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Grand Hyatt Macau Hotel

City of Dreams Estrada do Istmo, Taipa / Cotai, Macau (Show on map)

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Area: Taipa / Cotai Number of Rooms: 791
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
805 reviews

Value for Money
8.2
Location
8.5
Staff Performance
9.2
Hotel Condition/Cleanliness
9.4
Room Comfort/Standard
8.8
Food/Dining
8.0
All reviews (805)
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Joyce M. Couples New Zealand, April 26, 2013
5 stars facilities 3 star services, a bit of pity

Morden design; Beautiful Spa experience; Inside entertainment complex;
7.7
Hotel staff lack of greeting..... from first walking till the check out. Hotel has 5 stars facilities but lack of service from true heart... a bit of unfortunate and unexpected from the name of Grand Hyatt.
Anchittha K. Business travelers Thailand, April 26, 2013
Great

Service minded of staff
8.3
great with the service ,easily to connect the shopping mall and others
Gu J. Solo travelers Australia, April 25, 2013
Comfortable bed & living area

Good size of bed room, living room, good brand coffee making machine
6
Chi K. Couples Hong Kong, April 24, 2013
Perfect

Good Design, Good Transportation, Clean
8
World Class Resort with nice room, swimming pool is big enough and clean. Food quality is high and casinos is so fancy. Excellent transportation that you can travel by shuttle buses to Taipa town and ferry terminals for free.
Hou I. Business travelers Macau, April 23, 2013
Good hotel with nice staff

nice room. free internet and convenient transportation
7.7
THE HOTEL IS NICE AND THE ROOM IS BIG COMPARE WITH OTHER HOTEL'S STANDARD ROOM. THE STAFFS ARE NICE BUT THE CHECK IN PROCESS IS A BIT LONG. GREAT FOOD VARIETIES ARE PROVIDED THROUGHOUT THE COMPLEX. SWIMMING POOL THERE IS NICE AND THE BREAKFAST IS GOOD. THE COMPLEX PROVIDE MULTI POINT TO DOWNTOWN AND OTHER MAIN HOTEL.
Thomas C. Solo travelers United States of America, April 22, 2013
Nice Hardware, OK service

Large Room, Good Location
7
I have stayed at the Grand Hyatt several times, although they have nice hardware, well appointed rooms, the service here while attentive is notoriously slow, especially during check-in and check-out, the staff are eager but still inexperienced (even after a few years in operation) and slow. There are usually only 2 people at the check-in counter, which is way too few in the event that a few guests are checking-in, checking-out, or making inquiries. The lobby while nicely appointed is vacuous and empty, and feels more like a office building or mall and has none of the ambiance you may expect from a luxury hotel of the Grand Hyatt caliber and price.
Hou I. Business travelers Macau, April 19, 2013
Nice hotel with good transportation netowrk

good services, good transportation network and nice amenities
7.3
the hotel is nice and the staff is nice too, but the check in time is a bit long. The room is big even for the standard room and different variety of food and luxury shops are provided within the properties.
Hou I. Business travelers Macau, April 19, 2013
Nice hotel with good transportation network.

good services, good transportation network and nice amenities
7.3
the hotel is nice and the staff is nice too, but the check in time is a bit long. The room is big even for the standard room and different variety of food and luxury shops are provided within the properties.
Hou I. Business travelers Macau, April 19, 2013
Nice hotel with good transportation network.

good services, good transportation network and nice amenities
7.3
the hotel is nice and the staff is nice too, but the check in time is a bit long. The room is big even for the standard room and different variety of food and luxury shops are provided within the properties.
James M. Business travelers Australia, April 18, 2013
One of the top Hotels in Macau

Rooms spacious, well appointed & close to all attractions
9.3

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Customer Reviews - Grand Hyatt Macau Hotel, Macau

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