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Grand Hyatt Kuala Lumpur Hotel

12 Jalan Pinang, KLCC, Kuala Lumpur, Malaysia 50450 (Show on map)

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Area: KLCC Number of Rooms: 412
Free Wi-Fi

Recent customer reviews

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Fantastic

8.8

based on
415 reviews

Value for Money
8.2
Location
9.2
Staff Performance
8.9
Hotel Condition/Cleanliness
9.3
Room Comfort/Standard
9.2
Food/Dining
8.4
All reviews (415)
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Wan C. Couples Singapore, April 5, 2015
review of hyatt

its view
5.7
Its main draw is its view of petronas Klcc for its rooms, reception and 38 restaurant. The room is comfortable and the hotel is spacious.however , the breakfast and dinner at uts 38 restaurant is overpriced and do not live up to my expectations.there isnt much aaccessories for the hotel decor and the entrance is too bare. The gym is well equipped.
Said K. Families with young children Lebanon, April 4, 2015
fantastic

everything
9.7
Nice
Siti N. Solo travelers Singapore, March 17, 2015
Short getaway

Location
8
It was my sister's bday, although we arrived pretty late that day (12 midnight), the hotel still surprised her wwith a bday cake waiting in the room as per requested by me. The only complaint was the lifts. It has an unpleasant smell. Apart from that it was a great. Staff was friendly.
Alfred D. Business travelers Switzerland, March 8, 2015
Most useless staff ever encountered!

nice room, goodlocation and good food!
5.7
The Hotel looks nice and the rooms are well done. But I hardly found a more useless and complicated lift system...but more annoying was that the staff seemed to be absolutles clueless and untrained, standing around doing extensively nothing...including not helping with suitcase etc...at least there was plenty staff visible smiling at most times!
Samir A. Business travelers India, March 4, 2015
Excellent

Staff, Condition & Decor, Service
9.3
Excellent stay! Surely recommend this hotel for business or family vacation.
Sherman P. Couples Singapore, February 25, 2015
Awesome

Location food clean
10
Awesome
Hiroki S. Families with young children Japan, February 22, 2015
good

staff is kind & fine.
9.3
Mohammed A. Solo travelers Yemen, February 19, 2015
Newest Hotel in KL

Lobby, bathroom, staff
9.3
Say K. Couples Malaysia, February 15, 2015
Very well done hotel and good in location

Gym room , restoren and hotel room
10
Very happy and with go back agian
Woon-Hui O. Couples Malaysia, February 15, 2015
Truly remarkable service

Staff professionalism & enthusiasm
9
Hotel in itself is definitely fantastic. Good design, view etc. Bed was really comfortable. But personally, I always say it's the people who made the difference. And this case, it's very obvious. The staff are highly passionate about providing a good service, and one can tell this intuitively. Me and partner only stayed for a night - but it was a really memorable one, and thanks to the team in Grand Hyatt KL on this.

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