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2015
Very good 7.9
Based on 1927 reviews

Recent customer comments

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Very good



based on 1927 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

5.3 WONG F.
Malaysia
December 22, 2014
Not Value For Money
Location
Location OK. But Room charges not value for money.

9.3 lee G.
Australia
December 21, 2014
comfort and good food.
Beds were very comfortable, many lovely pillows. Food for breakfast had the greatest tastes and variety.Excellent reception and concierge staff.
We would be happy to stay there again. Reception explained where to go when I wished to find a bookshop. They happily exchange currencies, early in the morning. A little tourist office nearby to book a sunset river cruise, and we could walk to that nearby dock. They took a good message for us, both phone and written, about our kayaking trip pick up the next day ( we arranged this from Australia).We had a river view from the room, and this was lovely.Washing clothes was prompt, important for travellers in the wet season. The best thing is the friendliness of the staff.Well done!

4.7 thamie P.
Malaysia
December 21, 2014
Bad service, no enough car park, bad facilities
lobby view is front of river
i fell very happy with the facilities. the room is smell cigrrette. i will never come back to this hotel again

8 Alan C.
Malaysia
December 19, 2014
Great Hotel in center of town
Location, Riverside view & Value for $
All was good about this hotel...except that the rooms & the decor of this hotel is looking out dated & old. Seriously would do great with a makeover. But overall it's clean, its comfortable & for the price I paid on Agoda, it's a good value for your money! The location cannot be any better for this city...right in the middle of the city by the river, excellent!!

6 P D.
Brunei Darussalam
December 19, 2014
not enough parking tv programe not adequate
Location food and easy access to shopping and recreation

8.3 Julius K.
Brunei Darussalam
December 19, 2014
Kuching 2014
Location, Comfort & Security
My stay here was excellent, comfortable rooms & good location

8.7 Julius K.
Brunei Darussalam
December 19, 2014
Kuching 2014
Comfort, Location & Security
My Stay was very comfortable at this hotel. It has good facilities, great location & good dining selections

8 Wai C.
Malaysia
December 19, 2014
Good for holiday in Kuching.
Breakfast, just beside walkway of Sarawak River, Center Location
Generally it is good. Variety of breakfast food, staff is friendly, and the room is clean. I was upgraded to executive room from standard room without any charge. That's bonus. Location is central of Kuching city. You can walk to nearby shopping mall, food stall easily. It is also just beside the Sarawak River walkway, convenient to walk. However 1 thing I don't like is insufficient parking lot. When car park is full (some of the parking lots are empty but reserved for VIP), they will tell you to park at Sarawak Plaza which is just beside the hotel. It is okay and the hotel will endorse your parking ticket. However you still need to pay RM3 parking fee when exit Sarawak Plaze. That means everytime you park in Sarawak Plaza and exit you need to pay RM3 even though you are stay in Grand Margherita Hotel. The hotel should just work with Sarawak Plaze to absorb this RM3 parking fee as the hotel can't provide sufficient parking lot to the guests. This only apply to guest that drive in though.

7.7 Jumat Z.
Brunei Darussalam
December 18, 2014
Satisfactory
Its located at the city centre
It would have been a pleasant stay if the condition of the rooms are as it used to be in the old days when the hotel was Holidays Inn. But now the rooms were smell of cigarrette eventhough I asked for a no smoking room. The room was a bit hot as the aircond was not cold enough. The lobby was also smell of cigarrette.

10 Elmi B.
Malaysia
December 18, 2014
Food, Spacious and Hospitality
Food, Spacious and Hospitality
Food, Spacious and Hospitality