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Grand Kempinski Hotel Shanghai

1288 Lujiazui Ring Road, Pudong - Lujiazui & Expo, Shanghai, China 200120 (Show on map)

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Area: Pudong - Lujiazui & Expo Number of Rooms: 686

Recent customer reviews

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Fantastic

8.4

based on
185 reviews

Value for Money
8.1
Location
8.6
Staff Performance
8.5
Hotel Condition/Cleanliness
9.0
Room Comfort/Standard
8.5
Food/Dining
7.7
All reviews (185)
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Paul N. Business travelers Canada, July 14, 2014
Great as always

Very cool
9
I have stayed there for many years even before it was the Grand Kempinski. Everything is great but be warned about the Gift Shop beside the Cigar shop. The same guy has been saying for 2 to 3 years that the shop is closing down in 2 days to become a flower shop. This is a big LIE. The items in the shop are over priced by 99% and he tries to give you a 95% discount. Even at 95% this is WAY too much. He tries to make it appear the items are of very high value for a very low cost. But they are NOT, they are cheap products made to look like expensive relics.
Li L. Business travelers Singapore, June 18, 2014
BIG luxurious rooms

big room, beautiful scenary, plesant staff
8.7
Rooms are really big with great views of the bund. big double beds, clean and spacious. centrally located.
Brian S. Families with young children Singapore, June 8, 2014
Pleasant staycation with no frills.

Location, Comfortable Bed, Bund View
7.7
Pleasant stay but expected more quality from Grand Kempinski brand. The room should have better brands/ quality toiletries, bath salts and espresso machine and better tea bags than LIPTON. Flat screen was not upgraded to HD LCD. Discerning guests watch for these details when in a Kempinski not a Holiday Inn. WiFi access was not free either. The stay was fine but felt more like a good Holiday Inn or Courtyard Marriot than Grand Kempinski. Knowing I had a 5 year old child, an attentive guest system could have provided some toys or night milk. I guess this hotel operator has a tight budget landlord.
Natthachai R. Families with older children Thailand, May 1, 2014
excellent hotel

location, cleanness, service
8.7
overall are good, except there was a little problem when i was checking in but the staff could handle it nicely. hotel location is really convenience to go the business area and shopping area. it is just next to the shanghai aquarium and pearl tower. nice city view and excellent service.
Soo Y. Business travelers Singapore, April 29, 2014
Top Value for Money in LuJia Zui

Modern Clean Acessible
9.3
1st stay in Pudong after years. Kempinski is located right walking distance in Lujia zui to many of the financial district building Accssible to a variety of restaurants & also walking distance to the oriental pearl & aquarium
Mcgeorge Y. Business travelers Philippines, April 25, 2014
Great Exhibition Hotel

Excellent Room. Nice Location. Grand Hotel.
6.7
We booked this hotel due to its proximity to the IFC Mall and Lujiazui Line 2 subway line. Both are ten mins walk from the hotel. The Shanghai Pudong Tower is right next door. The room was superb, the beds are super comfy. There is no free wifi in our room. Breakfast food quality was a disappointment.
Veronique W. Business travelers France, April 16, 2014
Just perfect !

view - food - confort
10
the wi-fi should be improved: only weak point observed; the rest is perfect
Lay K. Families with older children Indonesia, December 31, 2013
Its a luxury hotel

Clean, big lobby and easy access,
6.3
Lots of resto around the hotel, near shanghai landmark, finance tower and pearl tower.
Lay K. Families with older children Indonesia, December 30, 2013
We enjoy staying at kempinski hotel

Big lobby, easy access
7.7
The check in and out take a long long time.because of unorganized staff. Not to smart and experience.
Tee S. Business travelers Malaysia, November 30, 2013
No frills, comfortable n luxury hotel

Luxury feel, good location, good breakfast!
7.7
It was very good, bar was amazing, singer is great! Met my business associates and clients, we enjoyed it!

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