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Grand Hyatt Kuala Lumpur Hotel

12 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 412
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
421 reviews

Value for Money
8.2
Location
9.2
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.3
All reviews (421)
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David F. Solo travelers Canada, May 12, 2015
Fantastic

Everything
10
I thought it was one of the best hotels I've ever stayed at. Would recommend it to anyone.
Yuen M. Couples Malaysia, May 1, 2015
Excellent stay!

Caring staff, beautiful hotel, strategic location
8.7
Check in took a while, but the staff who checked us in upgraded us to a klcc view room. not only that, she also secretly took note of my birthday and later sent us a cake complimentary of the hotel- it was a very sweet gesture. the room was great- clean, beautiful, spacious, quiet, comfortable. the room also had a perfect view of the klcc. hotel is located centrally, merely a 5 minutes walk to klcc, and 15 minutes walk to pavilion shopping mall. overall a very satisfying stay, will definitely be back for more!
Annie A. Couples Australia, April 23, 2015
The most amazing services

service was amazing, massage by the lady CJ was pure bliss and good location
10
I could not fault at all. The staff was well trained and always courteous. Rocked up from the airport and was given the upgrade to the presidential suite overlooking the city with a perfect view of the twin towers. Would definitely stay again thank you for such a great experience.
Meilia A. Solo travelers Indonesia, April 23, 2015
Best location and brunch at 38f is the best !

The View,The Food,service very good
8.3
Best hotel in KL
Wan C. Couples Singapore, April 5, 2015
review of hyatt

its view
5.7
Its main draw is its view of petronas Klcc for its rooms, reception and 38 restaurant. The room is comfortable and the hotel is spacious.however , the breakfast and dinner at uts 38 restaurant is overpriced and do not live up to my expectations.there isnt much aaccessories for the hotel decor and the entrance is too bare. The gym is well equipped.
Said K. Families with young children Lebanon, April 4, 2015
fantastic

everything
9.7
Nice
Siti N. Solo travelers Singapore, March 17, 2015
Short getaway

Location
8
It was my sister's bday, although we arrived pretty late that day (12 midnight), the hotel still surprised her wwith a bday cake waiting in the room as per requested by me. The only complaint was the lifts. It has an unpleasant smell. Apart from that it was a great. Staff was friendly.
Alfred D. Business travelers Switzerland, March 8, 2015
Most useless staff ever encountered!

nice room, goodlocation and good food!
5.7
The Hotel looks nice and the rooms are well done. But I hardly found a more useless and complicated lift system...but more annoying was that the staff seemed to be absolutles clueless and untrained, standing around doing extensively nothing...including not helping with suitcase etc...at least there was plenty staff visible smiling at most times!
Samir A. Business travelers India, March 4, 2015
Excellent

Staff, Condition & Decor, Service
9.3
Excellent stay! Surely recommend this hotel for business or family vacation.
Sherman P. Couples Singapore, February 25, 2015
Awesome

Location food clean
10
Awesome

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Customer Reviews - Grand Hyatt Kuala Lumpur Hotel, Kuala Lumpur

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