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About Grand Hyatt Shanghai


This highly reputable hotel, also known as one of the highest hotels in the world, is located in Pudong New Area of Shanghai and offers plenty of dining, sightseeing, and entertainment options. The Pudong International Airport is 40 kilometers away while the Hongqiao Airport is 25 kilometers. There is much to be explored in this vibrant city, with local attractions like The Bund, Yu Yuan Garden, The People's Square, Xintiandi, and Yao Han Department Store. All these attractions are easily accessible along with a number of beautiful historical sites. The hotel boasts spacious and elegant rooms and suites, all offering magnificent views of the charming city. Grand Hyatt Shanghai also caters to corporate travelers with 19 multifunctional rooms of a variety of sizes and styles, making it a popular venue for international meetings and conferences. The Grand Ballroom is just as convenient, with a large space to hold private parties and events. The hotel is renowned for its contemporary-styled restaurants and bars, all offering a cozy and relaxing atmosphere. Grand Hyatt Shanghai is high standard accommodation choice catering to all types of guests.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • sauna
  • spa
  • massage(s)
  • steamroom

Swimming & soaking

  • hot tub
  • indoor pool

For kids

  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • postal service
  • ticket service
  • express check-in/check-out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • gift/souvenir shop
  • wheelchair accessible
  • facilities for disabled guests
  • family room
  • garden
  • elevator
  • executive floor
  • shop(s)
  • smoking area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • business center
  • ATM/cash machine on site
  • currency exchange

Languages Spoken

  • English
  • Chinese (Cantonese)
  • Chinese (Mandarin)
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0. Km
Number of Bars: 2
Number of Floors: 36
Number of Restaurants: 11
Number of Rooms : 548
Time to Airport (Minutes): 30
Year Hotel Built: 1999
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.6
  • Location 8.8
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for Money 8.0
  • Food/Dining 8.0

Isaure L.
May 09, 2016
Disppointing for such a "Grand" Hotel
Good quality hotel but disappointing staff. For a 5-star hotel, we were surprised that nobody carried our luggage, showed us our room, nobody explained the breakfast hours and system, etc. We had to find out everything by ourselves.

Francisco S.
May 02, 2016
Two thumbs up!

Tom T.
April 30, 2016
Hotel with a view
The hotel's lobby is at the 54th floor of the Jin Mao tower and the rooms go up from there. Spectacular views guaranteed but the architecture with metal structures sometimes prevent wide views. The checkin took quite long and there were also queues at breakfast. Other than that, good business hotel in Pudong.

Pierre C.
April 29, 2016
Nice but could be even better
Based on the level of excellence of the hotel I would have expected a better service at breakfast and checkout. For instance we wait for ever to get some butter, checkout took us 30 minutes.

Karim A.
April 05, 2016
Couple have been better for westerners
A lot of the staff did not speak English. Their was a 10 min line to get breakfast .

Gundula M.
April 04, 2016
Great location, great service
Always wonderful to stay at the Grand Hyatt, very clean, super location, knowledgable staff. Thank you.

Kirk A.
January 26, 2016
Great Room
Comfortable stay.

kean C.
January 11, 2016
very good location!
staff friendliness,location and good food

Kim M.
South Korea
December 21, 2015
Nice view and service
View, location, service

tatios K.
November 24, 2015
Enjoyed staying in Grand Hyatt
Food, view, location