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Very good 7.7
Based on 3384 reviews

Recent customer comments

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Very good

based on 3384 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Rangi T.
New Zealand
July 31, 2013
Staff are Awesome,Room Service Fast,Overall the Best Hotel Ever :)
Our stay was the Best ever,first time travellers to Bali,and we were treated like Royalty,ALL Staff were Wonderful,helpful,caring,always greeted with a smile and happiness..Highly recommend to all my family and friends..Thank you Grand Mega,see you in November :)

July 30, 2013
Awesome trip
Staff was very attentive and accommodating to prepare for us a honeymoon room.
Nice lobby with energetic color. The staff was so sweet to prepare for us a honeymoon room. Room was awesome rose petals all over the bed and bathtub. Fantastic services!

Larry B.
July 30, 2013
Close to Kuta, but out of the hustle
Clean, Good Location, easy access
My stay here was short but I would return, nice pool bar and gymnasium!

Ida M.
July 30, 2013
Good for family group as is affordable.
Friendly staff, central location,
Just ok. Hotel is good for transit only. Not my type of hotel for holidaying.

Howard G.
July 30, 2013
Convenient and safe for one night solo travelers
cleanliness, convenient, safe
For the price, I expected to get clean, safe and convenient and that's what I got. The staff were lovely and I was treated like royalty the minute I arrived at 9.30pm off the plane from Sydney. I had to depart for a boat to Gili Air at 6.30 am. They offered a takeaway breakfast and a wake up call. This place is quite fancy; all mirrored and interesting fixtures. The bed was comfortable, but the surroundings and architecture were a little bewildering to say the least. I prefer something a little more simple and homely and would stay elsewhere in future, but that's just my personal preference. If you're up for something interesting - try it out!!! The service was impeccable and very friendly.

sei S.
South Korea
July 29, 2013
Worst hotel I ve ever been
Nothing... amazingly nothing... I was very disappointed with their service n the hotel's condition.
The grand mega resort n spa bali... Its worst hotel I ve ever been... Stinky room... Bleeding spot on the mattress. Bad service... I can't believe this hotel was built in 2012... The condition of this hotel seems like built in 2000... I won't go back this hotel ever..

Chelsea M.
July 29, 2013
Large, comfortable room
Large Room, Comfortable Bed, Close to the Airport
This hotel is very conveniently located close to the airport. The rooms are large and the bathrooms amazing.

rachael L.
July 29, 2013
Nice, modern and clean, but not close to beach
Spacious rooms, very clean, nice pool
I only stayed overnight, as I just needed a hotel close to the airport. Cab to hotel took less than ten minutes (though this was at 4am, I'm sure it takes a little more time at other hours of the day). I couldn't believe how nice it was considering I booked it online for less than $50. Pool looked very nice. Spa was all booked that evening so I didn't get to try it. It's on a highway though, and the surrounding area did not look walkable at all. And it is not close to the beach.

Oscar J.
July 28, 2013
A modern new hotel
Tv in bathroom
The hotel is new but cleanliness after the construction not too clean yet

Jeny T.
July 28, 2013
Value for money but far from beach
Big room, quite cheap, close to airport
The room is big and has a very nice design, with internet access. Breakfast was not special. Good thing is they provide us bikes to be used for free. Across the hotel there's a mall with a nice restaurant called FlapJacks.