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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 869 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (869)
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Ahmad A. Solo travelers United Arab Emirates, August 20, 2012
A truly grand hotel

Casino, Modern Rooms
8.3
I've stayed at the Grand Suite for 2 nights. We arrived pretty late to the hotel, and they only had 1 staff member at check-in which caused a little queue, but understandable. The room is huge (When NOT compared to The Venetian or the 4 seasons), and the service was impeccable. We had a small coffee machine, great bathroom amenities, and a very comfortable bed, although I wish I'd taken a room that's not facing east because it can get pretty sunny and warm in the morning, although they had great shutters & curtains. the shopping mall which is connected with 2 other hotels is great althought they didn't have a lot of choices for restaurants. The casino was excellent, they had all the games and the dealers seemed a bit friendlier than the rest of the casinos i've been to in Macau. I have already booked Grand Hyatt again for my next stay.
Hotel Feature Tip: try to book a room that's not facing east.
Grace H. Groups Australia, August 19, 2012
Modern and luxurious

Great stay. Large rooms, modern, clean, great location. Would stay at the grand Hyatt over the tired Venetian hotel any day. Much better class of people.
9.3
Second time I have stayed here and it didn't disappoint.
Dunstan L. Solo travelers Macau, August 16, 2012
beautiful hotel but main entrance is far

big hotel with avant garde design
9.3
big hotel, typical grand hyatt business hotel, room isn't as big as you think but nice decorated.
Ann N. Groups United States of America, August 16, 2012
very nice hotel and hotel rooms

the room was big, the decor was updated, and the amount of things to do
10
The hotel had everything you could possibly need. It also had staff that could help you get to any location. The hotel was updated and clean.
Kapel B. Couples India, August 15, 2012
Gr8 shows & lovely hotel

Newly made hotel, Gr8 pub
7.3
Had a one night stay, was very comfortable. would advise to see water show and Dragon show. Hotel is newly made with fresh look. Do visit the disco pub inside hotel.
Kapel B. Couples India, August 15, 2012
Lovely hotel

Water show, Dragon Show
8.3
Newly made hotel, Modern look and good night club, the only club near by. Had taken one nights stay in hyatt and 2 nights in Galaxy, found both of them good but personally i felt Galaxy was worth its price than Hyatt.
Nightlife Tip: In house club is very good
Ron J. Business travelers Philippines, August 14, 2012
Excellent hotel with spacious rooms

The rooms are really big and is a very nice place to relax
8.7
I truly loved the room which has a living room and very spacious.
Shopping Tip: The hotel has a full range of shops around it.
Chi Y. Families with young children Hong Kong, August 13, 2012
Good Hotel

Big Room, big sea view
9.3
The room is really big and facilities are good. However, no good for the bathroom because peopel in the bedroom can see you bathing through the glass. Though there is a curtain on the glass, pulling up or down is on the bedroom side!!
Chul B. Families with young children South Korea, August 2, 2012
Large rooms

Pool, Beijing Garden,
10
this is probably the best hotel for those traveling with older children. rooms are very large. the hotel is not crowded unlike some of other hotels in macau. hotel staff are friendly. the chinese restaurant at the lobby serves the best beijing duck. the air at city of dreams is definitely cleaner than other casinos so u dont smell like a cigarette butt after gambling. i would highly recommend this hotel to others.
Restaurant Tip: Macau restaurants are getting more and more crowded every year. Reservations are must.
Thomas C. Solo travelers United States of America, July 30, 2012
Like a Grand Hyatt from the 90s

Good location
6.3
the grand hyatt macau is part of city of dreams complex in macau. the design is un-imaginative but tried and tested, featuring many of the full proof hyatt features such as hidden electrical outlets, good luggage storage, and pillow-top mattresses. the service is pleasant in attitude but still has a slow check-in/check-out turn around time during rush hours. i would suggest that they allow express check-out slips for guests in a hurry and to cut down the check-out line. the rate i had did not include breakfast, which a la carte is over hkd which is totally overpriced, plus there weren't any seats so i couldn't have paid even if i wanted too. i opted for a la carte dining in the lobby lounge, which was just as expensive and took 30 mins just to get a few eggs.
Hotel Feature Tip: Free shuttle buses to the airport and ferry terminal are available in the City of Dreams

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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