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About Grand Kecubung Hotel

Description

For travelers who want to take in the sights and sounds of Pangkalan Bun, Grand Kecubung Hotel is the perfect choice. Only 5km away, this 3-star hotel can be easily accessed from the airport. Also within easy reach are Sampuraga Stadium, RSUD Sultan Imanuddin Hospital, Iskandar Airport.

Offering hotel guests superior services and a broad range of amenities, Grand Kecubung Hotel is committed to ensuring that your stay is as comfortable as possible. The hotel offers access to a vast array of services, including free Wi-Fi in all rooms, daily housekeeping, taxi service, 24-hour front desk, Wi-Fi in public areas.

All guest accommodations feature thoughtful amenities to ensure an unparalleled sense of comfort. Throughout the day you can enjoy the relaxing atmosphere of the fitness center, outdoor pool, spa, massage, pool (kids). Grand Kecubung Hotel is an ideal place of stay for travelers seeking charm, comfort and convenience in Pangkalan Bun.
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Features

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • taxi service
  • car park

Fitness & recreation

  • spa/sauna
  • gym/fitness
  • fitness center
  • spa
  • massage
  • karaoke

Swimming & soaking

  • swimming pool
  • outdoor pool

Land sports

  • garden

For kids

  • pool (kids)

Food & beverage

  • room service
  • restaurant
  • poolside bar

Cleaning services

  • daily housekeeping
  • laundry service

Guest services

  • tours
  • concierge

On-site facilities

  • elevator
  • nightclub
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes
  • 24-hour check-in

Business & money services

  • meeting facilities
  • business center

Languages Spoken

  • English
  • Indonesian
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 01:00 PM
Check-Out Until: 12:00 AM
Distance from City Center: 1 km
Distance to Airport: 5km
Non-Smoking Rooms / Floors: yes
Number of Floors: 4
Number of Restaurants: 1
Number of Rooms : 65
Room Voltage: 220
Time to Airport (Minutes): 10
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Recent customer comments

Filter by traveler type
All reviews (103)

Business travelers (27)

Couples (39)

Solo travelers (10)

Families with young children (10)

Families with older children (4)

Groups (13)

Very good
7.0
Hotel Condition/Cleanliness
7.2
Facilities
8.3
Location
7.2
Room Comfort/Standard
7.4
Staff Performance
6.9
Value for Money
6.9
Food/Dining
6.4

9.6 David H.
Canada
May 31, 2016
Luxury hotel
Probably the nicest hotel in the city. Great place for a bit of comfort on your way in or out of the jungle.

7.2 Martin J.
Czech Republic
May 08, 2016
Good swimming pool
The swimming pool is the best thing in this hotel if you want to rest for a day before or after visiting the Tanjung Puting National park...

5.6 Volker G.
Germany
May 05, 2016
Good for a stop over on the way in/out to/from Ora
room walls need a fresh paint, water stains and mould are visible. Hot water only in the shower but not from the sink tab Breakfast so so, rather limited in terms of western choices

9.6 CHRISTINE C.
Indonesia
April 28, 2016
Recommended Hotel to stay
Value for money, elegant concept

9.2 CHRISTINE C.
Indonesia
April 28, 2016
Recommended hotel to stay
Value for money, elegant concept

8 Cherrill S.
United Kingdom
March 25, 2016
Government turns off the electricity from 6 to 9pm
In Pangkalan Bun, Kalimantan (and other towns maybe?) the government rations electricity by turning power off to the whole town from 6 to 9pm every day. This hotel has its own generator which is supposed to switch on seamlessly when the grid electricity turns off- well, it broke down the first night we were there (and no-one told us about the grid power going every evening until our second night) and we sat in the dark not knowing what was going on while the electricity sputtered on and mostly off for about 1.5 hours. After which the hotel staff managed to get a second generator working. The second night the temporary generator failed again (but we were ready with our flashlights this time) and it took about an hour to produce electricity. The apologetic staff offered us a candle for the room, but that was after about 55 minutes and then the power returned, so we didn't use it. Our third night had no electricity problems. Each night the restaurant was open until 11pm so I got a tasty dinner every night. I do have a strong complaint about the design of the bathrooms in the superior pool view rooms: it was as if a poor architect student had designed the bathrooms! The sink was way too high for me (and I am tall compared to most Indonesians) , the lip on the walk-in shower was too low and water spilled out onto the bathroom floor, wetting the bathmat , which swelled up, making it difficult to open the shower door after you'd finished. The lighting in the bathroom was too low. There were no hooks to hang anything on in the bathroom, nor towel racks, so clothes left on the floor risked getting wet. The staff were very prompt in responding to our requests for another bathmat or an extra pair of bedroom slippers for example. The magnetic card reader on our door lock failed the second afternoon and being unable to fix it they moved us down the hall to another, identical room, whose bathroom had all the same design failures I mentioned above. The air-conditioning worked

8 fabio F.
United Kingdom
February 19, 2016
Exceptional staff
Staff staff staff
We've been really lucky, staff was AMAZING, everyone!! Our room was ok, the restaurant though didn't have many choises (low season). We recommend them specially if you want to go to see orangutans.

10 Tegan K.
Australia
February 29, 2016
Good after Jungle Times
We had a lovely big room with great facilities. A great place to relax and recharge our batteries after 3 days in the Borneo Jungle. Would recommend. A lot closer in town than the other fancy hotels in Pangkalanbun.

5.7 John L.
United Kingdom
December 28, 2015
Friendly staff but overall a disappointment
Staff friendliness, room
We stayed two nights, one on our way to the Tanjung Puting National Park and one on our return journey. The rooms were comfortable enough, with air-conditioning that worked well, plenty of hot water, a minibar, etc. However, even though we had specifically requested non-smoking rooms, the rooms we had for both nights we stayed (different rooms) all smelt very strongly of cigarette smoke. Furthermore, even though free wifi is advertised, the signal in the rooms is so weak as to be unusable and we could only get Internet access in the lobby or restaurant. The staff were always friendly and helpful, which was the best part of our experience. The swimming pool is OK but the jacuzzi was out of order which was a disappointment. However, the most disappointing experience was in the restaurant. The food was very boring - neither genuinely Indonesian nor Western but some sort of attempted hybrid. After having had our fill of rice meals while in the national park we wanted a change and the menu offers a range of Western foods. We ordered some cheese toast at lunch but were told there was no bread, so we asked if they could get some by dinner, which they said they would. However, at dinner we were again told there was no bread. (Bread had miraculously been available at breakfast on both days.) The Indonesian food we had was bland and boring - not what I've come to expect travelling in various parts of the country. The lady who cooked for us on the "klotok" in the national park was a far better cook than the hotel - not what I would expect from a so-called 3-star hotel. All-in-all I'd give it 2 stars, although it might merit three if there could be (1) better food and (2) genuine no-smoking rooms.

8.3 Warren C.
New Zealand
October 01, 2015
Very nice hotel
The room was clean and big. The staff were so very obliging, it is close to town
We really enjoyed our time at the hotel. The staff are so lovely and went out of their way to assist us. Pleasantly surprised at the quality of the hotel.


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