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Customers like this hotel for:
    Area recommended for:
  • sightseeing
  • restaurants
  • beaches
    Customer comments:
  • "Good food", "Good location", "Nice pool", "Nice rooms"
    Top nearby attractions:
  • Under Water World (2.3 Km / 28 min walk)
  • Pan Pan Italian Restaurant (2.4 Km / 29 min walk)
  • Pattaya Go-Kart (2.7 Km)
  • Pattaya Park (2.9 Km)

Note: Distances are measured as a straight line.

Grand Jomtien Palace Hotel

356 Jomtien Beach Road, Jomtien Beach, Pattaya, Thailand 20150 (Show on map)

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Features of Grand Jomtien Palace Hotel

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • 24-hour security
  • ATM/cash machine on site
  • babysitting
  • bar
  • coffee shop
  • convenience store
  • currency exchange
  • daily housekeeping
  • dry cleaning
  • elevator
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • poolside bar
  • restaurant
  • room service
  • safety deposit boxes
  • shared lounge/TV area
  • shops
  • smoking area
  • taxi service
  • ticket service
  • tours

Sports and Recreation

  • fitness center
  • garden
  • massage
  • outdoor pool
  • pool (kids)
  • sauna


  • Wi-Fi in public areas


  • car park

Languages Spoken

  • English
  • Lao
  • Thai

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Hotel Description
Grand Jomtien Palace Hotel is located on a quiet part of Jomtien Beach, making it the perfect retreat in Pattaya....see more Grand Jomtien Palace Hotel is located on a quiet part of Jomtien Beach, making it the perfect retreat in Pattaya. All rooms are air conditioned and feature satellite TV, music, a telephone, and offer spectacular views of the sunset, which can be enjoyed from the private balcony. The hotel also offers a wide range of dining options. Guests can enjoy Thai and European cuisine at the restaurants or coffee shops or sip a cocktail at the Chandelier Lounge, Octagon Bar, or the poolside Shamu Bar. Facilities at the hotel include a banquet and conference rooms, a games room, a gift shop, tour services, three swimming pools, a sauna and fitness center, and round-the-clock security. Please enter your preferred dates of stay and submit our online booking form to make a reservation at Grand Jomtien Palace Hotel.
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Recent customer comments

Filter by Traveler Type
All reviews (905)

Business travelers (23)

Couples (372)

Solo travelers (100)

Families with young children (226)

Families with older children (118)

Groups (66)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (905)
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Stephen J. Couples
United Kingdom, November 27, 2015
Overpriced and dismal

Staff, breakfast, view
Although we booked a sea view, we were shown to an inside room. We refused it and were then allowed a sea view on the 11th floor. As usual with a 13 storey hotel, the lift stopped at every floor on the way down. That's not a complaint, just the way things are! Main concerns : Wifi....100 baht for 30 minutes ranging to 350 baht per day. Outrageous and to be honest, totally useless as you can only get a decent signal in the foyer. The lighting in the rooms are so dim, maybe 10 watt bulbs. Trying to shave in the bathroom you risk cutting your throat! The bathroom is so small unless you are one of Santa's elves. Old fashioned shower over the bath and water pressure poor. Ended up having to get another lamp from room service. We were booked in for two nights but left after one I'm sad to say Definitely not a 4* more like a 3*
Suphaporn V. Couples
Thailand, October 21, 2015
Toilets poorly lite ,very dark

Swiming pool ,view, the lift
Alexander B. Families with young children
Norway, July 24, 2015

The pools were clean and nice.
The rooms was in desperate need for renovations and it was far from clean. We tipped the maids 100 bath to clean the floors. Also they only give you one room key. We were 3 to each room and two keys was needed. We got a second key to each room for a 500 bath deposit pr key. This is not ok. Also we paid for two rooms for 6 people including breakfast, when we got there they claimed only 4 breakfasts was included....when we checked out they printed a detailed receipt for the stay and denied us to see it. I did get a glimpse of it and it did say a lot of the breakfasts on it, including -1 every day or room. This is shady practice at best and a scam at worst. I do not in any way recommend this hotel to families with kids. Also the hotel are swarmed with Russian tourists(that were no problem) and Chinese tour groups that were loud and extremely loud partying in the hallways and slamming doors at all hours of the day. All in all his was a great location, great pools and pleasant employees but guests, cleanliness and business practices.
michael G. Solo travelers
United Kingdom, July 17, 2015
To over priced to crowded to much noise
Very poor
Yelena S. Solo travelers
New Zealand, July 15, 2015
Nice hotel

Swimming pool, location, value for money
Nice swimming pool, location and breakfast, friendly staff and reasonable size of room with a nice sea view. The only things I don't like are the furniture is a bit old and wi-fi is a bit expensive. However, it's a very good hotel and I would stay there again.
Ian I. Couples
Australia, July 06, 2015

Location, pool, clean
Staff were generally good but pool staff too casual looking after guests, room staff great need more variety and fresh food for breakfast Overall great location
Gerard O. Groups
Ireland, July 05, 2015
Awful hotel. Run down, impolite staff, horrible
Right from the start it was a disaster. The check in desk hadn't a clue and sent me to another building but didn't explain at all. I ended up walking around for ages with my bags. When I got to the room it was 2 single beds as hard as rocks, the shower was falling apart and would freeze you or scald you. Air con was probably the first ever installed in Thailand it was so old. The TV was from the 60's and I thought I was on an antiques roadshow! It made me feel young as everything else was so old. Breakfast was a joke and I was charged extra for asking for some vegetables and cheese in my omelette.... I cannot understand how a hotel like this survives without doing any upgrades for so so long. Awful. Avoid at all costs.
anastasia K. Families with young children
United Kingdom, July 03, 2015
There are better places for the money

swimming pool
The check in took ages for no reason, no complimentary drinks in the mean time. WiFi system made us all angry. Every day we had to go tot he reception to request a new password and username and they made it out that only one device can be online at a time! the whole ceremony takes good five minutes because they have some magic envelope in a hidden safe under the table where the fish out a new user id and password, then they find that user id and password in some book of WiFi user and manually cross it out and write down our room no next to it. No idea why the secrecy. Food was ok. There are two swimming pools and both are good.
Subramanian K. Families with older children
India, June 23, 2015
Poor hotel
Hotel had a very poor maintenance & very unfriendly staff.
Yiau W. Solo travelers
Malaysia, August 07, 2015
Old hotel at quiet zone

near to Jomtian beach
I think hotel is old, the only good thing is near the beach.

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