arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

2015
Very good 7.9
Based on 1926 reviews

Agoda Verified Reviews

Filter by traveler type
Very good



based on 1926 reviews
  • Hotel Condition/Cleanliness 7.7
  • Facilities 7.8
  • Location 8.8
  • Room Comfort/Standard 7.9
  • Service 7.8
  • Value for Money 7.7
  • Food/Dining 7.5

kyle J.
Malaysia
December 09, 2014
Hotel of Double Standard
Strategic, Convenient and Clean
There is a good and Bad Good : 1) Breakfast is ok but will not be ok for those who tend to stay longer 2) Facility of the hotel is good except too crowded with non-guest hotel patrons 3) Near to shopping mall, cinema and eateries. 4) The housekeeping are helpful and friendly 5) Got a nice alarm radio Bad : 1) Parking are limited as mostly accommodated by non patrons. 2) Security very rude and lazy. 3) The Hotel is so double standard especially to local, unless you are "Mat Salleh" you will receive a service with a smile, otherwise, you will be seen to them as an annoyance bugger that is making their life busy 4) Wifi, need to pay upon check up. So ask before use. P 5) Swarming with too much government officials. So watch out for the guest itself need to give priorities to the corporate users. 6) Don't trust the pillow notice saying you can opt for certain pillows because they only have 2 types of pillow, soft or hard. I think honestly, even cheaper hotel have better service than this hotel, the only things that is good about this hotel is the facilities but not the people, they seems like they have never get an raise in their paycheck or get a bad news of no bonus. One thing for certain, this is my first long stay in this hotel but there won't be the next time. Definitely. All the best to all that wish to stay in this hotel. Double Standard Service i would give 5 to 6 stars.

Venkata A.
India
December 05, 2014
Stay at Grand Margherita Kuching
Clean, friendly staff, spacious room
A very good stay. You can reach the river walk within 3 minutes walk. There is 24 hours convenience store nearby. Overall a pleasant stay and will stay again.

Shahiran J.
Malaysia
December 04, 2014
Kuching and Seafood
mattress, location, comfort
The sound proofing of the hotel could be better. Awesome mattress. Aircondition was awesome. The receiving staff at the front could be friendlier. Otherwise would definitely be there again.

Nicole L.
Malaysia
December 04, 2014
Service
Location,food,view
Everything is good but no receipt from hotel.

MAGDALENE G.
Malaysia
December 02, 2014
unsatisfied parking space. security should be more
location
Average

Geng N.
Singapore
December 02, 2014
Good location by the river
wonderful view of the river, convenient location, comfortable room
The large windows allow a wonderful view of the river, especially sunset. Conveniently located within walking distance of the river promenade and shopping street.

Nik K.
Malaysia
December 01, 2014
home away from home
location bfast spread
comfortable

Sapuan U.
Malaysia
December 01, 2014
Good hotel
Location
Pleasant stay at the hotel

Asrab K.
Malaysia
December 01, 2014
Satisfactory stay
Convenient location, good size room, friendly staff, shower force can be better
Generally good

Norlizan S.
Malaysia
December 01, 2014
Avarage
location, breakfast buffet & ....
i'm not happy with the check in service.. i took so long before they can check me in as i booking through Agoda.