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More about this hotel:
    Nearest transport:
  • Orchard MRT Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • nightlife
  • restaurants
    Distance to airport:
  • Seletar Airport (12.8 Km)
  • Changi International Airport (18.0 Km)
    Customer comments:
  • "Beautiful large rooms", "Excellent business facilities", "Excellent restaurants"
    Top nearby attractions:
  • Far East Plaza (0.0 Km)
  • DFS Galleria (0.1 Km / 2 min walk)
  • Lucky Plaza (0.2 Km / 3 min walk)
  • Ion Orchard (0.3 Km / 4 min walk)

Note: Distances are measured as a straight line.

Grand Hyatt Singapore

10 Scotts Road, Orchard, Singapore, Singapore 228211

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Features of Grand Hyatt Singapore


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • airport transfer
  • babysitting
  • bar
  • business center
  • concierge
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • executive floor
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • tours

Sports and Recreation

  • fitness center
  • garden
  • hot tub
  • massage
  • outdoor pool
  • sauna
  • spa
  • steamroom
  • tennis courts

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • Filipino
  • Malay

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Hotel description
Located at the intersection of Orchard Road and Scotts Road, just 30 minutes away from Changi...see more Located at the intersection of Orchard Road and Scotts Road, just 30 minutes away from Changi Airport, Grand Hyatt Singapore offers the double advantage of a well-connected location and 677 rooms and suites. Less than half a kilometer from the nearest MRT station, the hotel is surrounded by numerous entertainment and shopping options along Orchard Road such as Suntec City and Sentosa Island. On-site dining is provided by restaurants Mezza9, Pete's Place, Oasis, 10 SCOTTS, and StraitsKitchen while the Martini and Brix Bars spin up delicious cocktails. Alternatively, a 24-hour room service menu is available, ideal for late arrivals. At the end of a long day, step into the award-winning Damai Spa for a relaxing treatment before you go for a night out. Grand Hyatt Singapore offers the best in location and amenities for both families and corporate travelers to Singapore.
Hotel policies
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Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (390)

Business travelers (155)

Couples (97)

Solo travelers (44)

Families with young children (53)

Families with older children (26)

Groups (15)

Excellent
8.6
Value for Money
7.7
Location
9.3
Staff Performance
8.7
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
All reviews (390)
Sort by:
Carlo F. Couples
Italy, January 29, 2016
Grossly overated. In urgent need of renovation

Location, service
6
The hotel is a typical american commercial business hotel. Large, old style,low ceilings, long corridors....the king premium room in the 'new wing ' ( the latest to be renovated,few years back ) we stayed are very impersonal not stylish and at the level of a 3 star. Carpets stained, walls and upholstery stained, light appliances wobbly, bulbs not functioning, bed reading light insufficient, a lighting system neither here not there, an old TV, in our case malfunctioning . All in all quite old and grossly overrated. Not a positive experience. I am a former resident in Singapore and I travel there every month : I shall not choose the Grand Hyatt anymore
RONALD J. Couples
United States of America, January 24, 2016
Singa trip

great staff. well organized and efficient service
10
Great. Good central location. Excellent help and well trained and efficient. Stayed in club room and was like studio apartment. Got good Agoda rate and was expensive but worth every dollar....highly recommend.
Zulaikha Z. Couples
Singapore, January 07, 2016
Customer Service

Good Food, Perfect location and spacious room!
6.3
I had a one night staycation at Grand Hyatt Singapore on the 2nd January 2016. As per to my knowledge, i arrived right on time to check in which is at 2pm. I requested for a smoking room. they advise me that the room wasnt ready and i had to wait for an hour. I proceed with the rest of the checkin procedure before heading out for lunch. An hour later i came back only to find out the room wasnt ready. The lady who was serving me said, it would only be ready in another 20 minutes. Frustrated, i waited at the lobby. I came back 20 minutes later only to find out that the room still wasnt ready. Another lady told me that it would only be ready in the next 45 mins. At this point, it was 2 hours over my check in time and i dont think it was fair for them to keep giving me empty promises, what kind of a 5 star hotel gives out empty promises? As me and my partner is already tired, we decided to just take the non smoking room and promised us complimentry breakfast for two. The next day, i went down with my partner to redeemed our complimentry breakfast. Halfway through breakfast, the bill was send to us. Apparently the system was not being updated that i was given complimentry breakfast.At this point, i questioned myself, where is the sincerity from hyatt? If this is a five star hotel, are they lacking in their system? During checkout, a vietnamese girl was serving me, she cant even speak proper english and i barely understand what she was saying. She accidentally mixed up my checkout paperwork with the guy standing next to me. I was not happy with my stay at Hyatt. Very Disappointed. Hope to hear from you guys soon. Thanks!
Terence P. Couples
Singapore, December 31, 2015
One of the best staycations

Location, size of the room, service
8.3
Was my girlfriend's birthday and the receptionist named Angie welcomed us with a corner room away from the noise. The size of the room and just the tub is already worth the money. Thumbs up!
Roddy T. Families with young children
Indonesia, December 24, 2015
If ur looking for clean modern hotel near Orchard

Large Tub, High quality amenities, Cozy bed
8.7
This was my first stay with my two boys. The staffs were friendly, room were clean, clean sheet, high quality amenities (like the soap fragrance), minibar (twinnings for free), adequate water pressure, separated shower room just a bit small. Side of hotels are night club, sometimes u can see night women (I don't want to judge) wearing sexy outfit aren't a decent look for children
Kasima H. Business travelers
Indonesia, December 14, 2015
room key expiry period I stay

good reception staff
7
Good
kin L. Business travelers
United States of America, December 20, 2015
review

comfort room
6
KATO F. Solo travelers
Japan, December 07, 2015
The bathtub was not cleaned.

Location
8.7
Romi A. Business travelers
Indonesia, December 07, 2015
Great hotel

Clean, location and friendly staff
7.7
Great hotel with great location... Clean rooms and friendly staffs.. Definitely a good hotel to stay in singapore.
Chow F. Families with young children
Malaysia, December 01, 2015
Perfect Stay

Cleanliness, Comfort Room, Beautiful Landscapes
10
It was a perfect stay

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