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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
799 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (799)
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Ip Y. Families with young children China, January 1, 2013
Good service

Tidy
8
Hotel room is large and tidy. Staff of the hotel is helpful with smile. I will come back again.
Oswald G. Couples Philippines, December 31, 2012
Nice Hotel and not overcrowded

Very Big and Modern Rooms
8.7
not overcrowded. hotels in macau are typically overcrowded with many people. rooms are definitely modern and beautiful. very big and beds are huge. very clean cons: 1. very small gym with few equipments 2. slow room service
Karen L. Families with young children Hong Kong, December 26, 2012
Love this hotel!

Suites are standard
8.3
Traveling with extended family plus a baby so it was important for us to look for suites. Grand Hyatt was able to provide this at an affordable price. Not only this, their "basic" suites are extremely nice - I absolutely love their bathroom design! The only thing I didn't like was their check-in management - we weren't able to get our rooms even at check-in time. But the service was really good, they tried their best to get us comfortable (because we had a baby along) so that made up for it.
Kit H. Couples Hong Kong, December 26, 2012
Great Locaiton with big room

location and design of the room
9
the layout of the room is nice and big. pretty close to what it shows in the photos and the service is good as well. located at the city of dreams, it is very convenient and easy to reach other places in macau as there are many shuttle bus options. one touch is the tv in the room can be covered by a big slide door, which i quite like it.
Tuck L. Couples Australia, December 25, 2012
Grand Hyatt lovely hotel and service with a smile

Grand Hyatt,Great location
10
Room very good with all amenties and good size room. Watch the Dancing water show within the hotel complex highly recommended..
Waiping W. Families with young children Hong Kong, December 25, 2012
Convenient

Very friendly staff, Spacious Room, Modern Hotel
8.7
Shopping Arcade is just at G/F of hotel. Lobby is spacious. Check-in and Check-out are efficient.
Si-Chung C. Families with young children United States of America, December 24, 2012
Great place, highly recommended

big room, good service
9
The best part of this hotel is it is so close to the "water dancing" show, basically in the same building. The room is also big and well design. They also have a very nice outdoor swiming pool, its too bed we cannot use since noww is winter time.
Wai H. Couples Malaysia, December 23, 2012
Friendly & Professional service with great rooms

Thoughtful arrangement of amenities in the room
9
Front office staff were very friendly and helpful upo check-in. Received a room upgrade which was great. Room was very well stock with pratical amenities. Club lounge was very nice with good wine. Location fantastic as it is just across Venetian shopping mall and within the complex is the House of Dancing water theatre.
Jiratchaya F. Groups Thailand, December 23, 2012
very comfortable and clean with nice view

big room, clean, nice bathroom
9.3
Ng S. Couples Singapore, December 19, 2012
Very good hotel with huge rooms and good service

Decor and excellent free shuttle bus to all key location
8
Satisfaction . The hotel rooms are huge and very nice decorated. services are good. easy access to all key locations with the free shuttle bus provided. easy access to shops and casino. it will be great if it can provide more choices of restaurant or food outlets in the vicinities. Will be back again

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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