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Very good 7.7
Based on 3396 reviews

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Very good

based on 3396 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.0
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

michael P. from Australia
Stayed 7 nights in June 2014
pool room staff
very good apart from the drivers who were very aggressive sometimes. I suggest getting a metered bluebird taxi. overall a very clean relaxing place to stay
Reviewed February 02, 2015

pat O. from Australia
Families with young children
Stayed 7 nights in January 2015
not for young families
#location was near galleria shopping centre # cleanliness, the complex looks nice and tidy # hotel located next to major hospital for those unexpected events, so you can stay close to family members
smoking smoking smoking there were no smoke free floors. people were constantly smoking in hallway when you exit your room and also around the pool area where children were playing. very hard to enjoy yourself if you do not smoke. the only smoke free area where you can relax is in the room, but the rooms smell of mould and sewerage so no pleasant escape for young children and non smokers. crossing the rd to the shopping centre also difficult with small children, because of four lanes of busy traffic. security will assist in crossing but even then be ready to dodge busy traffic. the pool has a large hole in middle, big enough for my adult foot to fall into. hotel staff say this is for the water, but they should put a grate or small barrier to prevent children slipping into it. can be very dangerous. breakfast also needs more variety but i suppose for the price paid this was ok. aside from these negatives the hotel itself actually looks good, but maybe not suitable for small children.
Reviewed January 30, 2015

boris S. from Australia
Stayed 3 nights in January 2015
not really recommended
It was really disappointing. the room was smelly that's why they provide air freshner which is no use at all....timber floor was cracked dirt and mould build up in every corner of the room. We got kicked out from the swimming pool table area just because we trying to have instant noodles we bought from 7/11 in the middle of night . Bad service, bad hotel. will never come back again .
Reviewed January 30, 2015

Phooi Q. from Malaysia
Stayed one night in January 2015
Need to renovate. Things in room a lil bit old.
Staff. Bath tub. Bed.
So far not bad. But still need to improve.
Reviewed January 30, 2015

Anastasia W. from Germany
Stayed one night in January 2015
Nice hotel
Pool, the bathtub with own screen and the breakfast on the morning
The buffet in the morning is fabulous! Loved the bathroom on the room. Great bathtub with own TV. The only downside is that it is located on a big street. Not noisy though. The location was not perfect for us. It took us about 20 minutes to walk to the busy streets.
Reviewed January 28, 2015

Zhao T. from Malaysia
Stayed 3 nights in November 2014
Not clean
The room is not clean.
Reviewed January 27, 2015

Umria S. from Indonesia
Stayed one night in January 2015
Great hotel
Location, food, service
Good food, sevice, location, near to shopping mall, room was upgrade to executive suite.. Very satisfied of this hotel..
Reviewed January 27, 2015

Johnson L. from Brunei Darussalam
Stayed 2 nights in January 2015
Nice hotel with beautiful decorations
Near shopping mall, clean and awesome interior and exterior designs for hotel, bedroom and bathroom
It is a really a nice hotel to stay. We had a good time. The bathroom is awesome big and comfortable. Clean and good location. Sure will come back to stay in this hotel in near future!
Reviewed January 25, 2015

Yuan W. from Taiwan
Solo travelers
Stayed 3 nights in January 2015
Good food, service, location....
Good food, service, location....
Reviewed January 24, 2015

Nancy B. from Australia
Families with older children
Stayed 6 nights in October 2013
value for money
Great Hotel,highly recommended
Reviewed January 23, 2015