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Excellent 8.9
Based on 549 reviews

Recent customer comments

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Excellent



based on 549 reviews
  • Hotel Condition/Cleanliness 9.3
  • Facilities 9.1
  • Location 9.3
  • Room Comfort/Standard 9.3
  • Service 9.0
  • Value for Money 8.3
  • Food/Dining 8.4

10 Xiaoming Z.
China
April 26, 2016
Ok
Ok

8 Xiaoming Z.
China
April 26, 2016
Ok
Ok

10 Gemma C.
United Kingdom
April 24, 2016
Beautiful Hotel in the City
Great hotel with amazing facilities. Very clean. Breakfast was amazing, staff were more than helpful and very happy people. I would stay again.

8 Fernando T.
Spain
April 23, 2016
Excellent hotel but stupid design of reception and lifts
One of the best hotels in town. Amazing breakfast buffet in the top floor. Impressive gym. Negative: it's really stupid that the lobby is in the top floor and that you have to climb there prior to go to the street: if you are on a low floor, you must climb to the reception on the 38th, then change lift and then go down to the street... The one that designed it was far from being a Nobel prize.... And the present management is dumb for keeping it that way.

8.4 Brandon T.
Singapore
April 03, 2016
Prime Location near to KLCC Convention Centre and Mall and the Pavilion Shopping Mall and
Hotel is superb but staff willingness to assist still needs to be improved

10 Robert R.
United States
April 03, 2016
Impressive
Great views, comfortable beds, terrific breakfast. Sky lobby is good for security but a little inconvenient going up and down. Popular with non-smokers since no easy place to smoke. Walk to mandarin Oriental if you want a cigar bar. I like this hotel for those who prioritize health and security.

10 Rachel L.
Singapore
March 17, 2016
Superb A star hotel at the right place and location
Make life so easy and comfortable especially for a busy man.

10 Samuel O.
Singapore
March 14, 2016
GRAND HYATT KUALA LUMPUR
Everything from location to food to cleaniliness to staff friendliness and helpfullness
Excellent

10 IBRAHIM A.
Saudi Arabia
March 14, 2016
The most luxury hotel in the center of KL
LOCATION, LUXURY with great service
If you love luxury hotel, opposite to KLCC twin tower, this hotel is for you...

10 Martiny M.
Indonesia
February 27, 2016
Comfortable, Good Location and Friendly Staff
Comfortable, Good Location and Friendly Staff
hotel is 3mins walk from twin tower. very very nice hotel with full KLCC view !! WOW !! Comfortable, Good Location and Friendly Staff. love it and will come back !!