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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
783 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (783)
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Ron J. Business travelers Philippines, August 14, 2012
Excellent hotel with spacious rooms

The rooms are really big and is a very nice place to relax
8.7
I truly loved the room which has a living room and very spacious.
Shopping Tip: The hotel has a full range of shops around it.
Chi Y. Families with young children Hong Kong, August 13, 2012
Good Hotel

Big Room, big sea view
9.3
The room is really big and facilities are good. However, no good for the bathroom because peopel in the bedroom can see you bathing through the glass. Though there is a curtain on the glass, pulling up or down is on the bedroom side!!
Chul B. Families with young children South Korea, August 2, 2012
Large rooms

Pool, Beijing Garden,
10
this is probably the best hotel for those traveling with older children. rooms are very large. the hotel is not crowded unlike some of other hotels in macau. hotel staff are friendly. the chinese restaurant at the lobby serves the best beijing duck. the air at city of dreams is definitely cleaner than other casinos so u dont smell like a cigarette butt after gambling. i would highly recommend this hotel to others.
Restaurant Tip: Macau restaurants are getting more and more crowded every year. Reservations are must.
Thomas C. Solo travelers United States of America, July 30, 2012
Like a Grand Hyatt from the 90s

Good location
6.3
the grand hyatt macau is part of city of dreams complex in macau. the design is un-imaginative but tried and tested, featuring many of the full proof hyatt features such as hidden electrical outlets, good luggage storage, and pillow-top mattresses. the service is pleasant in attitude but still has a slow check-in/check-out turn around time during rush hours. i would suggest that they allow express check-out slips for guests in a hurry and to cut down the check-out line. the rate i had did not include breakfast, which a la carte is over hkd which is totally overpriced, plus there weren't any seats so i couldn't have paid even if i wanted too. i opted for a la carte dining in the lobby lounge, which was just as expensive and took 30 mins just to get a few eggs.
Hotel Feature Tip: Free shuttle buses to the airport and ferry terminal are available in the City of Dreams
Chaonan Z. Solo travelers China, July 22, 2012
Great world class hotel

Nice rooms, comfy bed
9
Stated for 1 night as all the other hotels were booked. This is the only hotel available on short notice. Nice view from the room. Buffet breakfast has a nice spread.
Teresa L. Families with older children Hong Kong, July 19, 2012
Very nice hotel with quality service..

Impressive views of the area and nice coffee machine in the room.
7.7
Grand Hyatt Macau Hotel is a very nice hotel. This was my second stay in the hotel. The room was big and with very comfortable beds and sofa. The check-in and check-out process were efficient. The location, though a little bit far away for the central city, the area is nice and is definitely a good place to relax.
Ingrid L. Groups Hong Kong, July 17, 2012
spacious room

room is spacious and clean and well equipped. pool is particularly nice
7
the hotel is one without a casino thus it is nice and serene that one does not have to walk through noisy slot machines to get back to the room. but for those who enjoy a game or two, casinos are located in the adjoining hotel city of dreams. the room looks out to a vast piece of "about to be developed" land so there is no view but it is not a complaint per se. the room is spacious and clean and well equipped with coffee machine. overall it is a comfortable hotel that one would not mind staying in to chill.
Vera L. Business travelers Hong Kong, July 15, 2012
Comfy business hotel

spacious
9.7
spacious room and business support hotel. nice and neat deco. traditional grand hyatt.
Fong C. Couples Hong Kong, July 8, 2012
Business hotel at great location

Good location
8.7
It's a nice business hotel but not good for leisure. The morning buffet only offers limited choice, although service is wonderful.
Emily C. Families with older children Australia, July 8, 2012
very friendly staffs and nice big room

great location for shows and the new entertainment complex
9.7
great location and very friendly staffs great stay

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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