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Grand Mega Resort & Spa Bali

Jl. By Pass Ngurah Rai No. 234, Simpang Siur, Kuta, Kuta, Bali, Indonesia 80631

Recent customer reviews

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Very good

7.7

based on
3297 reviews

2264 reviews in English

Value for Money
8.0
Location
7.0
Staff Performance
8.1
Hotel Condition/Cleanliness
7.9
Room Comfort/Standard
7.8
Food/Dining
7.5
All reviews (3297)
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Boris S. Couples Australia, January 26, 2015
not really recommended

location
3
It was really disappointing. the room was smelly that's why they provide air freshner which is no use at all....timber floor was cracked dirt and mould build up in every corner of the room. We got kicked out from the swimming pool table area just because we trying to have instant noodles we bought from 7/11 in the middle of night . Bad service, bad hotel. will never come back again .
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Khaliq M. Couples Australia, January 26, 2015
Renovation was on almost every morning
3.7
No point to waste$$$
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Anastasia W. Couples Germany, January 26, 2015
Nice hotel

Pool, the bathtub with own screen and the breakfast on the morning
8.7
The buffet in the morning is fabulous! Loved the bathroom on the room. Great bathtub with own TV. The only downside is that it is located on a big street. Not noisy though. The location was not perfect for us. It took us about 20 minutes to walk to the busy streets.
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Umria S. Couples Indonesia, January 25, 2015
Great hotel

Location, food, service
8
Good food, sevice, location, near to shopping mall, room was upgrade to executive suite.. Very satisfied of this hotel..
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Pat O. Families with young children Australia, January 25, 2015
not for young families

#location was near galleria shopping centre # cleanliness, the complex looks nice and tidy # hotel located next to major hospital for those unexpected events, so you can stay close to family members
6.7
smoking smoking smoking there were no smoke free floors. people were constantly smoking in hallway when you exit your room and also around the pool area where children were playing. very hard to enjoy yourself if you do not smoke. the only smoke free area where you can relax is in the room, but the rooms smell of mould and sewerage so no pleasant escape for young children and non smokers. crossing the rd to the shopping centre also difficult with small children, because of four lanes of busy traffic. security will assist in crossing but even then be ready to dodge busy traffic. the pool has a large hole in middle, big enough for my adult foot to fall into. hotel staff say this is for the water, but they should put a grate or small barrier to prevent children slipping into it. can be very dangerous. breakfast also needs more variety but i suppose for the price paid this was ok. aside from these negatives the hotel itself actually looks good, but maybe not suitable for small children.
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Phooi M. Couples Malaysia, January 23, 2015
Need to renovate. Things in room a lil bit old.

Staff. Bath tub. Bed.
5.7
So far not bad. But still need to improve.
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Yuan T. Solo travelers Taiwan, January 21, 2015
Good food, service, location....

Good food, service, location....
9.7
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Anne R. Business travelers Indonesia, January 20, 2015
Strategic hotel location for various activities

Location, clean, facilities
7
Comfort stay at strategic location
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Alan G. Solo travelers Australia, January 19, 2015
Quick Trip

clean, helpful staff, nice food
8
I couldn't fault it at all for the price. I would say exceeded expectations.
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Johnson C. Couples Brunei Darussalam, January 18, 2015
Nice hotel with beautiful decorations

Near shopping mall, clean and awesome interior and exterior designs for hotel, bedroom and bathroom
7
It is a really a nice hotel to stay. We had a good time. The bathroom is awesome big and comfortable. Clean and good location. Sure will come back to stay in this hotel in near future!
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