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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

from 869 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.9
Food/Dining
8.0
All reviews (869)
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Yiu W. Families with older children Hong Kong, August 26, 2011
Great hotel

The room is large and clean.
6.7
Great hotel except the check in time is late at 3:00 while check out at 11:00, too early.
Aurelia M. Couples Indonesia, August 24, 2011
luxury hotel in the middle of casino

location, free shuttle, everything is available
9.3
room is huge with twin double bed who could be occupied with not less than 6 people. everything you need is available inside the hotel's complex, i.e : McDonald's, food court, luxury shops etc. free shuttle bus is available every 15-30 min to Main Island and Ferry terminal.
Sightseeing/Attractions Tip: maximize the using of free shuttle bus. it will take you to Main Island and ferry terminal.
Puvasit P. Groups Thailand, August 22, 2011
lovely hotel

big room and nice hotel
9.7
everything was excellent. The staff was very friendly. There are alot complimentary shuttle buses to every where and not much crowded. The room is very big and bed is comfortable. The bath room is also big, lady enjoyed to stay more time in the bathroom with good view on bathtub. Casino was not too crowded. Enjoy staying here very much.
Andrew H. Couples Hong Kong, August 21, 2011
Decent

Good location
8.7
- Received a free upgrade upon arrival, so that always add to the stay. - Quite enjoy the design of the washroom. - Unfortunately, the hotel seems to be very fully booked, therefore my request for a late check-out was denied. - Free WiFi is always nice
Justin P. Solo travelers United States of America, August 21, 2011
great hotel

big rooms, quick service
7.7
the hotel was great – good location, exciting casino, big rooms and attentive staff. a large group of us booked the suite to use as a base for the evening and it worked perfectly. rooms seemed cleaner and nicer than the venetian across the street. only issue is getting a taxi in the evening, but that is universal.
Hotel Feature Tip: Book a private car
Veh-Chi W. Couples Taiwan, August 20, 2011
Great hotel, friendly servie and great rooms

rooms are great, casino is not as huge as venetians and staff are friendly
9.7
We got upgraded to a cornor suite which was a huge plus. Like the location and casino is good as it's not as big and noisy as other massive hotels. The only down side is taxis are not easy to get especially at "peak-time" (e.g lunch time). Other than that, it is one of the best hotels in Macau!
Nightlife Tip: Cubic club connecting to Hyatt is great fun!
Ilene T. Couples Singapore, August 19, 2011
excellent facilities

the room design very nice
8
the room size is not too big and not too small, just nice, the design very unique, we were given corner with sea view room, wonderful.
Miray S. Couples Hong Kong, August 17, 2011
Beautiful, clean hotel with great service!

Center of city of dreams, right next to the Venetian and free shuttle service to other casinos.
9.3
Beautiful view of the Macau airport, great service, big rooms, got upgraded!
Conny C. Couples United States of America, August 17, 2011
Nice and clean!

Convenient and professional staffs
7.3
hotel was kept in good clean condition. staffs were friendly and professional. i don't mind staying at this hyatt on my next trip to macau.
Ada H. Groups Hong Kong, August 17, 2011
certainly a 5 stars hotel

big shopping malls and a lot of restaurants
8.3
our stay was comfortable, the room is fully equipped with all amenities needed. the free chinese tea and the nestle coffee machine was very considerate. they supply the room with ice while they turned down the bed. the hotel has a huge shopping mall and many restaurants and it provide free shuttle services to lots of local attractions..

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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