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Very good 7.7
Based on 3365 reviews

Recent customer comments

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Very good



based on 3365 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 6.7
  • Location 7.0
  • Room Comfort/Standard 7.8
  • Service 8.0
  • Value for Money 8.0
  • Food/Dining 7.5

8 MAY O.
Malaysia
January 17, 2014
Friendly
Great reception, room service, nice view.
Awesome and superb. Got free upgrade to a view room.

9.3 Ramonette O.
Philippines
January 16, 2014
Our stay was fantastic!
Super clean room, grand lobby, great staff
It was worth going back and recommending! I love the quick responses to our requests for tours, transfers, and housekeeping concerns. I just would like to suggest more schedules for their spa because that is what we missed having in the hotel - their spa. ALthough we still did in another spa salon. Being a Spa Bali, we expected that they had more slots. Nonetheless, this did not in any way diminish our admiration for the hotel.

4.7 Shariman K.
Mauritania
January 15, 2014
inprove on check in system..communications skill..
value for money...nice room friendly f&b n kitchen staffs..airport pick up the driver are friendly. .helpfull with gd knowledge of bali.
The hotel is gd..f/O staffs not to my xpection..communications skill on simple english...fnb staffs cooks are friendly...wanted to extend fews day more..no room available..not that helpfull fo staffs...my next visit grand mega is not my choice...

6.7 reza T.
Indonesia
January 15, 2014
large bathroom nice pool
pool shopping bathroom
quite good affordable hotel near shopping center in bali

9 ALBERT J.
Malaysia
January 15, 2014
Superb and Wonderful
Comfortable Room, Nice Food and best of all very friendly staffs
The stay was very pleasant and wonderful. My wife and I were very delighted with the friendliness of the staffs especially the front desk and restaurant staffs. They even helped my wife to give me a birthday surprise. Apart from that, free shuttle bus provided by the hotel to Discovery Mall was indeed very helpful during our stay there.

7.3 Jyue-Jyue G.
Philippines
January 14, 2014
Friendly staff and convenient location!
Staff, location, value for money
Good overall, no major complains. Staffs are helpful and taxis are available nearby

8.7 Natalius T.
Indonesia
January 13, 2014
Romantic and nice design
Purple theme, great bathroom, nice pool bar
The only thing that I was disappointed with is the room booking!! I booked deluxe room with double bed however when I checked in the staff told me that no more deluxe room with double bed is available. I was stunned! And they just told me that they reserved the room based on availability (somehow like first come first serve). It was the only disappointment for me. Other than everything is great.

6.7 Nurhayati Z.
Malaysia
January 13, 2014
Beautiful Bali!
Large & nice bathroom, clean sheets and spacious room.
Nice and large bathroom, good facilities and free wifi included. The check in and check out procedure was fast, friendly staff, however there is a foul smell coming from shower (not the stationary one), salty water (I suspect the hotels used ocean water). The food was nice. We had pool view room and the bed was comfortable, we managed to sleep soundly through the night. The location is quite far away from Kuta, it is not in walking distance. Recommended for couples/honeymooners.

8.7 Indah G.
Indonesia
January 13, 2014
nice romantic room n good value of money
romantic room design, good fasilitiy hotel, good breakfast
They upgraded our room from deluxe to junior suite whitout any extra charge of money. The room is very romantic,there is a very cozy bathroom so many mirrors every whare. Good if you are in your honeymoon with your couple. I'm traveled with my 5years old daughter,not enough fasility for kids but most of all this hotel is recommended for couple to stay in honeymoon.good value of money too..

9.7 Can V.
Vietnam
January 12, 2014
A nice and clean hotel.
Nice hotel, clean room, nice swimming pool