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Grand Hyatt Shanghai

Jin Mao Tower 88 Century Boulevard Pudong, Pudong - Lujiazui & Expo, Shanghai, China (Show on map)

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Area: Pudong - Lujiazui & Expo Number of Rooms: 548
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Recent customer reviews

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Fantastic

8.5

based on
205 reviews

Value for Money
7.8
Location
8.7
Staff Performance
8.6
Hotel Condition/Cleanliness
8.7
Room Comfort/Standard
8.8
Food/Dining
8.1
All reviews (205)
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Seng T. Business travelers Malaysia, July 6, 2014
good

view
7.3
good
Victor L. Groups Indonesia, June 23, 2014
Superb. Very pleasant, Incredible breakfast

Location. View of city. Customer service
9.7
Very pleasant. Good memory. Would love to go back again
Seeniappa J. Groups India, June 19, 2014
Location,rooms,service good.Improve food items

Very good services Excellent location Good room atmosphere
3
Enjoyed excepting food.Better include some Indian food
Chow M. Business travelers Hong Kong, June 5, 2014
good

food
7.7
Krisada C. Business travelers Thailand, June 5, 2014
Good staffs, quick check in and out, excservices

Good view of the Bund, Pearl Tower and river view
10
Great hotel for business and family, unbeatable.
Pimtawan P. Business travelers Thailand, May 21, 2014
convenience for business trip

-
7.7
Aleksandra M. Couples Russia, May 4, 2014
not a 5* hotel service

location, swimming pool, great view from the rooms
8.3
It was a second stay and again extremely slow check in and check out. Staff need more improvement, again the same mistake with breakfast calculation, again room cards need to be re-recoded with no reason. Room is very comfortable, view is great and very nice gym and swimming pool. Breakfast is just normal, nothing special.
Keith K. Solo travelers Canada, May 1, 2014
Very comfortable and relaxing

location, the view, and the staff
9
Very nice stay and I rebooked for 3 nights next trip
Cecille E. Business travelers United Kingdom, March 27, 2014
Very nice hotel!

I was impressed with the way the hotel was presented, and staff performance was great
9.3
Eliana P. Business travelers Brazil, March 18, 2014
Always a pleasure at the Grand Hyatt

Location, staff and quality of rooms
9.3
Due to it's location in the business district and the hit and miss nature of many hotels in Shanghai, I always find the Grand Hyatt to be of a consistently high quality.

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