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Very good 7.7
Based on 3383 reviews

Recent customer comments

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Very good

based on 3383 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.1
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

Brian A.
March 25, 2014
had a great time there just relaxed had fun
nice staff great pool great meals great fire dancing
very friendly staff helpfull very fast service great pool bar great pool very things is very good there very happy with our stay there

Roziha K.
March 25, 2014
food, swimming pool, staffs

Johnny L.
March 25, 2014
Glitz, & Beaut Brekky
Design, breakfast, no hassle
I choose this hotel because I thought it was close to the airport - it' snot so close. Staff were relentless in directing me to a very expensive airport shuttle but a cheaper option is available on the street. I hate that nickel & diming and forcing the staff to basically lie. The hotel has nothing to do with Bali but is hugely interesting for a short visit. Designed seemingly by an old queen on acid it really works as an oasis of glitz. People were having a great time, and the breakfast was the best I've had in Asia, outdoing many 5 star places. Room smelled of sewage for 20 minutes until the AC kicked in, then fine. Quiet too. Everything worked too bad about the nasty feeling left by the gouging for the airport shuttle.

March 21, 2014
comfortable, affordable,value for money
friendly staff, wide variety of breakfast, nice swimming pool

March 21, 2014
Nice and clean hotel
Near to airport, friendly staff and new hotel
It nice and clean hotel with friendly staff. Hotel is near to airport and shopping centre.

Donavyn J.
March 21, 2014
Pool an that is it!!!
Not very good we moved room 3 time ! We have been to bali 5 times over 15 years this was the worst hotel !!! All other times we had Great hotels (in different part of bali every time) They were doing repair work to the unit above using a jack hammer well into the night as well, All rooms smelt very bad( even for bali) Our 3.5year old daughter could not get to sleep due to the thumping music almost 24/7 from pool bar( not for families ) More catered too young single drunks looking to party!!!

Jose F.
March 20, 2014
Not satisfied
Design, Breakfast, Swimming Pool
I found some serious problems for a hotel with such classification: 1. They named themselves as Hotel and Spa - however I concluded that they just do about 2 bookings a day for the Spa. I ask: which kind of hotel an spa is available just for 2/3 persons a day. Of course the service is fully booked for several days. The Spa could be a facility but never a main characteristic of this hotel; and I make the decision to go there based on that; 2. During the time I was there it was rainy season - and the hotel just have 2 umbrellas for the clients. How is that possible? In a place where could rain everyday they must have enough umbrellas for the clients; if they don't want to take the risk they should ask for a deposit; but they need to have umbrellas. 3. Smoke smell in the corridors.

goh H.
March 19, 2014
Nice stay..2nd visit..breakfast included.
swimming pool. fitness center,spa.
2nd visit to grand mega. the breakfast appear to be only so so during this visit. overall value for money.

Lavinia V.
March 19, 2014
very good
Pool bar, Fast room service & Friendly staff
Love it! Close to the airport, quite, nice and comfort bed, big rooms, helpful staff and romantic pool bar

Jodie E.
March 19, 2014
Relaxing, fun, exciting
Service, food, swim up bar
Loved this hotel, staff become your friends, excellent food and rooms are so plush. Gym small but well equipped, easy to get car or taxi into hotspots. Across from a nice mall that has some great shops and food...I would never stay anywhere else...