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Very good 7.7
Based on 3368 reviews

Recent customer comments

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Very good



based on 3368 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.8
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Staff Performance 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Deepu J.
Singapore
September 12, 2014
I love this place.
Excellent service
Friendly staff and excellent service. Nice pool and great break fast. Good location except limited choice of eateries near by.

Yenny S.
Indonesia
September 11, 2014
Good stay
Bathtub hv tv, interior design, swimming pool
Not really like the room coz very smelly. Thebed is small n location far from kuta

Vergentia A.
Indonesia
September 11, 2014
Good holiday like good hotel
the room are new when we stay here

Richard C.
New Zealand
September 11, 2014
Very luxurious, not ideal for familes
pool, room and facilities

LIOE E.
Indonesia
September 10, 2014
Satisfactory
great food, spacious room, nice pool bar
The water is salty in the room, not good for sensitif skin, Overall, great stay,

Greg A.
Australia
September 10, 2014
Close to the airport and great breakfast
Food

Vicky C.
Malaysia
September 10, 2014
Great value hotel but need maintenance
1. Impressed interior design 2. Acceptable breakfast 3. Free facility of hotel sauna
Hotel was built 2yrs ago but it out of maintenance lots of defective found in hotel room, disappointed on hotel cleanliness is out of standard, odd smell in room and corridor, need to be improve.

Andrew H.
Australia
September 08, 2014
Large complex with lots of glass
Clean / Modern style
This hotel was good for a short stay and was clean with modern features.Having young child with Glass all in the room was a concern as it was not safety glass on the doors that slide. Ventilation might be a Issue,overall the room was satisfactory with the shopping centre accross the road.Close to the Airport to stay.

Termizi A.
Brunei Darussalam
September 08, 2014
meh
grand mega resort, quiet, relax
had couple of blackout. i guess it is normal anywhere in bali from time to time. during blackout they started putting lights around the lobby hallway, stairway, pool area. was beautiful and we were using the pool

Rudyanto M.
Indonesia
September 07, 2014
Good Value for Money
Breakfast Buffet, Large Bathroom, Quite Location
Good location away from the traffic jams and hustle-bustle of Kuta, limited car park is available if you are renting a car but the car park can only be access through the rear entrance of the hotel which is on a different street. Staff response and friendliness could be better. When we pulled up to hotel lobby for some reason there were no porters to help with luggage. Only after we checked-in, some guy suddenly showed up to help with our luggage. During breakfast we have to repeatedly ask and waive to the waiters to serve us coffee/tea. Food and breakfast was good and above average though. The rooms had a unique design. The room was split into 2 areas which were the bed area (bed, desk, chair but no sofa/ sitting area) and the bathroom area (luggage rack, wardrobe, safe, toilet, shower, bathtub). The 2 areas were separated by 2 sliding doors. The toilets and showers are separated by clear plexiglass. This is OK for families and couples but for not optimal for regular friends, business partner or co-workers (if your on a business trip for example). One thing that was cool is the tv in the bathroom which allow you to watch tv while soaking in the tub. For some reason, the lighting is not standard. Some rooms had an extra light which made it brighter than others. The hotel is only a couple of years old but already showing wear and tear probably due to the quality of the materials used and shoddy workmanship by their contractors for example chipped furniture, cracked windows (which was scotch taped), stained walls, flooring coming unglued. The floors in the room were a little dirty (the need to mop it more often. Overall though, good value for your money. Just don't expect too much.