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Very good 7.7
Based on 3396 reviews

Recent customer comments

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Very good

based on 3396 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 7.0
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5
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Thirawat T. from Thailand
Stayed 3 nights in January 2014
very comfortable and nice hotel
location, hotel facilities and breakfast
I have an unforgettable experience here. The staff is very helpful and friendly. The hotel has a good facility: great swimming pool and fitness centre.
Reviewed February 04, 2014

Hein H. from Myanmar
Stayed 2 nights in January 2014
worst hotel ever
mould smell in deluxe room, poor attitude to guests
Complaint about mould smell in deluxe room when we check in, but no actions till we check out.
Reviewed February 04, 2014

Lorin N. from South Africa
Stayed 8 nights in January 2014
good stay, friendly staff, very neat and tidy.
the pool, the staff and cleanliness of hotel
The breakfast was fine, could perhaps accommodate for more international travelers. Not enough sunbeds at the pool
Reviewed February 03, 2014

Kah H. from Malaysia
Stayed 3 nights in January 2014
great and awesome
great, comfortable and nice staying
everything is good about this hotel except the private taxi in the hotel charge exorbitant price to any location whereby the public taxi charge much cheaper when using meter... eg...going to kuta town, was charge 100k IDR ..When return back to hotel from same location using meter taxi..was charged only IDR 20k.. please take note on that
Reviewed February 03, 2014

Jennifer S. from United States
Solo travelers
Stayed 6 nights in January 2014
It was great but the room had this awful smell.
staff, location and friendly services
It was amazing! There's a mall across from the resort. They have people to assist you to cross the street because it's a really busy street.
Reviewed February 03, 2014

marisher G. from Singapore
Stayed 5 nights in January 2014
Memorable and good stay
good staff, communicative and polite
very memorable stay, good location in the central, good and fast services provided by the hotel
Reviewed January 31, 2014

Dhanys S. from Indonesia
Stayed one night in January 2014
good and cheap
clean, luxury, wonderful
Reviewed January 30, 2014

Tarsha F. from Australia
Stayed one night in January 2014
Lovely Hotel
Newish hotel, Friendly Staff, Easy access from airport
We really enjoyed our stay at Grand Mega. The location of this hotel restricts you a little but if you looking to just hang around at the hotel then this would be perfect. Clean hotel and fairly newish rooms.
Reviewed January 29, 2014

How S. from Malaysia
Families with young children
Stayed 4 nights in January 2014
Great hotel with swimming pool
room, swimming pool and restaurant
The hotel is located very near to the airport,around 15-20 minutes by taxi. However, it is quite a distance from the central area and beach, so if you are here for the beach mostly, this is a bit off. It has modern design and the staff were quite helpful and friendly. Though there was misunderstanding on some meal requests and taxi booking, generally the service was good. I'll recommend the hotel to do more staff training on English and service pro activity.
Reviewed January 27, 2014

jaykumar P. from India
Stayed 6 nights in January 2014
it was really good experience in bali ,:)
supportive staff ,service ,
Reviewed January 26, 2014