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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Cotai, Macau (Show on map)

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Area: Cotai Number of Rooms: 791

Recent customer reviews

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Excellent

8.7

based on
914 reviews

505 reviews in English

Value for Money
8.3
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (914)
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Chow K. Solo travelers Hong Kong, December 14, 2012
Ok not bad

nice view
8
Great bed, staff is ok, but as first check in they say no non smoking room , after request n wait ,at last upgrated with non smoking room
Hotel Feature Tip: Free wifi
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Kabir S. Business travelers India, December 14, 2012
Big rooms, modern and comfortable.

Non-Casino Hotel. Next to a Casino (in-complex). Quiet. Large Rooms.
7.7
Great for an overnight business trip to Macau. Part of the city of dreams complex, so restaurants and casino are easily accessible. On par with the Four Seasons and the Mandarin Oriental. Very large room.
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Matthew H. Couples Australia, December 13, 2012
great room and service

well presented and excellent service
10
Staff were very good on checkin. Very helpful tand friendly. The lobby looks elegant and fantastic. Transport to surrounding hotels and city was too easy. The room was large and well presented. Hotel accommodated my requests. I had a wonderful stay and would return to this hotel on my next visit.
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Ryan N. Groups Hong Kong, December 13, 2012
Great business hotel

Professional staffs
9
Staff was very polite and professional! The suite was very spacious.
Nightlife Tip: There's the greatest night club in Macau with less than 10 mins of walking distance. Great shopping mall with everything you dreamed of!
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Hui Y. Families with young children Malaysia, December 12, 2012
Truly A 5 Star Hotel with great service

The hotel provides free shuttle to tourist spots, airport / ferry terminal
9
I love staying in this hotel. The hotel is comfortable,clean and quiet. I am quite surprise with the room size ( Grand Suite Twin ). This is so far the best hotel I have stayed. Will definitely stay in this hotel if am back to Macau. Thank you very much.
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Janet W. Families with older children Singapore, December 6, 2012
very friendly service and fantastic security

beautiful hotel not the usual noise and crowd in macau
8.3
we stayed in a suite which was booked thru agoda's discounted price. It was worth more than what we paid for. The room was hugh and clean. We want to stay there again when we visit Macau again. Only issue was we need to take a free shuttle to Vanetian and main tourist site for cheaper food.
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Jeremy Y. Couples Singapore, December 6, 2012
Luxurious Hotel with Good Service

Nice suite room and an excellent "water show"
9
Lovely hotel with nice suite features. Its located to hotels like Hard Rock hotel and there are many shuttle services to other hotels. The House of Dancing Water performance was also amazing. Best water performance we have ever seen.
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Alexander H. Business travelers Germany, December 2, 2012
Great hotel but no personal touch

Located within the City of Dreams
7.7
Compared to other Grand Hyatt's there is nothing special to this one. The rooms are spacious and functional. I recommend booking the Club floor as their afternoon snacks/drinks and the breakfast are well worth the extra cash.
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Angelo R. Groups Philippines, November 30, 2012
Very Elegant Hotel

Very nice accomodations for an affordable price
9.7
I would definitely recommend staying in this hotel as they have very comfortable accomodations and they have shuttles to the key areas that you normally would wish to vist. This is the place to be for value for money.
Hotel Feature Tip: Their beds are so comfortable. And their bathrooms are so nice.
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Michel L. Business travelers Singapore, November 30, 2012
Great rooms and nice service

Comfortable spacious rooms
8.3
Comfortable spacious rooms with nice bathrooms and good service. The only draw back is lack of taxis in this area.
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