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Grand Hyatt Melbourne

123 Collins Street, Melbourne CBD, Melbourne, Australia (Show on map)

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Area: Melbourne CBD Number of Rooms: 546

Recent customer reviews

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Fantastic

8.4

based on
158 reviews

Value for Money
7.6
Location
9.1
Staff Performance
8.6
Hotel Condition/Cleanliness
8.8
Room Comfort/Standard
8.5
Food/Dining
7.7
All reviews (158)
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Orfelia Y. Families with older children Australia, July 13, 2014
HAD A LOVELY TIME

LOCATION, COMFORT, AMENITIES
8.3
WAS A NICE EXPERIENCT
Andrew W. Couples Australia, July 5, 2014
Us time for my wife and me

Location Clean Great advise on dinner alternatives Late checkout was offered without us even asking and that just ended the weekend perfectly
8.3
Fantastic will do it again
Dean G. Couples New Zealand, June 15, 2014
great location very clean brat staff

location room size staff
9.3
Yuan Z. Couples China, June 2, 2014
good food

food bed drinks
10
nice
Steven B. Groups Australia, June 1, 2014
Concierge left us stranded at the airport.

Comfortable bed. Good view. Clean room.
5.7
Concierge didn't book out car leaving us stranded at the airport. Concierge failed to organise taxis etc for the length of our stay. Hotel clean, great location, comfortable bed, just don't ask then to organise anything on your behalf.
Zakariah B. Groups Singapore, May 29, 2014
Satisfying & can't wait to be back again

Nice location, clean& comfortable
8.3
Enjoyable , walking distance to shopping food & entertainment. Good service and polite staff
Mikayla B. Groups Australia, May 25, 2014
A luxurious evening with beautiful sky views.

, The staff were all friendly and of high quality. , The room was peaceful and beautiful , The hotel over all was not just a stay but an expirience
9
My stay was a wonderful night of sky scraping views and starry sky's on a big comfortable bed next to my lover. A memory I will always carry.
Greg S. Business travelers Australia, May 23, 2014
Quality as expected

Location, rooms, facilities
8
I have stayed here before and the rooms and service were of a high quality as you would expect. Location is superb and facilities are comprehensive. This is a personal comment, but all these top hotels are fairly "vanilla" to me. They lack individuality and character. Having said that the rooms here are large and comfy, service is good and everything works well Annoying was the high charge for internet, which is enough to encourage me to look elsewhere next time
Tri R. Business travelers Indonesia, May 3, 2014
Great stay

Convenience, luxury and nice ambience
8
Another excellent service and great experience to stay over in Melbourne. Definitely will come back.
Tee C. Solo travelers Malaysia, April 21, 2014
good location.

location, clean,
8
good.

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