My favorite hotels
Customers like this hotel for:
    Nearest transport:
  • Lujiazui Metro Station (0.3 Km / 4 min walk)
    Area recommended for:
  • shopping
  • business
  • restaurants
    Distance to airport:
  • Shanghai Hongqiao International Airport (16.8 Km)
  • Shanghai Pudong International Airport (29.6 Km)
    Customer comments:
  • "comfortable", "Good location", "Nice hotel"
    Top attractions in the area:
  • Shanghai History Museum (0.3 Km / 4 min walk)
  • Jinmao Tower (0.4 Km / 5 min walk)
  • Oriental Pearl Tower (0.5 Km / 6 min walk)
  • Bank of China Tower (0.5 Km / 6 min walk)

Note: Distances are measured as a straight line.

Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Lujiazui and Expo Pudong, Shanghai, China 200120 (Show on map)

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"Location , service and element environment..."

Aasim, Pakistan September 20, 2015
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Features of Grand Kempinski Hotel Shanghai

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • dry cleaning
  • elevator
  • executive floor
  • express check-in/check-out
  • facilities for disabled guests
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shops
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • fitness center
  • hot tub
  • indoor pool
  • massage
  • pool (kids)
  • sauna
  • spa
  • steamroom
  • water sports (motorized)


  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • Dutch
  • German
  • Spanish

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Hotel Description
Located in the Lujiazui Financial & Trade section of Shanghai’s prestigious Pudong District, this...see more Located in the Lujiazui Financial & Trade section of Shanghai’s prestigious Pudong District, this hotel features spectacular architecture and breathtaking views of Huangpu River and the Shanghai skyline. Grand Kempinski Hotel Shanghai shares close proximity to the Lujiazui metro station which provides easy access to the city’s attractions. Vehicles can access the tunnel linking Pudong to Xinjian Road in Puxi, and it takes 15 minutes to get to the Shanghai New International Expo Center. The hotel offers beautifully appointed guestrooms with modern amenities. The staff are friendly and attentive to your needs. Whatever the reason for your visit, Grand Kempinski Hotel Shanghai is a perfect choice for a convenient stay.
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Recent customer comments

Filter by Traveler Type
All reviews (215)

Business travelers (105)

Couples (57)

Solo travelers (27)

Families with young children (7)

Families with older children (11)

Groups (8)

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
All reviews (215)
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Aasim H. Business travelers
Pakistan, September 21, 2015
Best location and service

Location , service and element environment
CHEE L. Business travelers
Malaysia, September 20, 2015
nice hotel, firendly staff and good location.

nice hotel, firendly staff and good location.
nice hotel, firendly staff and good location.
Pearl S. Couples
Malaysia, September 08, 2015
Disappointing stay at Grand Kempinski

Location at Luziahui was good, near IFC, 5 minutes walk from metro
Very disappointed, this hotel is overrated. We overpaid for our room without breakfast. Checkin was horrendous. 4 counters n 4 lines but we still had to wait 20 minutes because staff were very slow. We could not figure out the difference between visitor registration n hotel registration signs, they were the same in the end. Staff spoke good English. Lobby entrance felt like a bus station with touts hanging around although I think it was just Chinese people in shorts n grubby t shirts shouting around. Noisy kids running up n down the lobby. Room was standard n when my shorts fell on the carpet n I picked it up, it was covered in dust balls. A rather dusty room with dusty carpets. We then went to the swimming pool on the 30th floor, nice view. Screaming kids jumping around n eating n throwing apples into the pool. We left n went to the bar on the 30th floor. Nice martinis but miserable little cocktail nuts. We had a look at the buffet breakfast the next morning, a big selection of foods but the cafe was too crowded n cramped n noisy, so we went to Wagas cafe 2 minutes walk away for a peaceful tasty breakfast. We will not return to stay here
Lim K. Business travelers
Malaysia, August 12, 2015
One of the great hotel I ever stay

Clean,comfortable,good location
I am very happy to stay in this hotel, it is one of the great hotel that I ever stay. I like the warmth environment, room is clean and bed is comfortable. 30th storey club is cosy. The only thing I felt disappointing was the front desk did not fulfilled my request made during my online booking. I requested a high floor river view room, but ends up they arranged me a 7th storey corner room face DBS building with partial river view. Hopefully the management can look into the customer request seriously.
Quazi A. Business travelers
Bangladesh, March 15, 2015
Great name but lacks leadership

The irresponsible gm cannot manage this calibre hotel
Quazi A. Business travelers
Bangladesh, March 14, 2015
Grand Kempinski Hotel Shanghai

Executive club floor coffee spoon small vs mug size. Even complaining they cld not substitute. The tall GM is rude to guests, one day I saw him hving dinner and complain about ine table guest was loud But the restaurant had only 4 table occupied.
Tsz C. Business travelers
Portugal, February 25, 2015
Good time

Good, Locational, worth it
Chi L. Couples
China, March 26, 2015
Bad attitude from staff

location room cleanliness pool
David P. Couples
France, January 02, 2015
Pleasant hotel

The location, the room, the pool
Stay was great stay there for new year eve, got complimentary mignardise for new year greetings very spacious and comfortable room , pool is very nice location is conveniant
Folco P. Families with older children
Italy, January 01, 2015
Grand Kempinski Hotel Shanghai

location, room conditions
very good

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