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Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 546

Recent customer reviews

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Fantastic

8.6

based on
216 reviews

Value for Money
7.9
Location
9.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
7.9
All reviews (216)
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Sijie D. Solo travelers China, January 13, 2015
The really good experience here

The service, the passion, and their patience
10
It's a great hotel at the center location of CDB. If I went Melbourne again, i would still choose this hotel.
Mafalda T. Solo travelers Portugal, January 12, 2015
Amazing hotel, perfect location

Comfort, location, friendly and helpful staff
10
Samantha B. Couples United Kingdom, January 11, 2015
Amazing hotel!

Bed, room service, general service
10
Perfect!!
Simon H. Couples Australia, January 10, 2015
A bit tired

Coffee, location, Foyer
7.3
First of all, we didn't actually eat in the hotel (not even breakfast) so I would not like to comment on that. (I had to put a score in so marked a 3). The only thing that was a problem was that the room was a bit dated and dark. The ironing board literally fell to the floor, broken, as my husband was ironing. The hotel staff were very good and replaced it with another. One of the curtains was hanging down a bit. The bed was VERY comfortable so top marks for that.
Heath M. Couples Australia, January 8, 2015
great value for money

location, value and quality
10
fantastic stay with quality accommodation.
Calvin L. Couples Singapore, January 7, 2015
A well located luxury elegant hotel

Location, spacious room, value for money
9
Ruan W. Business travelers Australia, January 5, 2015
good location

location, atmosphere,
7
it was ok, convenience right in the city centre
Darragh H. Couples Australia, January 4, 2015
Night away in the city

View, staff, location
9
Stayed there a few times and yet again it was a great stay to celebrate our wedding anniversary. Staff were very helpful and gave us a complementary late check out.
Edmund L. Families with young children Canada, December 31, 2014
Fantastic stay at GH

The rooms were very spacious consider its in CBD. The location is perfect - everything from shopping, dining, groceries, park is within 10 min walking distance. The staff at the restaurant is helpful
10
James H. Couples Australia, December 31, 2014
Great Location Great View but bed head very dirty

bathroom View and position
8
Was a overnight stay for us why in Melbourne was nice view easy walking to everywhere and close to China Town. The room was as expected but the bed head had Marks that was not very clean and made us not enjoy the room as much

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