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Very good 7.7
Based on 3384 reviews

Recent customer comments

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Very good

based on 3384 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

ashleigh M.
July 27, 2014
Nice room, slow service
Air con, pool, bathroom
It was ok, bed was very very hard an water was so salty it burnt my eyes, staff were very slow, we waited over an hour for 2 sandwiches in room service

adnan A.
Saudi Arabia
July 26, 2014
not that clean
stuff location
quality of the furniture is low and difficult to be clean however stuff is friendly

July 26, 2014
location, beach and food
resort has many thing to offer

Gavin T.
July 26, 2014
grand mega how I found it
friendly staff, cleanliness, good breakfast
I will definitely go back to this hotel when next I stay in Bali. It is within walking distance to the Galleria mall and close to airport. Friendly staff, clean, value for money.

Vanessa B.
July 24, 2014
Beds like concrete
The staff, The food and??
It was ok. The staff were incredible. However I was so looking forward to a solo relaxing 3 day getaway but the bed was like sleeping on a bed of concrete. And not the best location. However for the price it was ok.

Calais C.
United Kingdom
July 24, 2014
Our executive suite, pool view was awesome!!
Our room, pool bar and staff
LOVED IT!!!!! Short taxi ride to the centre :)

Daniel G.
July 24, 2014
Great value
Staff, clean rooms and well presented rooms

Jamie T.
July 24, 2014
Comfortable environment
very nice daily breakfast and cozy environment to stay...modern hotel
overall is good, hotel should improve on maintaining hotel condition and cleaniiness.

Annette S.
July 23, 2014
Room, staff location
The staff were lovely, very helpful, the room was large, we had the executive suite right next to the spa which was lovely, the only thing I thought could be improved was you really needed an external seating area from the pool bar, would be happy to revisit :)

Kim S.
July 20, 2014
Value for money
Pool, breakfast, shower
The stay was quite good. The hotel looks better than the pictures on the web. We got a free upgrade to the pool view rooms. However, the hotel needs to improve on the shower's water pressure and the WiFi connectivity. The water pressure is basically too low for a rain shower and the WiFi, even though connected in the rooms, it is only fully usable at the lobby.