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Very good 7.7
Based on 3365 reviews

Recent customer comments

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Very good

based on 3365 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.7
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Andrew H.
April 03, 2016
Not good
The shower water is salty

March 29, 2016
Nice Room but Dusty
2 LED TV in Room, Good Breakfast & Nice staff
Good Commence 1- 2 LED TV in Room. 2- Good Breakfast 3- Nice Staff Bad Commence 1- Dusty n Smelling room (Till I get flu) 2- Shower having problem (Sometimes no hot water)

March 29, 2016
Nice Pool View
The design of the hotel room is wonderful & comfortable. The intimate design of the small TV in front of the bathtub had made out bath time become more enjoyable and relaxing. The pool view in the night time is very wonderful, i spend my time every night at there after the tour. However, the boiler and cups were dirty.

Bastien C.
March 21, 2016
Really good hotel
I recommand that hotel , really good staff , always helpfull . Awesome breakfast and the rooms are really big and confortable . The bathroom is perfect and really big

John T.
March 19, 2016
Bad customer service ever
The view of the swimming pool
It was a horrific start at my first day. Order a Airport Transfer earlier but once landed, no one were there to pick up. Call the hotel and they say no such booking were made. Therefore, waited nearly 2 hours at the airpot for them to pick me up. Not even an apology from the hotel. What a poor customer service ever. Besides, the staff at the front desk were totally not helpful and rude as well. This is one of the worst hotel i ever stay as I'm a frequent traveller around Asia. Never ever coming back to stay at this hotel anymore!

Terence J.
March 18, 2016
Not asgood as last time I was there
Staff are pretty good room was clean bed was comfortable
No welcome drink as last time Staff seemed very disorganized Kitchen closed bar closed 10 pm Shower went from very cold to scalding hot all on it's own without touching tap then back to cold again television flickering very hard to watch Breakfast was very disappointing cold sausage and potato and bacon called chicken bacon was a dried up bit of chicken skin that no resemblance to bacon even the omelet was sloppy anyway I am not normally so hard to impress perhaps just had bad trot

Jazmaine S.
New Zealand
March 17, 2016
wasnt the worst but we have stayed in almost better in bali for the same price but not to bad

hudiaratama H.
March 15, 2016
thanks thanks thanks thanks thanks
thanks thanks thanks thanks thanks

Christine P.
March 08, 2016
Giant rat in the bedroom
No more to say

Suriani H.
March 06, 2016
Great hotel
Its my 2nd stay and it still impresses me. Although, The room we stayed in had a little problem (the tv in the bathroom did not work and the heater..... Takes a really long time to get the water to warm up) But all in all, it's a great stay!