lumpur Hotel

Description

Built in 2012, Grand Hyatt Kuala Lumpur Hotel is a distinct addition to Kuala Lumpur and a smart choice for travelers. Situated only 1 Km from the city center, guests are well located to enjoy the town's attractions and activities. A haven of rest and relaxation, the hotel will offer total renewal just steps away from the city's numerous attractions such as Aquaria KLCC, Embassy of the Philippines, KLCC Park.

Grand Hyatt Kuala Lumpur Hotel offers impeccable service and all the essential amenities to invigorate travelers. This hotel offers numerous on-site facilities to satisfy even the most discerning guest.

The hotel features 412 beautifully appointed guest rooms, many of which include television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, wake-up service. The hotel's recreational facilities, which include hot tub, fitness center, sauna, outdoor pool, spa are designed for escape and relaxation. Grand Hyatt Kuala Lumpur Hotel is a smart choice for travelers to Kuala Lumpur, offering a relaxed and hassle-free stay every time.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • massage
  • outdoor pool
  • pool (kids)
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Arabic
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
  • Filipino
  • German
  • Hindi
  • Indonesian
  • Japanese
  • Malay
  • Nepali
  • Spanish
  • Swedish
  • Tamil
  • Thai
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Policies

Children and extra beds
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 290 MYR
Breakfast Charge (when not included in room rate): 70 MYR
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 1 Km
Distance to Airport: 62 Km
Internet Usage Fee: 68 MYR
Non-Smoking Rooms / Floors: Yes
Number of Floors: 20
Number of Restaurants: 3
Number of Rooms : 412
Time to Airport (Minutes): 38
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type
All reviews (539)

Business travelers (117)

Couples (225)

Solo travelers (65)

Families with young children (83)

Families with older children (32)

Groups (17)

Excellent
8.9
Hotel Condition/Cleanliness
9.3
Facilities
9.5
Location
9.2
Room Comfort/Standard
9.3
Staff Performance
9.0
Value for Money
8.3
Food/Dining
8.4

9.6 Patricia W.
Malaysia
May 03, 2016
Poor Room Service F&B Quality
Everything about our stay was excellent EXCEPT for the room service. I made 2 room service orders. The first was a basket of bread which came with 2 slices of white toast bread and 2 small fresh bread rolls. And 1 coin slab of butter. For it's price, I felt this was really sub-standard. I have had bread baskets at the Mandarin Oriental and that was glorious. The next boo-boo was I ordered a Vanilla Milkshake but a Banana Milkshake turned up instead. Nevertheless, all was good again because the Reception deducted the bill of the Milkshake from my total bill, which I must say is the right thing to do. So staff have been trained well in that department!

8 Fernando T.
Spain
April 23, 2016
Excellent hotel but stupid design of reception and
One of the best hotels in town. Amazing breakfast buffet in the top floor. Impressive gym. Negative: it's really stupid that the lobby is in the top floor and that you have to climb there prior to go to the street: if you are on a low floor, you must climb to the reception on the 38th, then change lift and then go down to the street... The one that designed it was far from being a Nobel prize.... And the present management is dumb for keeping it that way.

10 Robert R.
United States of America
April 03, 2016
Impressive
Great views, comfortable beds, terrific breakfast. Sky lobby is good for security but a little inconvenient going up and down. Popular with non-smokers since no easy place to smoke. Walk to mandarin Oriental if you want a cigar bar. I like this hotel for those who prioritize health and security.

8.4 Brandon T.
Singapore
April 03, 2016
Prime Location near to KLCC Convention Centre and
Hotel is superb but staff willingness to assist still needs to be improved

10 Rachel L.
Singapore
March 17, 2016
Superb A star hotel at the right place and locatio
Make life so easy and comfortable especially for a busy man.

10 Martiny M.
Indonesia
February 27, 2016
Comfortable, Good Location and Friendly Staff
Comfortable, Good Location and Friendly Staff
hotel is 3mins walk from twin tower. very very nice hotel with full KLCC view !! WOW !! Comfortable, Good Location and Friendly Staff. love it and will come back !!

10 Shin W.
Malaysia
February 16, 2016
Perfect service and thoughtful design of the room
Twin tower view, ceiling to floor window, spacious bed
I would rate this hotel as one of my fav hotel with the top service provided. Love the twin tower view, and they provided lots of complimentary coffee powder which I can drink in the night n morning! It cure my desire of coffee at room. Their swimming pool is big enuf with space for guest to rest n swim. And yes, with twin tower view ;) The room is spacious, clean, ceiling to floor window, thumb up. I would definitely return visit this hotel. Ver happy with their service n highly recommend to everyone. Thanks for the brilliant service n Grand Hyatt is beyond my expectation. Well done!

9.2 Rebekah K.
Malaysia
February 15, 2016
Pleasant stay...food was pricy
Very friendly and concern staffs. We were well taken care of. Just that the food and beverages were a little too costly.

8.8 Mishell L.
Malaysia
February 16, 2016
Excellent Customer Service
We had a few glitches throughout our stay (door battery ran out, house cleaning left our door unlocked etc) but management more than made up for it by responding quickly and effectively as well as taking the time to meet us upon check out (because they knew about our glitches). The room is super comfy, great comfy bed. Pillows could be harder (way too soft) but we can't wait to come back and stay again!

9.3 DU T.
China
February 14, 2016
Worth of the money
Location, view & service


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