Sign in and get better rates!
×

or

Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

Book now!

Grand Hyatt Macau Hotel Macau - Grand Suite King Grand Hyatt Macau Hotel Macau - Grand Suite Twin Grand Hyatt Macau Hotel Macau - Club Deluxe King Grand Hyatt Macau Hotel Macau - Grand Executive Suite Grand Hyatt Macau Hotel Macau - Premier Suite Grand Hyatt Macau Hotel Macau - Presidential Suite Bedroom Grand Hyatt Macau Hotel Macau - Chairman Suite Bathroom Grand Hyatt Macau Hotel Macau - Chairman Suite Living Room Grand Hyatt Macau Hotel Macau - Diplomat Suite Grand Hyatt Macau Hotel Macau - Fitness Centre Grand Hyatt Macau Hotel Macau - Hotel Lobby Grand Hyatt Macau Hotel Macau - Lobby Lounge Grand Hyatt Macau Hotel Macau - Beijing Kitchen Grand Hyatt Macau Hotel Macau - Mezza9 Macau Grand Hyatt Macau Hotel Macau - Mezza9 Macau Grand Hyatt Macau Hotel Macau - Mezza9 Macau
Grand Hyatt Macau Hotel Macau - Mezza9 Macau Grand Hyatt Macau Hotel Macau - Swimming Pool Grand Hyatt Macau Hotel Macau - Isala Spa Grand Hyatt Macau Hotel Macau - Spa Grand Hyatt Macau Hotel Macau - Grand Club Private Dining Room Grand Hyatt Macau Hotel Macau - Grand Club Main Lounge Grand Hyatt Macau Hotel Macau - Grand Club Library Grand Hyatt Macau Hotel Macau - Tennis Court
Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

Filter by Traveler Type

 

Fantastic

8.7

based on
796 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (796)
Sort by:
Lai Y. Families with young children Hong Kong, April 1, 2013
Its a comfortable stay

The hotel is still brand new, the staffs are friendly and helpful and the entertainment facilities around are lovely
6.3
Generally it was a great one albeit just for 2 days 1 night, I will definitely go back to explore more in next trip.
Lai K. Families with young children China, April 1, 2013
GOOD

Shopping convenience, Casino entertainment, King rooms
7.3
Daniel T. Solo travelers Singapore, March 27, 2013
2 nights of opulence and indulgence

(1) Comprehensive and high quality set of room amenities (2) Speedy in-room WIFI (3) Good breakfast spread
7.3
Edward C. Solo travelers Canada, March 23, 2013
Great hotel, but a bit understated

quiet, good food and great location in City of Dreams
7.3
Amihan E. Business travelers United States of America, March 8, 2013
great!

spacious rooms, spacious bathrooms, great location
9.7
Zhou J. Business travelers China, February 22, 2013
Nice Suite

Big room and very nice services
9
The Grand Hyatt Macau is located in the center of City of Dreams. The room is nice and big. I like the serivces very much. Howerver, there isn't much food choice inside City of Dreams. You might have to walk across the street to Venitian to get food. The Dancing Water show is definity of must to see.
Wing H. Solo travelers Hong Kong, February 22, 2013
Good Hotel

Good service
10
nice hotel, staff is friendly, the room is clean
Steve C. Couples United States of America, February 20, 2013
Bad start

Good ending
6.7
Check in took far too long. First "room not ready", then after a supervisor came over, suddenly "room is available". Took a good 10 - 15 minutes. Kept standing the whole time. Not fun after a 8 hour trip since 6 am in the morning. Asked if there is a ATM in the hotel. Told they could to currency exchange but there is a ATM within 5 minutes walk. Did not volunteer directions although I asked confirmation two or three times. After finally getting into the room, tried to use the espresso machine and found a used canister still in the slot. Next morning 11 am, housekeeping staff kept ringing the bell five or six times although door was bolted. Finally had to get out of bed to tell them to go away. Left room around 1 pm. Came back at 8 pm and the room was still not made up. After complaining, the deputy assistant junior manager sent a complimentary bottle of wine. Nice but not great. If you pay for something and don't get it (good Grand Hyatt service) should you still pay for it? Concierge desk, however, was very helpful on two occasions.
Siew P. Solo travelers Singapore, February 11, 2013
Grand hotel entrance but Room has haunting problem

None
4.3
I booked a Grand Suite room, was glad to find out that the room was spacious, had many partitions for each amenity. However, the room was haunted, because I was awaken by "supernatural" event. Bottle of water fell off the tea table by itself, this is definitely haunting. I made a complaint with the hotel manager, however they denied such a problem ever existed, which meant that it was my own imagination, which I find it very offending.....
Ka H. Families with young children Hong Kong, February 11, 2013
Great hotel and excellent service.

Nice place for relaxing...
7.3
Due to require (Twin bed room) is rejected from hotel, they upgrade the hotel room to let us accept. We appreciate this arrangement at final.

Book now!

Sale ends soon!

Grand Hyatt Macau Hotel MacauGrand Hyatt Macau Hotel Macau - Grand Suite KingGrand Hyatt Macau Hotel Macau - Grand Suite TwinGrand Hyatt Macau Hotel Macau - Club Deluxe KingGrand Hyatt Macau Hotel Macau - Grand Executive SuiteGrand Hyatt Macau Hotel Macau - Premier SuiteGrand Hyatt Macau Hotel Macau - Presidential Suite BedroomGrand Hyatt Macau Hotel Macau - Chairman Suite BathroomGrand Hyatt Macau Hotel Macau - Chairman Suite Living RoomGrand Hyatt Macau Hotel Macau - Diplomat SuiteGrand Hyatt Macau Hotel Macau - Fitness CentreGrand Hyatt Macau Hotel Macau - Hotel LobbyGrand Hyatt Macau Hotel Macau - Lobby LoungeGrand Hyatt Macau Hotel Macau - Beijing KitchenGrand Hyatt Macau Hotel Macau - Mezza9 MacauGrand Hyatt Macau Hotel Macau - Mezza9 MacauGrand Hyatt Macau Hotel Macau - Mezza9 MacauGrand Hyatt Macau Hotel Macau - Mezza9 MacauGrand Hyatt Macau Hotel Macau - Swimming PoolGrand Hyatt Macau Hotel Macau - Isala SpaGrand Hyatt Macau Hotel Macau - SpaGrand Hyatt Macau Hotel Macau - Grand Club Private Dining RoomGrand Hyatt Macau Hotel Macau - Grand Club Main LoungeGrand Hyatt Macau Hotel Macau - Grand Club LibraryGrand Hyatt Macau Hotel Macau - Tennis Court

Customer Reviews - Grand Hyatt Macau Hotel, Macau

AS-AGWEB-3B03