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2015
Very good 7.9
Based on 1924 reviews

Agoda Verified Reviews

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Very good



based on 1924 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Staff Performance 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

9.3 MOHD R.
Malaysia
December 12, 2014
vaue for money
bed, cleanliness, foods

6.7 Hazel C.
Malaysia
December 11, 2014
City hotel
Location, comfortable room and good stay
Good

5 Taar M.
Iraq
December 11, 2014
unhappy
location .size of room.food
I no enjoy because the staff no friendly and slow service nd no parking for ppl stay in hotel

7.7 Teoh H.
Malaysia
December 11, 2014
good location. but the check in is too slow
great location
hotel a bit old, check in took me 20 mins queuing up. my turn also took 10 mins. room a bit old. but with this price, it is fair.

4.7 Mohd L.
Malaysia
December 10, 2014
Poor
Location
Terrible

6 ken C.
Malaysia
December 09, 2014
HOTEL ROOM NO VERY CLEAN.
CENTER LOCATION,NICE VIEW,EASY SHOPPING
STILL NEED TO IMPROVE.

8 Bernd R.
Germany
December 09, 2014
older Hotel at riverside
location, staff, service flexibility
The Grand Margherita Hotel is directly at the riverside of Kuching. All major points of interest are very close. The staff was very helpful and flexible. Early check in, late check out, business lounge opened at closing time etc. Everything no problem. The rooms are big enough and equipped with everything you need. Unfortunately you can especially in the bathroom see, it is an old Hotel... last time renovated 2000. Anyway if you don't stay long term, it is still a good recommendation.

6.7 kyle J.
Malaysia
December 09, 2014
Hotel of Double Standard
Strategic, Convenient and Clean
There is a good and Bad Good : 1) Breakfast is ok but will not be ok for those who tend to stay longer 2) Facility of the hotel is good except too crowded with non-guest hotel patrons 3) Near to shopping mall, cinema and eateries. 4) The housekeeping are helpful and friendly 5) Got a nice alarm radio Bad : 1) Parking are limited as mostly accommodated by non patrons. 2) Security very rude and lazy. 3) The Hotel is so double standard especially to local, unless you are "Mat Salleh" you will receive a service with a smile, otherwise, you will be seen to them as an annoyance bugger that is making their life busy 4) Wifi, need to pay upon check up. So ask before use. P 5) Swarming with too much government officials. So watch out for the guest itself need to give priorities to the corporate users. 6) Don't trust the pillow notice saying you can opt for certain pillows because they only have 2 types of pillow, soft or hard. I think honestly, even cheaper hotel have better service than this hotel, the only things that is good about this hotel is the facilities but not the people, they seems like they have never get an raise in their paycheck or get a bad news of no bonus. One thing for certain, this is my first long stay in this hotel but there won't be the next time. Definitely. All the best to all that wish to stay in this hotel. Double Standard Service i would give 5 to 6 stars.

8.3 Venkata A.
India
December 05, 2014
Stay at Grand Margherita Kuching
Clean, friendly staff, spacious room
A very good stay. You can reach the river walk within 3 minutes walk. There is 24 hours convenience store nearby. Overall a pleasant stay and will stay again.

7.7 Shahiran J.
Malaysia
December 04, 2014
Kuching and Seafood
mattress, location, comfort
The sound proofing of the hotel could be better. Awesome mattress. Aircondition was awesome. The receiving staff at the front could be friendlier. Otherwise would definitely be there again.