Back to hotel info

Excellent 8.7
Based on 822 reviews

Verified traveler reviews

Filter by traveler type

based on 822 reviews
  • Cleanliness 9.1
  • Facilities 8.6
  • Location 9.3
  • Room Comfort/Standard 8.7
  • Service 8.8
  • Value for money 8.2
  • Food/Dining 8.4
Sort by

October 26, 2015
Excellent hotel
Location, ambience, service

Lai L.
October 22, 2015
Excellent hotel!
Customer service, free birthday cake for guess and free upgrade for room

Sin H.
Hong Kong
October 18, 2015
Very clean room, excellent customer service, and very attentive staff overall

Michael R.
United States
October 17, 2015
5 star?
Location location location
No device charging sockets bedside. Steambath and suana don't ever get hot enough. Sorry this just doesn't seem like a five star experience. I tried to move to the old Lisboa across the street but the staff argued with me. I will not return here

John L.
United States
October 11, 2015
Nice Room but not everything worked
Room is nice. Food is good.
The room is pretty nice with a nice view of the Lake. However, half the stuff in the bathroom did not function. The dry Sauna was broken. Two of the jets in the Jacuzzi were broken. The rain shower never worked.

Trevor N.
United Kingdom
October 07, 2015
Great room.
The room, the staff and the location.
A very enjoyable stay.

Richard H.
October 04, 2015
Of the best
I'll be back!

Lucy N.
United Kingdom
October 02, 2015
Great except they keep room deposit for two weeks!
Jacuzzi in room, restaurants, location
Our stay was great for one night, the room was amazing with a great city view. The only issues were that the hotel shuttle bus drops you off at the casino entrance rather than the hotel lobby, and the hotel keeps your room deposit for two weeks after you leave which is too long.

Vitavas P.
September 30, 2015
nice hotel
tv bathroom and amenities
i really enjoy my stay

Richard H.
September 30, 2015
Best in Macau!
Best Service. Best Atmosphäre. Best area of Macau.
I know Macau but this Hotel was the best i have been so far. Big complimemt from Germany.