Excellent 8.7
Based on 373 reviews

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About Grand Hyatt Melbourne


Positioned in the heart of Melbourne's fast growing central business district, this property is located right on the prestigious Collins Street, allowing easy access to high fashion stores and fine dining. One of the finest 5-star properties in Melbourne, Grand Hyatt Melbourne had a recent renovation, offering a newly completed lobby, restaurant, and bar. Melbourne's largest luxury hotel boasts 547 guestrooms that are furnished with Hyatt, custom-made beds and Egyptian cotton linen, as well as spectacular views of Melbourne. This lovely hotel with amazing rooms also offer a complete set of amenities, including flat screen televisions, Wi-Fi, the Grand Club Accommodation giving access to Grand Club Lounge, and much more. Indeed, an excellent place of stay, you won't be disappointed with a stay at Grand Hyatt Melbourne.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • valet parking
  • car park
  • airport transfer

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage
  • steamroom

Swimming & soaking

  • hot tub
  • indoor pool

Land sports

  • golf course (on site)
  • tennis courts

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • laundry service
  • dry cleaning

Guest services

  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • library
  • shops
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • currency exchange

Languages Spoken

  • English
  • French
  • Italian
  • Korean
  • Vietnamese
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Please note the the valet parking service is available at 40 AUD per car per day.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 11:00 AM
Distance from City Center: 1 km
Distance to Airport: 30 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 33
Number of Restaurants: 2
Number of Rooms : 546
Parking Fee (per day): 45 AUD
Room Voltage: 240
Time to Airport (Minutes): 45
Year Hotel Built: 1986
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.1
  • Facilities 8.9
  • Location 9.4
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 8.0
  • Food/Dining 8.0

Thanyaluk D.
July 24, 2016
Very good

Anthony D.
July 08, 2016
Great hotel
A great hotel

Rachel D.
July 03, 2016
Treated like royalty
We stayed at the Grand Hyatt to celebrate my daughters 8th birthday. The staff were attentive and generous and went over and above to make our time with them incredible. I wouldn't hesitate to recommend them!

Bonnie H.
June 29, 2016

Siree S.
June 29, 2016
Great Room with good heater, perfect location and decent food. However, I would like to see more greens (fresh vegetables) in breakfast buffet.

Edward B.
June 20, 2016
Top spot for Chinatown
The location was excellent.

Chi L.
Hong Kong
June 18, 2016
Good location
Many famous restautants and buildings around here...so convenient!

Madan G.
June 14, 2016
Goog Location but ordinary Service
I booked through Agoda and the rate was shown as Singapore Dollars. While checking out, the hotel staff insisted the rate was in Australian dollars and when I paid with my Singapore Credit Card, the exchange rate that was applied was way over the market rate. Very disappointing and very ordinary.

Roger T.
June 11, 2016
Great hotel
One of the best hotels in Melbourne. Great location. Easy to get around with all types of transport available. Staff are well trained and professional....and friendly ... Not cheap but overall a very good hotel.

Chai T.
June 05, 2016
Convenient. Can take the tram in front of hotel