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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
806 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (806)
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Azman H. Couples Australia, November 13, 2012
Very nice hotel - excellent location and complex

Nice hotel - top quality
9.3
City of Dreams is a great complex. Lots to do and great hotel. Enjoyed it!
Paul F. Couples United Kingdom, November 11, 2012
Excellent Hotel, Great Service

Great room, we were really well looked after, fab breakfast
8.7
The Hyatt were really attentive from the moment we arrived. They helped us with various questions and booked ferry tickets.
Restaurant Tip: Try Macau Soul wine bar for fantastic wine and cheese!
Tam K. Solo travelers November 11, 2012
Perfect Service with Free Uprade

Good location, and was offered free upgrade
9.3
This is my second time to select hotel, this time I was offered a free upgrade to Suits which all the services were upgraded as well: breakfast time extension to 1200, free tea set and evening refreshment with drinks. The experience is very great
James T. Couples Malaysia, October 21, 2012
Great rooms

One of the best in Macau
9.7
great room and maintained the high service standard of grand hyatt. i would revisit again. highly recommended for couples getaway.
Thiam C. Solo travelers Singapore, October 16, 2012
Fantastics rooms!!

quiet enviroment...
9.3
The rooms is fantastic!! very good size and clean!! hotel stuff is friendly and helpful!! will recommend this hotel to my friends for sure~!
Chun Y. Couples Canada, October 1, 2012
Nice hotel with great service

Great service
6.7
We had a stay in this hotel. The service was great. The room is fine and clean. The pool is quiet without a lot people. There is complimentary drinks from 17:00-19:30 and it was great. All you can drink red, white, vodka, whiskey, rum, etc.
Yin L. Couples China, October 1, 2012
Great service, great location and great facilitis

Very friendly service rendered, at the heart of Taipa, with all the facilities required for visitors
8.3
I very amazed by the service level of the hotel staff (more than Grand Hyatt standard), the hotel room can be descriped as "Wa" with very good view. The facilities inside the hotel as well as the shuttle route offered can help the visit to view Macau as his/her hometown. The hotel also attach to the "City of Dream" which offers walking distant to enjoy the famous "The House of Dancing Water". In addition, the price is at the same level as those hotels in the same tier. It's a good deal overall.
Chan K. Solo travelers Hong Kong, September 26, 2012
Very good impression for this Grand Hyatt

very much like an enviorment
9.3
It was a good place for swimming pool and outside and enjoyable and very releaable. Also all staffs were deserved to appreciate their nice and good services to guest. Amazaing hotel
Helen Y. Couples Hong Kong, September 23, 2012
Excellent service...but...

Good service and location
7.3
Been waited for 2 hours for the check in. Though provided late checkout (1pm) for compensation. Good service and location; however, the air-con in room keeps at 25. Tried to lower down the temp but only 1.5lower whole night, been sweated and couldn't sleep well. Stayed at club king room, nice bathtub with view..lounge at 3/f is nice too
Jun J. Couples China, September 21, 2012
very nice hotel, but the view is not perfecto

decoration is great, breadfast is good,shopping is easy
9
we just stay one night, but we like the hotel very much.
Nightlife Tip: the hardrock bar is great of night life

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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