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About Grand Hyatt Shanghai


This highly reputable hotel, also known as one of the highest hotels in the world, is located in Pudong New Area of Shanghai and offers plenty of dining, sightseeing, and entertainment options. The Pudong International Airport is 40 kilometers away while the Hongqiao Airport is 25 kilometers. There is much to be explored in this vibrant city, with local attractions like The Bund, Yu Yuan Garden, The People's Square, Xintiandi, and Yao Han Department Store. All these attractions are easily accessible along with a number of beautiful historical sites. The hotel boasts spacious and elegant rooms and suites, all offering magnificent views of the charming city. Grand Hyatt Shanghai also caters to corporate travelers with 19 multifunctional rooms of a variety of sizes and styles, making it a popular venue for international meetings and conferences. The Grand Ballroom is just as convenient, with a large space to hold private parties and events. The hotel is renowned for its contemporary-styled restaurants and bars, all offering a cozy and relaxing atmosphere. Grand Hyatt Shanghai is high standard accommodation choice catering to all types of guests.
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Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • fax machine
  • gift/souvenir shop
  • laundry service
  • lockers
  • luggage storage
  • meeting facilities
  • newspapers
  • photocopying
  • postal service
  • printer
  • restaurant
  • room service
  • safety deposit boxes
  • shops
  • shuttle service
  • smoking area
  • taxi service
  • ticket service
  • tours
  • wheelchair accessible

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • indoor pool
  • massage
  • pool (kids)
  • sauna
  • spa
  • steamroom


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Languages Spoken

  • Chinese (Cantonese)
  • Chinese (Mandarin)
  • English
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Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 0. Km
Number of Bars: 2
Number of Floors: 36
Number of Restaurants: 11
Number of Rooms : 548
Time to Airport (Minutes): 30
Year Hotel Built: 1999
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Recent customer comments

Filter by traveler type
All reviews (327)

Business travelers (146)

Couples (88)

Solo travelers (47)

Families with young children (24)

Families with older children (14)

Groups (8)

Hotel Condition/Cleanliness
Room Comfort/Standard
Staff Performance
Value for Money

8 Tom T.
April 30, 2016
Hotel with a view
The hotel's lobby is at the 54th floor of the Jin Mao tower and the rooms go up from there. Spectacular views guaranteed but the architecture with metal structures sometimes prevent wide views. The checkin took quite long and there were also queues at breakfast. Other than that, good business hotel in Pudong.

8 Pierre C.
April 29, 2016
Nice but could be even better
Based on the level of excellence of the hotel I would have expected a better service at breakfast and checkout. For instance we wait for ever to get some butter, checkout took us 30 minutes.

8.4 Francisco S.
May 02, 2016
Two thumbs up!

9.2 Karim A.
April 05, 2016
Couple have been better for westerners
A lot of the staff did not speak English. Their was a 10 min line to get breakfast .

9.6 Gundula M.
April 04, 2016
Great location, great service
Always wonderful to stay at the Grand Hyatt, very clean, super location, knowledgable staff. Thank you.

8.8 Kirk A.
January 26, 2016
Great Room
Comfortable stay.

10 kean C.
January 11, 2016
very good location!
staff friendliness,location and good food

10 Kim M.
South Korea
December 21, 2015
Nice view and service
View, location, service

10 tatios K.
November 24, 2015
Enjoyed staying in Grand Hyatt
Food, view, location

9.3 tatios K.
November 23, 2015
Excellent Hotel
View, the layout of the room, fast elevators