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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 869 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (869)
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James T. Couples Malaysia, October 21, 2012
Great rooms

One of the best in Macau
9.7
great room and maintained the high service standard of grand hyatt. i would revisit again. highly recommended for couples getaway.
Thiam C. Solo travelers Singapore, October 16, 2012
Fantastics rooms!!

quiet enviroment...
9.3
The rooms is fantastic!! very good size and clean!! hotel stuff is friendly and helpful!! will recommend this hotel to my friends for sure~!
Chun Y. Couples Canada, October 1, 2012
Nice hotel with great service

Great service
6.7
We had a stay in this hotel. The service was great. The room is fine and clean. The pool is quiet without a lot people. There is complimentary drinks from 17:00-19:30 and it was great. All you can drink red, white, vodka, whiskey, rum, etc.
Yin L. Couples China, October 1, 2012
Great service, great location and great facilitis

Very friendly service rendered, at the heart of Taipa, with all the facilities required for visitors
8.3
I very amazed by the service level of the hotel staff (more than Grand Hyatt standard), the hotel room can be descriped as "Wa" with very good view. The facilities inside the hotel as well as the shuttle route offered can help the visit to view Macau as his/her hometown. The hotel also attach to the "City of Dream" which offers walking distant to enjoy the famous "The House of Dancing Water". In addition, the price is at the same level as those hotels in the same tier. It's a good deal overall.
Chan K. Solo travelers Hong Kong, September 26, 2012
Very good impression for this Grand Hyatt

very much like an enviorment
9.3
It was a good place for swimming pool and outside and enjoyable and very releaable. Also all staffs were deserved to appreciate their nice and good services to guest. Amazaing hotel
Helen Y. Couples Hong Kong, September 23, 2012
Excellent service...but...

Good service and location
7.3
Been waited for 2 hours for the check in. Though provided late checkout (1pm) for compensation. Good service and location; however, the air-con in room keeps at 25. Tried to lower down the temp but only 1.5lower whole night, been sweated and couldn't sleep well. Stayed at club king room, nice bathtub with view..lounge at 3/f is nice too
Jun J. Couples China, September 21, 2012
very nice hotel, but the view is not perfecto

decoration is great, breadfast is good,shopping is easy
9
we just stay one night, but we like the hotel very much.
Nightlife Tip: the hardrock bar is great of night life
Jobelle J. Groups Philippines, September 21, 2012
Superb experience

great location
10
it's one of the unforgettable stay ever! all staffs are very accommodating, the rooms are huge and complete with what we need. I will definitely go back here!
Shopping Tip: There are free shuttle from hotel to venetian,and to other hotels
Cheong G. Couples Singapore, September 18, 2012
Excellent and friendly service with large rooms

Quiet and exclusive away from all the noise from casinos
9.3
check in was especially smooth and very friendly. conceirge desk was extremely helpful and even offered to book restaurant at cafe360 for us. when it was found to be fully booked , recommended alternatives to us. room amenities was good and chamber maid was very attentive to details. we did not inform them that the coffee machine has broken down but they noticed that it was not working and to our surprise was changed when we got back in the evening
Gavin P. Couples Canada, September 16, 2012
Great hotel in City of Dreams

very large pool, spacious rooms, good service, fantastic dining options
9.3
we had a great stay at the grand hyatt macau. we were upgraded to a suite at no extra charge and the room was very clean, modern, nicely appointed, with huge windows. the outdoor pool is quite huge. we ate dinner at mezza 9, which was fantastic!!!! that was a big surprise of the stay. we had some traditional macanese food, very good wine, and the service and atmosphere there were great. the chef we saw was quite precise, which is great to see!!!! the hotel is located in the cotai area, in the city of dreams complex -- great if you want to see house of dancing water.
Restaurant Tip: go to Mezza 9

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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