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Very good 7.7
Based on 3383 reviews

Recent customer comments

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Very good



based on 3383 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Nur A.
Singapore
April 01, 2014
Nice, Pleasant Stay
Value for Money, Friendly Staffs, Clean hotel
I had my stay at Grand Mega Resort & Spa Bali last week with my partner. We're absolutely satisfied with the price ($47/per night) we have gotten at this hotel, all thanks to Agoda! The size of the deluxe room (not facing the pool) was pretty decent, perfect for 2. The room was clean and neatly tidied by the housekeepers by the time we got back from our activities. However, the sounds of generator coming from the fridge kept us up on the first night (as it is near to the bed). Nonetheless, it wasn't much of an issue as we adapted to it then next few nights. As for breakfast, I'd rate 3/5. There were not much variety as we ate almost the same thing throughout all 3 breakfasts. I'd like to point out that the dessert station requires a better storage technique as the desserts and salads are left out in the open air for several hours which affects the quality of the food. The staffs there are friendly. You can approach them if you have any doubts and they will attend to your requests promptly. Also, you can borrow for a universal plug at the reception counter if you don't have with you. During my stay, there were no loud music playing at the pool bar. I guess they have taken the feedbacks into action. So you don't have anything to worry about the noise pollution when it's about bed time! All in all, I enjoyed my stay at the hotel and will definitely look forward to the next visit.

CHAI H.
Malaysia
March 31, 2014
Nice and comfortable , relaxing
Room, pool and design

Choon L.
Singapore
March 30, 2014
Not an ideal stay
Good variety of food for breakfast, big bathroom
The air is rather stale in the hotel rooms. Although, the bathroom is huge, there are also flies in the bathroom.

Wei T.
Singapore
March 29, 2014
A hotel befitting the price (dont expect too much)
clean, big toilet, quiet
Book the hotel when there was a flash deal on Agoda. Was generally pleased with the staff, room, toilet and lobby. However, the breakfast was mediocre with average variety. Another minus point was the transport. When we told the lobby statt that we wanted to head to Waterbom theme park, they insist that we travel via the private cars parked outside the hotel. The person initially charged us 150000rp and we finally agreed on 100000rp. When we came back via Taxi, the cab fare was only 30000rp. Felt so cheated. On the other days we just insist on taking a cab ourselves. On one day we say a cab dropping other guests at the hotel and we gestured to him that we wanted to take his cab. We then saw a driver (from the private car parked outside) coming in gesturing the cab driver to go away. However we still insisted on taking the cab. The hotel should strongly discourage these private drivers as it puts guests off.

Pg T.
Brunei Darussalam
March 28, 2014
Nice hotel with good sports recratiion
Nice hotel with good food, nice pool & fitness centre
Nice hotel with good food, nice pool & fitness centre

Yuk L.
Hong Kong
March 28, 2014
Value for Money
cozy, Fast check-in and check-out

Ng J.
Singapore
March 26, 2014
purple hotel with spacious room and bathroom
large bathroom good breakfast and clean
Bathroom was large and staff were friendly and smiling but transport guide was a bit pushy

Alan A.
Australia
March 26, 2014
Dissappointed
None
Very dissappointed. I'm sure it felt on deaf ears, but rooms were dirty, bed sheets were not clean, toilet did not flush. No water pressure. Very very dissappointed. You would expect at least basic amenities, but none were present. Staff could care much about feedback.

David G.
Australia
March 25, 2014
Great accomodation and friendly staff
breakfast, room and helpful friendly staff
The hotel is situated inland from the centre of Kuta (away from the beach) however the beach wasn't an attraction for me. Kuta is 20 minutes walk away or 5 minutes by a $4 or $5 taxi ride. It is situated on a very busy bypass road, however that is not a significant issue as there is a traffic crossing staff member who will assist you across the road so you can visit the large shopping centre across the road. Rooms were great, food enjoyable, service and staff terrific. The only improvement I would suggest is more shade for their pool chairs.

Brian A.
Australia
March 25, 2014
had a great time there just relaxed had fun
nice staff great pool great meals great fire dancing
very friendly staff helpfull very fast service great pool bar great pool very things is very good there very happy with our stay there