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2015
Very good 7.9
Based on 1929 reviews

Recent customer comments

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Very good



based on 1929 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

7.7 Poh Y.
Malaysia
October 26, 2015
Perfect location for business and family stay
1. Location to nearby eateries, shoppings and central bazaars
Hotel room is spacy, good lighting, and with basic amenities. Location is excellent. I am working overseas, return to KL and Miri while on break and occasionally come to Kuching for a visit. Previously stayed at the 4 point Sheraton and Pullman which were equally good with quietness and spacy rooms and clean. Negative points which can be rectified (Grand margherita) 1. Create more parking for stay-in GUESTs or give Priority to stay-in than visitors. 2. Improve noise insulation for rooms facing the roadside. 3. Provide clean (New) towels, Current ones appear old. 4. More maids so that they can cope with house cleaning. Current number appears insufficient. 5. Finish the renovations quickly and give external new coating of paints. By the way, I have stayed in the hotel (Holiday-Inn) when it was first opened in the late 70's for more than 2 months at one time but on and off many times. I worked for a foreign company then based in Kuching. The cleanliness was of high standard.

8 SITI B.
Malaysia
October 26, 2015
LOVELY WEEKENDS
Facilities, location and view
It was a great stay because my babies love the pillow n bed so much. It's a walking distance to find food and souvenirs. However, parking area is limited.

8 MOHD K.
Malaysia
October 24, 2015
Clean, good location
Room overlook riverfront....

9 Mohamad K.
Malaysia
October 22, 2015
Enjoyable stay
Location, comfort and good food
I enjoyed my stay here. Even though this hotel has been around for a long time but the room was clean and spacious. All the amenities were there to use. Location right in town and near the river was convenient to me.

10 M Y.
Malaysia
October 22, 2015
marvellous
food, location and friendly enviroment
value for money

8 Azeleta Y.
Malaysia
October 20, 2015
ok
staff, cleanliness, environment

8 Azeleta Y.
Malaysia
October 20, 2015
ok
staff, cleanliness, environment

8 Azeleta Y.
Malaysia
October 20, 2015
ok
staff, cleanliness, environment

9.7 hisham A.
Malaysia
October 19, 2015
the best value for money
spacious room, conveniently located, friendly staff
comfortable and without hassle

9.7 rossidi U.
Malaysia
October 14, 2015
Great experience
Peacful, nice and warm
Very happy and will be a great memories