Good 6.7
Based on 548 reviews

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About Grand Inn Hotel

Description

Designed for both business and leisure travel, Grand Inn Hotel is ideally situated in Georgetown; one of the city's most popular locales. From here, guests can enjoy easy access to all that the lively city has to offer. Also within easy reach are Floating Mosque, Loh Guan Lye Hospital, Loh Guan Lye Specialist Centre.

The facilities and services provided by Grand Inn Hotel ensure a pleasant stay for guests. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, luggage storage, Wi-Fi in public areas, car park to ensure our guests the greatest comfort.

Guests can choose from 48 rooms, all of which exude an atmosphere of total peace and harmony. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Enjoy unparalleled services and a truly prestigious address at the Grand Inn Hotel.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • car park
  • shuttle service

Pets

  • pets allowed

Cleaning services

  • laundry service

Guest services

  • luggage storage
  • tours

On-site facilities

  • family room
  • elevator
  • shops
  • smoking area

Health and security

  • 24-hour front desk

Languages Spoken

  • English
  • Chinese (Mandarin)
  • Malay
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Policies

Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-11 year(s) Must use an extra bed
  • Guests over 11 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Number of Rooms : 48
Year Hotel Built: 2012
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Recent customer comments

Filter by traveler type
  • Hotel Condition/Cleanliness 6.8
  • Facilities 6.3
  • Location 7.3
  • Room Comfort/Standard 6.6
  • Service 7.0
  • Value for Money 7.2
  • Food/Dining 5.0

Penny N.
Malaysia
July 12, 2016
Worst hotel ever....
Their services is bad, I request for hair dryer, they did provided to me but condition to use it just for one hour ... This does not make sense, is that mean I need to request for the hair dryer every time I wan go for shower ? Totally disappointed for their services and environment.

Cahyadi G.
Indonesia
May 20, 2016
Nice Hotel
Nice hotel near loh guan lye hospital

Ricky H.
Indonesia
May 12, 2016
a
a

KIAT L.
Malaysia
May 05, 2016
Strategic location, bad cleanliness.
The floor vinyl need to change!

Sundianto N.
Indonesia
April 29, 2016
Friendly and Honesty staff
It's pleasant to stay at this hotel, when we checked out we forget our mobile phone, when we asked receptionist and they called housekeeping staff, they kept and returned to us. Thanks

John T.
Indonesia
April 29, 2016
Will consider again.
No non-smoker rooms, window can't be opened for cross ventilation. Opposite Loh Guan Lye specialist hospital, a bit far from downtown, must take a taxi.

Joo O.
Malaysia
April 12, 2016
TV remote control not working
nil

LOE N.
Malaysia
April 11, 2016
Air-con is Room Temperature ... not cold at all
Poor facility. tv is small. Room is small. Air-conditioning is not cold at all. first time seeing a wall fan in the room when the air-con is already on. Imagine how poor the air-con is. Nothing is good about this hotel except shower water is very strong.

ahmad B.
Indonesia
April 07, 2016
near hospital Loh Guan Lye
nice stay

Kamariah T.
Indonesia
April 05, 2016
Great Budget Hotel
It's a comfortable budget hotel in a convenient location. Walking distance to food centers area. Loh Guan Lye is just a cross the hotel. Water dispenser (hot and cold). Wifi available but the connection not so stable. Staff was kind and helpful from front office to cleaning service. The one that annoying was the sound from door closing another rooms. A little shocking especially in the midnight. Overall, it's good value for money.


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