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Grand Istana Rama Hotel

Jl. Pantai Kuta, Kuta, Bali, Indonesia (Show on map)

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Area: Kuta Number of Rooms: 150
Free Wi-Fi

Recent customer reviews

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Very Good

7.7

from 2679 reviews

Value for Money
7.7
Location
8.7
Staff Performance
7.6
Hotel Condition/Cleanliness
7.3
Room Comfort/Standard
7.6
Food/Dining
7.0
All reviews (2679)
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Tan J. Groups Singapore, July 31, 2015
Love Hate

The 3 best things would be staff performance, size of the room and definitely location.
6.3
Pros: - large scale hotel, not dodgy, very safe even at night. - hotel rooms were big with balcony - relatively clean rooms - location was good, right next to Beachwalk shopping centre, right across Kuta beach, there's a pub right outside the hotel (very expensive though). - staff were extremely friendly and helpful. Cons: - MANY MOSQUITOES. They actually provided a mozzie repellent device in the room but it's pretty useless. My boyfriend had interrupted sleeps every night due to the mosquitoes. It's CRAZY! We can easily see 3-4 in our room. It's a huge factor you have to take into consideration while booking the hotel. - I had 2 twin beds despite requesting for double bed. - hotel is very old. The locks on the door didn't feel quite useful. Haha. Still, like I said, we were safe.
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Erin S. Solo travelers Australia, July 29, 2015
Great location but aged, run down facilities

Location, right opposite Kuta beach and just down from Poppies II. King sized bed in double room. Polite, friendly staff.
7.3
This wasy first visit to Grand Istana Rama. I stayed for four nights and arrived after midnight on my first night. I had booked a double room but only a twin was available which was disappointing. However they were happy to move me to a double room the next morning. The bed was big and comfy but the room itself was run down and old and in need of a revamp. Breakfast wasn't bad, a good selection of foods available and I could sit with a view of the beach. Coffee was horrible though, I've stayed in Bali before and never found this issue! On my departure I asked for help with transport to my next hotel in Kuta and was ripped off (but I was a little weary from the night before so I didn't argue), I was charged 100,000 IDR - would have been better to flag a Bluebird taxi on Jalan Pantai and probably only paid no more than 30,000 IDR
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Iwan S. Families with young children Indonesia, July 22, 2015
good location

good location
5.7
Good location for shopping walk distance to beachwalk mall. Kuta beach is in front the hotel. Old hotel need renovation
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Louis S. Groups Indonesia, July 21, 2015
Grand Istana Rama

Location, food, and staffs
7
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Louis S. Groups Indonesia, July 21, 2015
Grand Istana Rama

Location, food, and staffs
7
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Gunavie H. Families with older children Indonesia, July 21, 2015
Mosqitos, shades, lighting, signage.

Quite, clean, friendly staff. Location.
6.3
It was an average hotel. Most of the times we were out. Whatever is expected from a normal hotel.
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Pushpendu M. Couples India, July 15, 2015
Execellent location and hotel

The rooms were good and the location was great. The staff were polite and very helpful.we took the transport from the hotel which was very convenient .
9
The rooms were good and the location was great. The staff were polite and very helpful.we took the transport from the hotel which was very convenient .overall very satisfied and good value for money
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Lim T. Couples Singapore, July 14, 2015
great location

nice
7
value for money
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Jenny N. Couples New Zealand, July 13, 2015
Great value for money

Friendly staff, Location, pleasant surroundings
9
We enjoyed our stay. The room is older but is clean, comfortable and spacious with a balcony. All the staff are genuinely friendly and the pool, gardens and surroundings are pleasant. We like how the hotel feeds the wildlife which is interesting to observe. The location is excellent.
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Neil H. Couples Vietnam, July 11, 2015
Good location, nice room

Location, room view
8.7
It's nice place to stay in Kuta, right in front of the beach. The balcony with garden view is enjoyable. Everything was perfect, except awful internet connection. Every minute (or EVEN LESS!!!), we had to enter username and password to login to continue to browse the web, very frustrating!
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Customer Reviews - Grand Istana Rama Hotel, Bali

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