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Very good 7.7
Based on 3364 reviews

Recent customer comments

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Very good



based on 3364 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.7
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

6.7 Sherie B.
Australia
June 13, 2014
Relaxing and comfortable
The staff were wonderful. The pool area was great. The spa treatment was tranquil.
We enjoyed ourselves. The room was a little mouldy & the meat dishes I had were not that good but they were the only negatives otherwise we enjoyed our stay.

4 Rebecca K.
Ireland
June 13, 2014
Regrettable...
Honestly, the breakfast but I'd never recommend staying at this hotel just for the breakfast.
It was utterly regrettable. The place is loud because they keep blasting club music from 11am to 9pm not to mention its next to a busy highway. The staff barely speak any English and its totally useless complaining because they don't understand anyway. We had a problem w our tv and we called for help. They sent a guy that didn't know what he was doing, to make a long story short, he didn't fix it and only communicated he doesn't know how. We ordered room service and 20 minutes later received a knock on the door saying we need to pay for the food ASAP. I was in shock. Wifi is atrocious..... Pretty much EVERYTHING in this hotel is just smoke and mirrors. Nothing works. Can't really blame staff they don't know any better. It's just a poorly run hotel. If you want to enjoy Bali DO NOT BOOK this hotel. Far from everything, thank god we only stayed a day cuz we had to extend unexpectedly and our hotel by the beach was overbooked.

8.3 Sasha L.
Singapore
June 13, 2014
Such a pleasant & comfortable stay! I feel homed!
Swimming, breakfast & friendly staffs!
Plesant & i am satisfied! Worth the money. The staffs afe friendly. But the tap water were quite salty. I love both interior & exterior design of the hotel. Basically, it is recommanded for family. Due to the spacious hotel room.

7 Orlando J.
Philippines
June 12, 2014
Nice and Friendly staff
Interior, staff, food
The staff's were friendly! they are very accommodating. i would recommend this hotel to my friends! Cheers!

8.3 HUANG E.
Malaysia
June 12, 2014
Amazing stay in Bali
Free Rented Bicycle,Nice Swimming Pool,Big & Clean Room
I have an amazing stay with this resort,it was nice and beautiful decorations in the resort.The staff was friendly and nice too.It was value for money too which you can stay in a good resort with good quality.The room was big,clean & nice with the designs.The buffet breakfast was delicious to eat and they have various type of food you can choose to eat yourself in the morning.

7.7 amir S.
Malaysia
June 11, 2014
it was convenient to go anywhere
close to halal restrain, close to shopping mall and comfortable room
the stay was memorable and definitely we will come again if we want to stay in the city centre.

5.3 mark P.
Australia
June 11, 2014
poor value for money.
big pool
the location of this hotel is too far from beaches and nightspots and shopping.. everything is a taxi drive. Rooms were substandard for this price. much better alternatives. I checked out to go to another hotel.

7.3 Ivo K.
Indonesia
June 10, 2014
It's ok.
Near airport, at the front of Bali Galeria, next to a hospital
This was my second time but I was turned down by the staff performance at the frond desk when we checked in.

6 xiaojiao L.
China
June 10, 2014
Good for you cango to here again ,i think it so go
Good for you cango to here again ,i think it so good
Good for you cango to here again ,i think it so good

9 Jimmy H.
Indonesia
June 10, 2014
Great hotel
Clean, Big room, friendly staffs
I was staying here for pre-wedding photo, 1 night in deluxe and another night in family suite. The room is big even the deluxe, what I love is the bath room which is big and have TV on the bathtub. For the price I pay it felt really great.