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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
863 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (863)
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Ma Y. Couples China, September 13, 2011
5-star quality hotel

clean, new and very modern design
9
the location is good. room is spacious and brand new. Will definetely choose to stay again next time when we visit Macau.
Ng S. Couples Singapore, September 13, 2011
memorable hotel experience

Friendly, service orientated and good lay out.
9
had the best stay compared to the multiple visits to experience macau in different hotels. good facilities ,reasonable eating place. staff are warm and friendly. the best experience was room service for breakfast, staff even bring up the toaster! well space area,easily accessable n yet quiet.wonderful ambience,my search stops here. definately my choice again for the next trip.
Alexander F. Solo travelers United Kingdom, September 12, 2011
Beautiful hotel and a great location.

Hotel is central to good night life, shops, eating and Casinos. Excellent location and excellent rooms.
9.7
i only had one night at the grand hyatt this time but this is the second time within a year i have stayed at this location. i find the staff are very friendly and the hotel is close to many casinos, including the venetian which is just across the road. i was awarded a free upgrade which was a nice gesture. the hotel facilities and rooms are first class and great value. although there is more than enough to do within walking distance of the hotel and within the hotel it is very easy to visit other parts of macau by using the free bus service located under the hotel. i am looking forward to my next visit and would certainly recommend this hotel to anyone.
Wang L. Groups China, September 10, 2011
Nice Hotel

Nice service, nice facilities, nice pool, comfortable bed
9.7
the hotel is amazing. all the staff here is so nice, willing to help. the bed is so comfortable and the shower is so good. the hotel has many shuttle bus to different places. it's the amazing experience for me.
Hotel Feature Tip: B1 has shuttle bus to differnet places. The first floor has shuttle bus to Macau Galaxy and Venetian hotel.
Alex B. Solo travelers United Kingdom, September 9, 2011
Unsurpassed elegance and luxury

Rooms are superbly designed and equipped
9.3
excellent attentive staff, superb design and chic rooms make this a luxury hotel for the discerning traveller.
Travel tip: Rather far from the centre of Macau, but plenty to keep one amused in the City of Dreams anyway.
Soh K. Couples Singapore, September 9, 2011
big nice room with good service

Big nice room
9
the room is bigger than normal hotel room, clean and nice. hotel staff are very helpful and serve with a smile.
Lie R. Families with young children Indonesia, September 7, 2011
Great Hotel

Location
10
The overall experience at the Stay Hotel was excellent. Nice lobby, good internet access, room with enough space for a couple, not big and spacious but well fit and clean. The hotel crew is nice and warm and for anything you need you'll get proper advise
Jose E. Couples Philippines, September 7, 2011
Grand Weekend at a Grand Hotel

Service, amenities, location & facilities
10
Upon entering the lobby and the room you can easily smell opulence. It is a hotel fit for people with a taste of class.
Li L. Families with young children September 6, 2011
Beautiful suite

All within a single location
7.7
Very nice and enjoyable stay at Hyatt with all the things well taken care off. Quite environment with nice room view. Only slight unhappiness is I called to arrange to late check-out which is 12:30Hrs, however my parents keep receiving the calls every 5-10mins from 12pm onwards requesting them to checkout while I am on my way back to hotel for my last min purchases.
Choobeng C. Couples Singapore, September 6, 2011
Lovely hotel and service with a smile

Lobby Bar
8
The room we had was great. The space is big enough with Beautiful shower room. Wi-Fi is available in the room which make it easier as there are not many public places where you get Wi-Fi connection. Dining is good. We were disappointed with the breakfast venue. The place and the tables arrangement does not befit the "Grand Hyatt" brand.
Sightseeing/Attractions Tip: Great attract with the 'City of Dreams' show place and eateries.

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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