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Verified traveler reviews

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Very good



based on 4907 reviews
  • Cleanliness 8.2
  • Facilities 8.0
  • Location 7.7
  • Room Comfort/Standard 8.4
  • Service 8.2
  • Value for money 7.5
  • Food/Dining 6.9
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Murshida K.
Singapore
February 11, 2016
Need not book sea view room
The in-door pool, the breakfast, the facilities
My husband and I stayed for 2 nights on 8- 10 February 2016. We booked the sky pool hotel with a view of the sea. We really enjoyed the stay at the hotel. The room is huge and the indoor pool is truly a bliss. Although we came during the peak period and there were a lot of families at the hotel, we need not wait long for service and the amount of noise from the children is minimal. Although we booked a sea facing room, the view of the sea is quite limited. There is a high wall and one can only see the sea if one stands near the wall and look out. We spent most of our time in the pool so we did not really look out to the sea. Hence, if you plan to just swim and chill in the room, need not pay more to get a sea facing room. One of the best things about the hotel is the breakfast buffet spread. The food range is excellent, catering to every races. However, on the second day we came down to breakfast at about 10am (breakfast ends at 10.30am) and found most of the food to be cold already. Nevertheless, we really enjoyed the range of food items and will like to compliment the hotel for this. The hotel stated the check-in time to be at 4pm but we were able to enter our room at 2.15pm when we arrived and checked in. We were very impressed with this, considering that we arrived during peak seasons. The only feedback we have which we hope the hotel can improve upon are: the quality of the tv sets. TV set has poor sound and visual quality even when we tune it to the local channels. We also found one of the towels in our room stained. The housekeeper too did not top up on the tea bags and sugar sachet on our second day there. On the 3rd day, we woke up and found a dead cockroach on the floor next to our bed (horrors). But overall, the hotel room is clean and very well maintained. We will certainly check out the other Lexis hotels and will come back there again!

Jeffery C.
Malaysia
February 11, 2016
Quite disappointed with Agoda miseading picture of
want more info? call me.

Rony K.
Indonesia
February 10, 2016
Perfect
+ nice and big room, huge bathroom, nice and frendly staff, many activities - Pool is clean but the garden area bit dirty, super slow wifi

amil S.
Malaysia
February 10, 2016
Enjoy the view of Malacca strait.
Staff only
Not worth for money if they not provided a proper car park for each individual villa.Air condition not functioning well which I think very crucial for the accomodation located at warm area.

MD R.
Malaysia
February 10, 2016
Great time
We had an excellent stay at d hotel. Managed to check-in early eventhough formal check-in is at 4pm. The kids loved d pool inside d villa. Everything is perfect in our opinion except buying ice-cream (door to door svc) seems pricey :)

Junaidah K.
Singapore
February 10, 2016
Family Gateaway, Yippee!!!
Our family loves this place. Nice scenery and good getaway during long weekends. Planning to stay again soon.

Nadira J.
Malaysia
February 10, 2016
a luxury stay yet worthwhile
a gorgeous accomodation, exterior and interior design. definitely will come again😄

Nadira J.
Malaysia
February 10, 2016
a luxury stay yet worthwhile
a gorgeous accomodation, exterior and interior design. definitely will come again😄

Namira A.
Singapore
February 09, 2016
Comfortable villa stay
1. Check in was a smooth one with friendly staff. 2. Room was comfortable and clean. 3. Hotel staff are friendly and helpful.
Hotel has a variety of activities that can be done where we need not travel out of the hotel. Hotel cleanliness was superb!

Mohamed I.
Singapore
February 09, 2016
Great service
Great service, staff and ambience
My stay was great, the staff were helpful and amazing. A far cry from the pathetic service I had at Lexis Hibiscus.