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Grand Hyatt Singapore

10 Scotts Road, Orchard, Singapore 228211 (Show on map)

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Area: Orchard Number of Rooms: 677
Free Wi-Fi

Recent customer reviews

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Fantastic

8.7

based on
338 reviews

Value for Money
7.7
Location
9.3
Staff Performance
8.8
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.8
Food/Dining
8.4
All reviews (338)
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Daniel B. Couples Switzerland, January 25, 2015
perfect stay

food, pool, perfect service
9.7
Great and very friendly and helpful staff
Justin N. Solo travelers United Kingdom, January 25, 2015
Everything was broken. Awful experience.

Nothing
4.3
Where do I begin? Everything was broken in my room. The bedside phone, bedside electrical outlet, the wifi, and most shockingly - the rain shower knob. The staff promised to fix the shower but didn't end up doing a thing. Terrible service. To my horror I found that nothing was comp'd when I checked out. And I didn't receive an apology from the Manager on duty. I do not recommend staying at this hotel and I personally will not be returning in the future.
You J. Couples Malaysia, January 18, 2015
Nice hotel

Supportive staffs, nice room, good location
10
Alicia L. Solo travelers Brunei Darussalam, January 11, 2015
The Name says it ALL!!!

Great l, Excellent, Awesome!
10
I stayed here for 3 very pleasant nights. It's located in the heart of Singapore - the Orchard road! This hotel is in great location. Very convenient, everything is nearby & easily accessible via various forms of transport. Checking in and checking out is fast. Staffs are friendly, they are quick response in what the guess needs, they are really helpful. Big and very very clean room and the bed? Very comfy bed! Shower quality is excellent as well. Overall, it was superb. I will be back again ;)
Valerie C. Couples Singapore, January 4, 2015
Great Hotel with good restaurants and internet

Good internet connection, clean and had good quality food in their restaurants
9.3
Had a weekend stay and was pleasantly surprised by the cleanliness of the hotel and the room. Internet coverage and access was good and food in their mezza9 restaurant was of superb quality and taste! Hotel is located just outside of the main Orchard Road area making it less crowded and noisy. It took less than 5 mins to walk to the beginning of the Orchard Road belt where all the shopping centres and boutiques are located. Staff were friendly and warm upon check in and check out. They genuinely made me feel welcome. Truly a 5 star hotel as they claim it to be!
Nik M. Families with young children Malaysia, January 4, 2015
Great Hotel, best food, and excellent location

location, food, comfort
9.3
The stay qas excellent. We booked 3 club rooms and got a pleasant surprise when they upgraded one of the room to a suite. It was most enjoyable stay.
Patricia N. Families with young children Malaysia, December 26, 2014
checking in is very slow

location, room size and restaurant
8.7
Overall was good except the front desk staff took a while to checked us in. She claimed they did not receive Agoda booking confirmation.
Robert H. Business travelers Indonesia, December 15, 2014
Great Location

Warm welcome, great location, great hotel
9.7
Perfect
Frianka M. Couples Indonesia, December 14, 2014
Very Good Location and Service

Strategic Location, Very Clean and Comfortable
8.7
The front desk person welcome us with fluent English and a big smile. Very helpful and polite staff, help us contact taxi during check out and allowed us to deposit our baggage before check in time. The room looks exactly the same as in the website. They have very delicious breakfast and HALAL. The location is the best near everywhere especially lucky plaza. Would be stay here again if I visit Singapore next time.
Alan C. Business travelers United Kingdom, December 12, 2014
Great hotel, would recommend this hotel to anyone

Great location, great atmosphere, friendly staff.
10
Excellent

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