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Excellent 8.7
Based on 937 reviews

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About Grand Hyatt Macau Hotel

Description

This opulent accommodation is not only a part ofThe City of Dreams, an urban resort combining entertainment, shopping, and dining, but it is also Cotai's newest landmark. With 791 exclusive guest rooms, the Grand Hyatt Macau Hotel soars over the bustling city. Guests can choose between views of Cotai city or the Pearl River Delta Westbank. Room also come provided with deluxe amenities in their rooms. The property is located at the mid-point between Coloane and Taipa, meaning that guests can get to the airport and the Macau Ferry Terminals within 15 minutes. Nearby are numerous attractions such as the Ruins of St. Paul, Senado Square, A-Ma temple, and the Old Taipa Village. For recreational activities inside the hotel, choose from the 40-meter heated outdoor infinity pool with an aqua lounge, the 24-hour fitness center, or the world-class spa services with treatments like massages, facial/body treatment packages, and complete salon services. The two restaurants on the premises, Beijing Kitchen and Mezza9 Macau, are excellent choices when it comes to fine dining without having to step out of the hotel. An unbeatable location, world-class facilities, and friendly services can all be found here at the Grand Hyatt Macau Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • valet parking
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom
  • karaoke

Swimming & soaking

  • hot tub
  • outdoor pool

Land sports

  • tennis courts

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • poolside bar
  • bar

Pets

  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • ticket service
  • private check in/check out
  • postal service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge
  • smoking allowed

On-site facilities

  • wheelchair accessible
  • gift/souvenir shop
  • casino
  • facilities for disabled guests
  • elevator
  • executive floor
  • nightclub
  • salon
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in

Business & money services

  • printer
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • Korean
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out From: 11:00 AM
Distance from City Center: 2.0 Km
Distance to Airport: 2.6 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 32
Number of Restaurants: 3
Number of Rooms : 791
Room Voltage: 220
Time to Airport (Minutes): 6
Year Hotel Built: 2009
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Recent customer comments

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 9.4
  • Facilities 9.0
  • Location 8.5
  • Room Comfort/Standard 8.9
  • Staff Performance 9.2
  • Value for Money 8.3
  • Food/Dining 8.0

8.8 PO-SUNG C.
Taiwan
June 21, 2016
Very good!
Excellent Service

8 susan C.
United Kingdom
June 18, 2016
Shame
For the money that I payed, I really thought that breakfast could or SHOULD, have been included.

10 Lai C.
Hong Kong
May 20, 2016
Good
Excellent

9.6 YUAN-CHIANG W.
Taiwan
May 05, 2016
很棒
good

9.6 pedro C.
Portugal
April 22, 2016
very inviting
A very high note for the staff downstairs and the sobriety of the suite, a very welcome change in Macau where most places are absolutely ghastly. Good amenities also strike a good note. The pouch with baby products is a very nice touch. Liked the Iron Buddha and Long Jin tea as well. The pool is very good for proper swimming. One glitch, noticed only when leaving and checking the suite one last time: behind the sofa there were some very ugly plastic tubes whose purpose I ignore. Good thing i didn't see them before. I guess Macau will always be Macau.

9.2 Seulgi H.
South Korea
April 02, 2016
Clean and quiet
Liked it as its quiet

10 Kheok N.
Singapore
March 30, 2016
Enjoyable stay
Clean and convenient, excellent services from staffs

10 Mun F.
Malaysia
March 14, 2016
Great stay!! Great service
We really enjoyed the stay here and it was really great service. Will definitely be back.

10 potun C.
Taiwan
March 02, 2016
Amazing trip
Nice location, will book again

9.6 Po T.
Hong Kong
February 20, 2016
Fantastic stay
The staff are nice and the room is spacious. Definitely will choose to stay here again next time.


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