arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Very good 7.7
Based on 3386 reviews

Recent customer comments

Filter by traveler type
Very good

based on 3386 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Yudi P.
June 23, 2015
Nice pool
Pool, Gym, Air con
Average Pool def is the best feature of this hotel Sheet is a bit smelly and although bathroom is quite spacious but not as clean as i expected. Overall, just ok

Mega F.
June 22, 2015
nice hotel
friendly staff

Carmel K.
June 22, 2015
Great overnight stay on the way to the Gili island
Very friendly staff, price and proximity to airport

June 17, 2015
my 1st scary experience
spacious, WIFI, swimming pool.
The hotel do not fix door bell and we back to old time, knock the door. I stay 3 nights, one night, my parents knock my door twice because they do not know how to open TV and others, suddenly, the guest stay infront of me, open door and shouting at me. 3 of us looking at him, just 10pm++, just normal speaking, y shouting at us?! Crazy man!! Second, spa in hotel operating until 7pm only, and there's no spa shop around the hotel. Breakfast consider okay. Infront of hotel there's a shopping mall, but donot expected it's big as Kuala Lumpur shopping mall.

Mya J.
June 17, 2015
Grand Mega Resort is awesome!
The location, the friendly staffs & the cosy room.
My stay was awesome! The staffs were very friendly. And this is my 2nd time staying at this hotel & i will definitely stay here again whenever i'm in Bali.

jia L.
June 16, 2015
friendly hospitality
staff are very helpful

Wong E.
June 16, 2015
Beautiful hotel
Nice, clean and friendly staff
Late check-in but the process is fast. Friendly staff with welcome drink. The furniture in the room quite old but still acceptable. The room is clean and spacious. The room lighting is very nice and enjoyable. The breakfast is good as well. overall stay is good.

Lauren R.
June 15, 2015
Dirty and Old
Included breakfast
The hotel was dirty, like stained bench seats in the bathroom that make you think about what's gone on there but you don't actually want to know. It felt like it's been a party hotel- heavily used and worn down, and they are hoping dim lights will mask the tired facilities.

Osborn P.
June 14, 2015
Bad experience
The breakfast spread, availability of transportation and pool
Was a NIGHTMARE !!! When the aircon failed midnight and the staff weren't able to fix it nor shift us to another room until next day The staff wasn't bothered about making ends meet as we booked tru an online site

Rai A.
June 12, 2015
The staff very nice
clean.spacious and breakfast okay
the wifi is terribly horrible.