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Grand Hyatt Kuala Lumpur Hotel

12 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 412

Recent customer reviews

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Excellent

8.9

based on
516 reviews

423 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
9.0
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.4
All reviews (516)
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Du T. Families with older children China, February 10, 2016
Worth of the money

Location, view & service
9.3
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Ng C. Families with older children Malaysia, February 5, 2016
New Hotel

Location, new, comfortable
8.7
Location, new facilities, comfortable hotel
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Kian C. Couples Singapore, January 4, 2016
Very Nice, very new Hotel

New, good view, between KLCC & Pavilion
8.7
Grand Hyatt gave us an upgrade to KLCC view from city view. Also gave us a box of chocolates because they room was not available at 2pm. The room was ready at 2.30pm, very thoughtful of them. Despite the fact it is between KLCC & Pavilion, it is still around 10-15mins walking distance. The pillows is down feather, and it is very flat. Not so comfortable.
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Mohd A. Families with young children Malaysia, January 2, 2016
First Class Luxury Hotel

Excellent Staff, great location & superb view
10
Great stay!
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Asri A. Couples Malaysia, December 28, 2015
Great Hotel in great location.

Luxurious bedding and toiletries. Spacious room with excellent functional design. Superb service level.
8.7
Overall very satisfied. For a first time stay at KL Grand Hyatt, appreciate the complimentary breakfast. But breakfast quality was moderate for Hyatt 's standard despite the lavish spread.
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Imelda A. Solo travelers Singapore, December 26, 2015
Great location

Location, service, room
9
Love the space and layout of room. Comfortable bed though the pillows need to change. Too soft. Great location and accessibility to shopping districts and transport.
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Ki S. Couples Malaysia, December 26, 2015
Mr

clean, staff respond n strategic location
8
Fantastic
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Wan I. Solo travelers Malaysia, December 24, 2015
Great staff, perfect location

Staff, view, ambience
9.7
View from sky lobby and restaurant was amazing. Great staff, perfect location.
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Suriana S. Groups Indonesia, December 20, 2015
Very good services, and staff on duty very helpful

Room, gym and pool side, restaurant
9.3
Satisfied with the services, staff very helpfull.
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Andrew V. Couples Malaysia, December 20, 2015
Good Hotel

Location, breakfast
8
The hotel is good but can improve on cleanliness, the rooms were slightly dusty.
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