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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
829 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (829)
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Kai Q. Couples Malaysia, December 30, 2011
Great location with great service

Location,Shopping,Transportation and the service of the hotel
10
was very pleased with the service from the hotel. the room is spacious and very clean. for shoppers, branded brands are already in the city of dreams and venetian is just across a road. on top of that, free transportation around the tourist spot is another plus point. food wise not so good, besides breakfast in the hotel. the only restaurant that opens at that hour only mc donald unless you decided to travel your way to the downtown
Chin T. Families with older children Malaysia, December 30, 2011
Fantastic hotel with huge room.

The room is huge and modern.
9.7
The hotel is one of the best I have seen. The room is big and well decorated.The restaurants in the hotel are excellent. Staffs are friendly.
Denny D. Couples Indonesia, December 30, 2011
One of the best hyatt hotel ever

very stylish, very modern
9.3
The hotel is very lavish, the lobby is just grand like its name and the rooms is very big. The bed is just heavenly, pillows are amazingly soft yet comfortable. Walking around the hotel you will find a huge complex called "city of dreams" which was packed with all the luxury shops, casino and restaurants. Across the road is the popular destination of tourists in Macau, the Venetian. So its location is simply great if you are planinng to visit there as well. Overall, the hotel is just outstanding. It is highly recommended for a short stay in Macau.
Siu C. Families with young children Hong Kong, December 30, 2011
Lovely Suite

Room is huge and neat
8
The room is much nicer than we thought and the huge living room is perfect for family. The room is equiped with coffee machine and free wifi. With the nice view of City of Dreams, you can spend a nice evening without leaving the room. By the way the free wifi is available in casino as well!
Tan H. Groups Singapore, December 30, 2011
Great location with impressive room

Spacious room with impressive toilet
9.7
Good location, attentive service, spacious room with impressive toilet. The hotel was also not overcrowded with tourists. It had a lovely lounge area. We will definitely choose Grand Hyatt for our next trip to Macau
Sightseeing/Attractions Tip: Utilize the free coach services provided by the different hotels
Joel N. Couples Singapore, December 30, 2011
Awesome rooms!

Really big and nice rooms.
9.3
We got a corner room with a free upgrade, really big room! Value for money!
Theresa L. Couples Singapore, December 28, 2011
Comfy hotel with great service

English speaking staff, very helpful service
9
loved my stay at the hotel. was a little far from the city center but they provided free shuttle service to practically everywhere so it was rather convenient anyway.
Ko C. Families with young children Malaysia, December 28, 2011
Nice hotel

Big and comfortable room with great service
9
very nice hotel room with big and nice bathroom. interior design of the room is great. hotel service is good with complimentary shuttle bus service from ferry terminal to hotel and also from hotel to several sightseeing location such as macau tower. complimentary show ticket for 'dragon treasure' show in the city of dreams for hotel guest. venetian is just across the road. nice heated outdoor swimming pool at level 3. hotel guest can buy ferry ticket to hong kong at the hotel lobby.
Theresa L. Couples Singapore, December 27, 2011
Comfy stay with great service staff!

Bath tub over looking the city, layout of the room; very organised and spacious
9
loved the stay at the hyatt. was treated very well by the service staff, clarified all our questions and met our needs. will definitely return.
Alvina I. Groups Philippines, December 27, 2011
hotel with great staff but disappointing rooms

convenient if watching house of dancing waters
7.3
the room's airconditioning is located a few meters across the bed and therefore, the draft can be uncomfortable. bed also is directly facing the open bathroom and the brown and white tiles can be an eyesore. i have stayed in other grand hyatt properties and i have always been happy but this is one property that did not live up to my expectations. club lounge breakfast food choices are basic breakfast items; water, soda, juices are available throughout the day.
Hotel Feature Tip: hotel is adjacent to house of dancing waters theater.

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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