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Recent customer comments

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Very good



based on 1525 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 8.0
  • Location 9.1
  • Room Comfort/Standard 7.4
  • Service 7.8
  • Value for Money 7.3
  • Food/Dining 7.3
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Kian T. from Malaysia
Families with young children
Stayed 3 nights in July 2016
strategic location
Very strategic location for shopping, surfing and restaurant. The beach front swimming pool is in bad condition, it's time to upgrade
Reviewed July 11, 2016

cherry D. from Indonesia
Families with young children
Stayed 2 nights in July 2016
great stay
will always come back to this hotel , nice spot and easy access to the main beach
Reviewed July 10, 2016

John K. from Australia
Families with older children
Stayed 4 nights in July 2016
Great location
The hotel location and facilities were great. The only issue I had was when you get your room cleaned daily they didn't clean or empty the coffee cups and the didn't top up the toilet paper. Other than that I would definitely stay here again. 👌🏻👍🏻
Reviewed July 09, 2016

Antonius K. from Indonesia
Families with older children
Stayed 4 nights in June 2016
Hotel with Superb Location
I stay for 4 nights in this hotel. This hotel has really great location. Located in Kuta Beach (near Hardrock). You just need to walk a few step from the hotel and walaaa, you'll arive at the beach. Near restaurants, such as KFC, McDonald, Wendys, Starbucks, Flapjack, seafoods, etc, so that it's easy to get food. It's not too far from the mall too (Beachwalk and Kartika Plaza). The staffs are friendly too. And I love the atmosphere here. There're many facilities too here. And guess what, there're 3 pools here and 1 of them is located near the beach, so that you can enjoy the beach and ocean when swimming. But Grand Inna Kuta need to improve the cleanliness a bit. It's already clean here, but I saw some little cockroachs on my room and my parent's room, especially in the bathroom (I booked for 2 rooms).
Reviewed July 05, 2016

Valentina M. from New Zealand
Families with young children
Stayed 5 nights in April 2016
Good location
Good location but the hotel is quiet old
Reviewed July 04, 2016

hengky I. from Indonesia
Families with young children
Stayed 2 nights in February 2016
locations good
locations is good, room is not clean enough...
Reviewed July 03, 2016

Adrian S. from Malaysia
Couples
Stayed 4 nights in June 2016
Enjoyed the stay
Good place to stay.
Reviewed June 28, 2016

Kyaw T. from Singapore
Groups
Stayed 3 nights in June 2016
Great Stay
Very good hotel with good location. Beach front, shopping, eating, all around the hotel. Rooms at new block are nice, clean and big enough. Good to relax at 3 swimming pools. Too bad, there is no sauna or steam room. Or, i just couldn't find. Not much choices for breakfast and its the same every morning. Very helpful staff.
Reviewed June 22, 2016

Mikayla M. from Australia
Couples
Stayed 7 nights in May 2016
Made our first trip to Bali amazing!
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Reviewed June 10, 2016

LEI L. from Malaysia
Groups
Stayed one night in June 2016
its just walking distance 2 min to kuta beach
nice environment and also a very nice beach resort
Reviewed June 07, 2016