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2015
Very good 7.9
Based on 1956 reviews

Recent customer comments

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Very good



based on 1956 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

Atma S.
Malaysia
December 16, 2015
Good Hotel with bad staff
Comfortable Bed, Clean Room & Central Location
Very unhappy with the reception staff. Despite so many stays there, they are not at all accommodative with requests over d counter. They do not at all accommodate to requests made during the online booking. They are totally ignorant on d requests made online. I will really reconsider my future stays there.

Hashim I.
Malaysia
December 15, 2015
Terrible stay for a busy week
Nothing other than the bar to drown my sorrows
Agoda should be specific in the way it describes the room and the rates. I thought I was in the new wing but no. It was the old dilapidated room. The air-con in the first room that I was checked-in to did not work and has to move to another room. The second room has a leaking air conditioning and since I was too tired I couldn't be bothered. It was fixed the next day!

Chai S.
Malaysia
December 14, 2015
Great location near old part of downtown.
Location is good. Room is clean and comfortable. Staffs are friendly and helpful.
Hotel is located in the old part of downtown and next to the Kuching Waterfront. There are many shops within walking distance which are selling local handicrafts and antiques. For food lovers, there are few coffee shops nearby selling good local dishes. The favorite is ' Sarawak laksa', an unique local curry soup with rice vermicelli. Our room is very clean and air conditioning is cooling. Free wifi is provided and I've a late check out extended to 2pm. Overall, we have a pleasant stay and will stay again in Grand Margarita next time.

MAS R.
Malaysia
December 14, 2015
Comments
Location
Average

Dr. Z.
Malaysia
December 14, 2015
Superb
Breakfast, spacious room and services
I enjoyed my stay in the hotel. You've provides excellent services. Superb. However, since my flight was at 10.00 pm and we had to check out at 12.30 pm, it was quite inconvenient for us to wait at the airport for hours. I've requested to checkout at 8pm but was told that the charge is for a day. Perhaps, hotel admin could consider checking out time a bit later than 6pm with reasonable rate so that it brings us good memory about the hotel when we reach home. Other than that, everything else was excellent. I would love to come back again in future.

BONG F.
Malaysia
December 14, 2015
Staff is very friendly and room is comfortable.
Staff is very friendly and room is comfortable. Location is good
Room is clear and staff are very friendly. Only swimming pool area still until renovation.

MOHD B.
Malaysia
December 12, 2015
best place kuching
best view, good location,near for eating and shopping
excellant

Fiona T.
Malaysia
December 12, 2015
Satisfying
Bed, toiletries, facilities

Haw L.
Brunei Darussalam
December 12, 2015
nice
clean, comfortable and near to town
very good and friendly staff

Kim H.
Malaysia
December 11, 2015
Worth it
Clean,breakfast variety choices , location good
I quite happy with it