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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Cotai, Macau

Recent customer reviews

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Excellent

8.7

based on
913 reviews

504 reviews in English

Value for Money
8.3
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (913)
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Emily C. Families with older children Australia, July 8, 2012
very friendly staffs and nice big room

great location for shows and the new entertainment complex
9.7
great location and very friendly staffs great stay
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Carol L. Couples Taiwan, July 3, 2012
great reosrt

spacious and detailed
9.3
we enjoyed a great night stay at the Grand Hyatt in Macau. We love the attention to detail that the hotel has especially in the guest rooms and the attitude of the stuff. We enjoyed the evening cocktail a lot as it serves great drink and snacks. In fact you may not need a dinner after the cocktail. The swimming pool is clean and nice too.
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Mark L. Families with young children United States of America, June 19, 2012
comfortable stay for your holiday

comfortable, convenient and relaxing
8.7
Room is clean, spacious and nice design hotel. Relaxing for my whole family. Will recommend friend to stay.
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Cheung C. Couples United Kingdom, June 17, 2012
Grand hotel and good service

Easy access to casino with good food choice
9
We arrive hotel at night and we had been free upgraded to suite. Nice and grand room design. And everythings are new.Very good view from he room and see other hotel.
Restaurant Tip: Get the suttle bus to Taipa and get some nice port fod.
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Koo J. Families with young children Hong Kong, June 15, 2012
A wonderful hotel for business and family holiday

Big bathroom with nice vew
9.7
Hotels of Hyatt Group are really wonderful not only in the arrangement and security. As we have a new born baby and sent the message to the Agoda and hotel. The hotel arranged the baby bed and relative materials for baby. Also, as they provided the cake and fruit to us for celebrating the wedding anniversary. For a family with little baby is very convenience to stay in.
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Yiu C. Business travelers China, June 9, 2012
Great

good traffic, big room, tidy
9.7
Hotel is splendid and has good decoration. Moreover, the staff is friendly. In addition, the quality of food in its restaurant is very nice. This hotel is highly recommended!
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Lonita S. Couples June 4, 2012
good service

good service
8.7
the room is very big. if compare with crown plaza hotel you will find that they can't qualify 5 stars hotel
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Mei Z. Groups Hong Kong, May 27, 2012
good

spacious room, excellent lounge
9.3
The check-in time was supposed to be 2p.m. but the room wasn't available until 4p.m. but the room and the lounge were good
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Yiu C. Couples United Kingdom, May 6, 2012
Excellent Hotel

Convenient, Easy To Navigate around and freindly staff
9.7
Staff there are very helpful and professional. Service is excellent. The hotel room is spacious, with nice decoration and sanitary products. Even though it's abit over priced, i would still stay in here again next time.
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Yau M. Groups April 15, 2012
great service ,clean

clean, tidy, big room
8.3
one of the best hotel in macau, galaxy is more converience , but if you want to watch the dacning water show, you should stay in grand hyatt, very converience, breakfast is good , lots of choice.
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